Will go back tomorrow. Told clerk size 19 neck 35 arms. She says okay. Rings it up, I pay. Get home…read more18 35. 40 mile drive.

We don't shop here as much as we did at one time. Casual has taken over in the workplace. When we…read moredo need clothes we head directly here!! Barbara takes and has taken care of myself and my sons for years. We purchased a new suit, blazer, an altered tie for my grandson to match his fathers and I needed a suit altered. All purchased and measured within 30 minutes. Saturday purchase and ready for pick up on Wednesday. Called by the owner, measured by the owner and sold to us by the owner. We enjoy our visits. Thanks!!!

By far the best alteration business in the area. I've been to other places and no one else has…read moretaken the time to put as much care in their service than Denise. My wedding dress is perfect thanks to her and my fiancé was able to get his suit ready in a timely manner. Will not go anywhere else when it comes to alterations or rentals!! Thank you Denise! We will be back for any future needs!

Like many others on Yelp I would rather give this woman 0 stars. However, unlike several others…read morethat have come from a bridal perspective, let me stay from a groomsman point of view this women is awful. First of all RUN do not walk to any where else. Getting a Tux rented and fitted shouldn't be such a mess. This women worked with my family to fit the groom and his groomsman. Out of the gate, at the appointment she didn't bother trying to write anything down. This quickly escalated to her messing up each individual with whom she was measuring. The groom ended up writing it all down for her so she could keep everyone straight. (She didn't even spell the family name correctly) Secondly, the week before the wedding we had several parties coming from out of town. The process of getting the rental for each of use wasn't helpful at all, she started texting everyone demanding we show up in the middle of a work day. When explained that we were flying it the day prior to the wedding and wouldn't be available until Thursday mid-morning. We were told, that's unacceptable. Unacceptable?? who's working for who? Third, at the time of pick up many of the items shirts, pants, jackets required additional adjustments. Now I've rented formal wear before, normally you might have one or two adjustments. But the volume of adjustments, were just silly. My guess it came back to the initial fitting when she wasn't keeping proper notes. Forth, PRICE. What a joke, not only were the rentals more expensive than any of the chain stores, she charged for each last minute adjustment. Talk about a money maker, she charged 30-45 dollars for each temporary stitch. Really, the mistake was either with you or the warehouse you're renting from. But we get to pay. Each tux ended up being nearly $350 each... just for a point of reference . Five, Hours. This women is a one man band, the wedding we had was on a Friday. She states (as does Yelp) that the store is open until 3pm... LOL well as you could guess. Nope closed at 1pm. When does she open next, Monday at 9 (again right in the middle of a work day). When you have a small business there are several reasons people are willing to pay more than a big box store. Customer Service: 0 of 5 stars Attention to Detail: 0 of 5 stars Ability to be custom: 1 of 5 stars Paying Attention to the Market: 0 of 5 stars Price: 0 of 5 (Men's Warehouse would have had the same tux for almost $100 bucks less. Again run away from this place, grab a pizza from Krave and go anywhere else but here. Pay attention the only way she has 2 stars is that she's had personal friends post on her behalf.

Excellent service. The sales people actually listened and helped me pick out the perfect suit. I…read morewon't go anywhere else when I need something formal.

Great quality with my suit, great perks for doing business with them, and a great experience and…read moreatmosphere. At Bridal Expos and online, you usually get bombarded with the chain Menswear places to do your business with for your wedding day (like I did). The styles at these places were bland and I wanted something different. I stumbled upon Sam Michael's and from my first visit (of probably 5 or 6 in total), I was hooked! Walking in here for the first time, I didn't know what to expected. I explained that I was getting married, and 8 groomsmen and 2 parents that needed suits. I was sat down and shown all of my different rental options, which included suits, tuxes, pants, ties, shoes and other accessories. So many decisions, but I was granted the ability to stay there and think carefully, but also explained to that I can change it as many times as I want up to a month or so before the wedding date. Attached are some pictures of the suit I picked for myself and my groomsmen. It was a brand new suit in their inventory that they personally owned, as well as the color choice for my accents (pocket square and tie). Michael and team were very professional through the entire process. We had multiple texts and phone calls back and forth during my moving of our wedding date as well as when my accent color was discontinued. After the wedding was all said and done, I was granted a $500 shopping spree on a suit set of my choice. That was really exciting and I got a nice blue, checkered patterned suit. Initially the suit was advertised to me as "slightly more expensive" but better quality and service than competitors. After we allocated our wedding finances after we got married, at Sam Michael's, I actually spent LESS than what I budgeted and LESS than a competitor I was initially going to go with. Totally worth it here! Thank you Mike and team for everything! I felt like family every time I walked in. No errors or resizing for any of us during our pick ups.

Denise is amazing. My son had a specific tux in mind for his wedding and found exactly what he…read morewanted at the Clarkston Tux Shop! Denise takes her time with every groom and her attention to all the details made this a smooth, stress-free experience. Plus my son looked fantastic on his special day!

Denise was amazing! She took the time to get to know my son and what he wanted for his Prom and…read morethen went above and beyond. We will never go anywhere else.

There was a nice selection of clothing. I had purchased a shirt on my size that was on a great…read moresale. It was too large and I needed to exchange it. It was now $16 more expensive, but the very friendly associate adjusted the price to what I had originally paid. That was excellent customer service.

Great savings today for great quality clothing. Savings up to 60% off clothing. There are a lot of…read moredifferent sales and clearance items. Great opportunity to stock up on some fall and wibter clothing for low prices. Clothing for every day wear or formal wear. Can't go wrong shopping at an outlet. Extra savings for members

This is the "Cheers" of dry cleaners! Most of the time my clothes are brought out before I even…read moreget inside.. the owners know my name, and my preferences for starch etc. Never have had an issue. Fast service every time, hours that work for almost every schedule.. highly recommended!

Great place for dry cleaning! The lady there is always friendly, and she always has my items…read morecompleted when she says they will be completed. I once had an interview and found my pants were torn... she fixed them on the spot for me and saved the day. Highly recommended!

I was desperate to find a place I could drop off a black suit to be ready for a family funeral. The…read morefuneral would require some unalterable travel, therefore, an exact time existed for which it had to be ready on an upcoming Monday. It was already later on a Saturday afternoon in July 2020 when the virus was rising and affecting businesses differently, making it essential to make real, old-fashioned phone calls. It was my only option, other than driving around everywhere, or depending on oft-erroneous times posted online, to suss out hours of operation during this devastating time. I called four other dry cleaning establishments in the Rochester Hills area before I landed at this GEM of a business. That Saturday, I walked in the Martinizing location, not calling the fifth establishment of the day, because I happened to be running errands right near the place. They had an "open" sign, clearly visible. The woman who greeted me, and I will return to find out her name, made me feel calm and relaxed and cared about. I have no idea how she did it, because I gave her little information to go on, but she took the facts I did give her and from that, made me feel warm. That's the most important part of this, besides that the place was COVID-19 regulation complaint. It was a pleasant surprise after having researched four other places for dry cleaning that afternoon, that they were the first to have regular Sunday hours. Additionally, they were open until 7PM Monday, which was helpful and accommodating to my schedule. The man who assisted me at pick up had a similar professionalism that the woman possessed, and adjusted to my level of friendliness and talkative, or not-so-talkative, nature and moods. Impeccable manners. I noticed and appreciated this. The reason I am writing this review though, and investing my time and energy to do this as a single mom of two teenagers, is because the woman with whom I dropped the suit off on Saturday, responded to my situation with the funeral when I brought up COVID-19, and she opened up with information about losses that other local business people nearby had experienced. She was sensitive to my situation, and simultaneously, not overly emotional. She was genuine and cared about the community in general and the business community around her. Nothing about the exchange was political. She was a good human being. It showed. She had restraint and when I opened up, she did just enough. It shined because she had a heart for this community. I hope she sees this because it's wonderful to have renewed faith in humankind when you come across genuine caring, not just some social media like or dopamine hit off a heart icon. The dry cleaning was perfect. I wish I had photos, but it was for a funeral and so it wasn't that kind of an event. I will exclusively maintain my dry cleaning at this location in Rochester Hills.

Had an invisible zipper installed, these are a real pain to do. The tailor only charged $15.00…read more I checked around. ..that's a good price. Next month a $30.00 bundle is 30% off plus today they gave me a $5.00 off coupon and can be used with the special..yippee. ..

Amy saved my trip "back home" to Bham! I came into town for a wedding and my very fragile silk…read moreblazer ended up with some variety of perfume spillage from my suitcase. It is the day before a holiday weekend and also the day after a huge storm where many lost power, so businesses were closed. In a panic, I ran to Douglas Cleaners, hoping they could save the day. And guess what? They did! Amy made a point to get this done quickly and efficiently and she got all of the perfume out. A miracle and so appreciated. Great service from a clearly well run business! Thank you!!

Awesome service friendly staff and the text u when your stuff is ready highly recommend this placeread more

I took my expensive Aaran Sweater that I bought in Ireland. Anyone who knows 100% wool, you do not…read moreget it wet, moist or damp. Well, my sweater shrunk tremendously. I tried working with the owner, he said that since he stretched it, he would not reimburse me for the cost. Such bad business! Unbelievable.

One of the best dry cleaners I have ever used. I was traveling and needed some last minute dry…read morecleaning and they came through. Quality was amazing and service was top notch. I would recommend them to everyone. They also do tailoring and laundry. Thanks guys

She completed the work quickly but the one item was unwearable after she altered it. I had to take…read moreit to another seamstress and pay to have it fixed. Luckily it could be fixed, but I had to pay again for the same item. I paid much less to fix it than Shelley charged to ruin it, so I guess her prices could be better too.

I'd give negative stars if I could. Shelly ruined my sisters wedding gown so badly that my sister…read morehad to purchase a brand new gown 3 days before her wedding. Not only did she ruin her gown, Shelly also lost my sisters wedding veil. Do not bring anything here! Shelly is disorganized. She is unhelpful and doesn't know how to communicate with brides to be. In the many fitting appointments with my sister she never once had her sit down to see how the dress feels. The dress was taken in too much in the waist which made the strapless neckline bow out/not lay flat and caused the boning to buckle. Shellys solution was to sew on a halter strap to hold the dress up. Not at all what my sister had her heart set on nor imagined. Shelly refused to take responsibility but instead blamed my sisters body shape and the store that sold her the gown saying they never should have told my sister the dress could be altered to fit her well and securely. If Shelly thought it couldn't be done then she never should have agreed to do the work!! Unprofessional! It was an awful experience that lead to many frustrations, stresses and tears. Shelly reimbursed my sister for the cost of the veil (even though she denied losing it) and the cost of alterations. But what is my sister supposed to do about the cost of the ruined dress?!