Excellent service. Friendly staff. Always willing to help solve problems. The best in the county,…read morehands down.

I wish I could leave a negative 1. My car went through a rushing road flood on June 20, 2023 in…read moreOcala. At the recommendation of the towing company (see photos below) they referred Shannons. It was POURING rain. Not a lot of choices. It was brought there and onloaded after great difficulty going onto the truck. The driver had never dealt with a Mercedes before. When it had arrived after dragging it on the truck, I left my 2018 C300 4 Matic Night Edition 71,000 miles (1 of 300 built in the world in 2018) with Shannon. They would evaluate and call me. I heard a couple days later. Engine was flooded with water and needed a new or rebuilt engine. Progressive opted to install a new engine. Fast forward to September 5 after picking up the car. It was not right. I brought it to my mechanic (Shannons is 1 1/2 hours away from my home). My mechanic found a broken engine mount and transmission mount. I called Shannon and spoke to the Owner. I asked why didn't you tell me. His answer, "Your car was on my lift. My lift time is costly. I couldn't wait for Progressive". This cost me out of pocket $1300. It could have been $600 if it was done while the engine was out of the car. While replacing the motor mounts it was found to have a broken axle (it was thought from the dragging onto the truck). Progressive did pay for that. Do not use Shannon. Maybe their lift time is more important than your vehicle also!!!

I was sold the incorrect axle after being told that it fits my make and model atv and was turned…read moreaway when I attempted to return it. -Myself and a reputable shop confirmed it did not fit. -I attempted to return the item and was told that Joes tires will not take back an open box. -After contacting the company that builds the item(highlifter), I was Informed that they do not build an axle for my make and model atv. -I attempted to return this item a second time with the copy of the email from Highlifter, I was told again that they cannot take a used part back. I will never conduct business with Joes tires again and strongly recommend others to do the same

stopped in with a flat tire off our RV, we couldn't see where the issue was. They spent time &…read moreeffort trying to figure out what happened, end up replacing the valve and aired up the tire. Then after spending all that time, only charged a nominal fee that didn't even cover the a/c we used talking w/the awesome lady behind the counter! Highly recommend this company!! Honest, reliable, professional, knowledgeable and great customer service!!!

Quick response. Fast scheduling, and on time. Beautiful repair. Technician was competent and…read moreskilled. Great value. I am so relieved to have it done

We had a very unprofessional experience with Reggie, the owner of this business. He came into our…read moreoffice to solicit services. I was at the front desk and informed him that our general manager was busy with customers and not available to speak. I offered to take his business card and pass it to our corporate office, which handles all vendor and subcontractor relationships. The owner was very persistent and demanding, repeatedly asking to see the GM even after I explained he was busy. After finally leaving the front office, he walked around our building to an open garage bay, went inside, and attempted to speak to our mechanics to get access to the GM's office. He then walked directly into the GM's office from the back. This behavior was highly unprofessional and showed a clear disregard for our company's protocols and for my role at the front desk. We would never recommend or use a business that operates in such a disrespectful manner.

These two worked fast and did a great job detailing my car inside and out! I'll recommend their…read moreservice for sure!

Beware of this company. Him and his guys did a mediocre…read moredetail job on both the vehicles I hired him to do, leaving the cars looking worst then when he got them. I messaged him about it he agreed to come out and rectify the situation. He gave me 4 separate times over the span of 3days. all 4 times that he gave me were no call no shows up to the point he stopped responding to my calls and messages. There's plenty of reputable detailing companies in town if your looking for a detail.

owner is a POS. Paid for a rebuilt engine which failed the first day and basically told me to pound…read moresand and that I'd have to pay for another one. Avoid this dirtbag at all costs.

i sent my motor to them for a resurface and a hone, and the block get cleaned. when got there they…read moretold me it was a "coated cylinder" which no its not and was never but thankfully they didnt hone it because they overbored my buddies motor. i get there, surface is good, the cylinders are mid and just look like a ball hone job, and they dont give you any measurements at all, ive asked 3 times and never got them. paid 414$ even tho they said 375.

As I previously stated, I would happily give My Guys a 5 star, once Bill, the owner, stayed true to…read morehis word. So, yes not only did I get a good job done at a fair price and by an honest guy.

I've had my Audi worked on at My Guys twice now, both issues that another respected repair shop in…read moretown said they couldn't or wouldn't fix. Bill was so responsive and easy to work with, told me only what I actually needed for my car, gave me a fair price, and completed the work quickly. I trust him and would recommend him without question to others needing an Audi, Volvo, or really any model car, repaired.

My truck looks like I just picked it up at the dealership every time i get it washed! Everyone is…read morefriendly and willing to ask any questions.

I am disabled and nate and Josh are the best,nate even prayed for me,these guys are a proud…read morerepresentative of your company Thks guys

I am from jersey and found this place a few years ago and was happy I could trust them as I am 1000…read moremiles away, now years later they are as trustworthy as ever, saving me thousands on a repair i did not need. I recommend using them 100%.

I have purchased several parts for an old fixer upper I'm working on. They are always pleasant to…read moredeal with and will tell you over the phone if they can't help without you having to drive.