I called Auto Glass Express on Monday or Tuesday of this week .I set up an appointment for Thursday…read morebetween7-1. When No one showed up or called I called the office the guy on the phone was super rude! All I wanted to know if someone was still coming and if they would call.He then sounded mad and said there was a delay and the driver would call me to let me know when he was coming.I just thanked him and said I'm.No one ever called, or showed up.Today is Friday a day later , and still no calls or Emails , nothing.I don't understand why they never showed up or called,and why the guy at the office was super rude when I called.I wanted to call back again but because of the way I was treated on the phone I didn't .So no one one even answered my email to let me know if they were ever going to show up.No contact from anyone from this company.The worst customer and overall service ever.The Quote for my window was high anyways.I just decided to find a different company.What kind of business sets up an appointment never shows up or calls or anything.When I did talk to someone from the shop they lied , and were super rude.i would give this place a -0 out of 10!

I want to give the highest praise and kudos to Autoglass Xpress. They were able to come out to my…read morehouse within hours of me discovering my driver side window had been shattered, and do an excellent repair! I am so grateful for their professional and friendly repair service and highly recommend them if you should need any type of auto glass repair. I had called several other businesses and the price Autoglass Xpress quoted was the same and even a little less than a couple of the corporate-owned places. I'd give 10 Stars if it were an option!

I have waited about 3 months to post my review of the services I received from Central Auto Body…read more My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.

Brought my car in to get a quote for repair, I was given a quote for $2421, after getting…read moreadditional quotes, I decided to go with Central since their quote was not the highest or lowest. My scheduled appt was for 9/29/2025, I dropped my car off on Saturday 9/27. On10/1 I received a text stating the quote was incorrect, and the cost would be $3140.83. How is it possibly that the quote be so far off, 31% to be exact. I asked to speak to the team member who originally did the quote, but I was told she left. I felt that Central had baited and switch. Their explanation was there was more man hours needed to complete this repair. I told them I would not be using them, and would pick my car up Monday 10/6 at that time I was told there would be a 5hr @ $75 per hr charge to put it back together. Then when I picked it up, I got an additional charge for using a debit card. If anyone is thinking of using them, beware of their hidden charges, and the fact they do not honor their quotes! I rate them 0 out of 10

Easy and prompt appointment to repair my windshield at my home. Service was completed quickly and…read morevery nice to work with.

We had a chip on our Land Rover so we priced a few places. They were not only the best price but…read morecame to our house the very next morning to fix it! The communication was so easy and the timing couldn't have been better and he did a FANTASTIC job! EPIC

I always like to support local businesses, so I thought I'd give these guys a shot. For $329.99…read morethey said they could install it. The only thing that was a variable is that there was a piece that was going to be either about 25 dollars or 90, but wouldn't know until they installed it. Long story short, I walked out having to pay $638.25. When they told me the amount my jaw hit the floor. When I asked why it was so way off from what he quoted me from the last 3 times I spoke with him he said the difference is because of the amount per hour they charged to install it. I said he never told me that the last three times we quoted me. His response, " oh I guess I should have told ya that." No service recovery or anything! In an area where you can choose from many companies that sell auto stereos and accessories, I prefer to deal with ones that are more honest than Phine Designs. I will never step foot in there again.

I have done business here multiple times within the last five years. Each time I have gotten…read moreexcellent service. This last time was December 2024 I went in one day in December asking if there was any way he could put lights on the lift that was on the back of my vehicle because people were always rear ending me. One time police were called. I was legal. I'll let someone tell the police they just rear-ended me. But I wasn't sure what I wanted. Just knew what I needed. These guys always knock it out of the park. If you want to do business with someone who is reputable, honest, knowledgeable, friendly, courteous, all those good things we want when doing business, I would highly suggest Phine Designs.

Perfect repairs! My car had $12,000 in damages, but looks "brand spankin" new!…read more Great people to work with....

Very good experience at Concord Auto Body. Very helpful people, excellent repairs and good value. I…read morewould highly recommend their shop.

This place is the only body shop I will take my vehicles to. The owners ,Carrie and Henry, are easy…read moreto work with and not to mention they do great work too. They take any insurance and they get your car in and out as soon as they can compared to the bigger body shops in the St Louis area that take months to get you in. I would HIGHLY recommend them! No corners cut

Change our mind, got a second bid, cost was better, and could get it done in three days instead of…read morewaiting 2wks just to get project started

We have lived in St. Louis for 2 years and have managed to escape the thievery thus far, until this…read moreweekend when our passenger window was busted in and my Sirius radio and husbands cell phone was stolen! I called around town and spoke with Jim the owner of Glass & More Inc.; what a friendly and professional guy. He called me back within ten minutes and had me scheduled first thing the next morning. His quote was $50 less then anyone else including my insurance company. His crew arrived on time at my house and were done within an hour and a half. Blake was the gentlemen who did my install and he was super nice and proficient. Jim treated my problem like I was family and that is very rare these days. I highly recommend Jim and his crew for any glass repair you may need! Thanks so much Glass & More Inc.

Needed the glass to a front door replaced. Got multiply quotes from other companies, they were all…read morehigher priced. Glass and More had the cheapest quote and got the job done quickly. It only took a week to get the measurements, glass to come in, and for them to come and repair it. When we were quoted the project, they quoted us 2-3 weeks. We are pleased on how fast the service was, and the service we received. The guys that came to measure and put the glass in, were well experienced at what they were doing. They didn't take much time to get the work done and were very polite. The final project looks great!

Had my windshield replaced quickly and for a great price. Customer service was great! Would highly…read morerecommend

They quoted me a price that included windshield installation, recalibration, cleanup, labor and…read moretravel to my home (price was quoted BEFORE I told them I needed them come to me, so basically N/C for travel!), which was a fair price after seeing the other quotes, one of which was around the same price, but didn't include re-calibration. I've heard most times this recalibration is not needed, but if it turns out it IS needed, you'd have to take it somewhere else at a cost of $250-$700, or as much as $1,000 at a dealership! No thank you! Especially after the already expensive windshield! My tech was Kyle and, boy, was he sharp! When he arrived he told me it would take around an hour, I believe he finished the windshield installation, recalibration and cleanup in around 30 minutes - no small feat for my big Honda Odyssey on his own - and returned from the test drive in under 10 minutes. It was easy to pay with any type of credit card, even AmEx, and all told I think it was about 40 minutes. The owner, Steve, was a pleasure to talk to, as was Kyle, A couple of easygoing guys. I definitely made the right choice! And, if ever I have the need again, I will probably only be putting out a call for one quote ... from MasterTech.