Russ, the owner sought me out. I don't usually respond to solicitors, but he was friendly, personable and talked energetically ...it caught my attention. The first time they came, I was so impressed watching the guys work together efficiently to maximize time, but the quality of work they provided did not suffer. They talked with me about what I wanted and verified that it meet my expectations. They even did a few things I didn't ask for... they saw and did ..... just to be kind. No charge for the extra.
This last visit was also exceptional. I actually forgot they were coming so I wasn't home when they arrived. They called, and I'd left my phone on a table outside. Then they worried and called Russ. They looked through windows just in case something was wrong. Russ, you've hired wisely, and those employees of yours deserve recognition. Russ called me later to verify that I was OK. Who does that anymore. Plus, when I call...I get to talk to a real person. Technically, in my book, we are friends.
Windoes "R" Russ "ARE" the best!!!!
Thank you so much. read more