Platinum Window Cleaning cleaned my windows and screens today. I have been using them for the past…read more4 years and they always do a great job! The technicians, Corey and Matthew, arrived on time and were professional and efficient in getting the job done. My windows look excellent!

I'm updating my previous review now that the work has been completed. Dale was amazing to work with…read moreand his crew showed up a few minutes early every single time, worked efficiently and nonstop, and got the work done quickly. They had to frame a dormer that collapsed in the tornado, replaced rafters and siding, installed soffits and gutters and a window, and replaced damaged decking and the whole roof with 50 year shingles. The house looks amazing and you'd never know it was a disaster just a couple of weeks ago. Dale updated me via text often and the ladies in the office were friendly when I dropped off my payment. Pricing was reasonable (and I obtained several estimates prior to using them). I highly recommend them and will 100% use them again. They cleaned up extremely well and I even saw them picking up a small stack of my own debris that we had been working on.

As far as customer, I don't think we'll ever be happier with a service and repair company than we…read moreare with Mr. GoodRoof. We had a gutter repair that I let linger and get worse. John was out within 24 hours to take a look at it, and the problem was completely resolved within two hours with a call to one of his guys. We will definitely be using Mr. GoodRoof in the future!

We had a project we needed done-- the fascia and soffits sealed around our house as they had become…read moreloose and were allowing wasps entry into the basement--and some research led us to Mr. Goodroof. Nick came out to do an inspection, and in the process of doing so discovered some issues with our pipes and vents on the roof, some items that pictures made clear could quickly lead to serious damage if the wrong winds/rain came through. He showed us a detailed video of the inspection, then offered multiple quotes based on what approach we wanted to take. I appreciated how thorough and how efficient he was-- I've been in situations where at this point in the review an agent for a major company will only offer you the highest possible quotes and make them sound like an emergency and basically take as long as they can in your house to wear you down in hopes that you'll agree to the sell. Nick and Mr. Goodroof did NOT do this and this instantly won us over. We actually opted for a combination of two of the quotes/plans of action he presented, and he worked up a new quote for that. They offered a variety of payment options, including a 12 months same as cash option that you can apply for and access on your phone quickly. We scheduled the service and they had a crew out in less than a week to get the job done. They worked quickly and efficiently. There was some miscommunication on the quotes, plan of action, and updated responses (like the finished report detailing the work done, particularly important for us as the day of the work the approach shifted somewhat and we just wanted to understand why). We never doubted the quality of the work, but due to being burned in the past by other companies, had some reservations. We voiced those complaints and Nick + others at the company got back to us to go over and explain the situation. They explained the reason for the changes, the delayed updates (some due to automation processes on billing etc.), and sent out the crew + Nick (at a 3rd date) to do a final inspection and report. I'm going a "4" which in my book is "great". The price we paid for the work that was done was fair, the work was quality, and both the sell and final report were handled perfectly. Due to some confusion and crossed wires (that took about a week or so of going back and forth) that hindered my enthusiasm of the project briefly in the interim, I'm docking just the one star that would make this a "perfect" experience. I fully intend to use these folks again for some other tasks next year and I have every expectation that they'll bump up to a full "5" at that point ("perfect").

great products and selection. quote slightly better than…read moreothers for similar doors. install went well and everbody was courteou.

I Enthusiastically recommend DEM. I had them install 19 windows today, it came out perfect and they…read moremade it look easy. Showed up on time, The team worked well together, polite, cleaned up when done and got done on time. If you have any window replacement job in mind start with Derry and his company DEM.

Dan is awesome. Great service, accommodating, offers up ideas and his pricing is affordable and…read morefair.

This is our 2nd house to use Duff's Blinds Custom Window Treatments. Both times we have been taken…read moreso well care of. During COVID, of course, like all other businesses the manufacturing of the Window Treatments have taken a week or so more for a specific item. However, it positively is worth the wait and I am pleased with every single window treatment. The best part of using Duff's is I don't have to worry or think about anything once I call to place an order. The measurements are promptly taken, and I get help picking out the specific type of window treatment, and then I can take it off of my to-do list because in a few weeks every window will be complete. All I have to do is open my door to let the window treatments come in to be installed. We have a variety of kinds of treatments and all are spectacular. Since the company has grown from the first time we used it, additional staff has been hired to help with installation. And the hired staff installers were in and out of our home in know time. I love that the company takes such pride in doing great work and helping me to pick out or suggest a particular kind of window treatment for a room based on its purpose. For example, we have beautiful roller blinds in two windows that allow light to come into the home but doesn't allow someone outside to see in. We have two honeycomb blinds in rooms that were getting a lot of sun; these have cut down on the temperature change. And in our media room we installed blackout honeycomb blinds that absolutely work --when down the room is totally blacked out and a great for movie night. In most other rooms and garage we have the regular high quality white faux wood blinds. We had these in our first home and these ended up being our favorite! I highly recommend them for any room and they really go with any decor. And I will be calling them back to door our southern shutters for our dining room as soon as we are ready. We had some of these shutters in our first home and it is a capital investment in your home that increases your homes value. These shutters really impress buyers!

They were efficient, professional and always returned my calls. Very helpful. Garrett was my…read moreinstaller and I highly recommend them.

They made a stressful situation after a storm, not as stressful! Honest and affordable and couldn't…read morehave asked for better customer service. Highly recommend!

I am devastated. I spent 30,000 to turn my kitchen to look like a trailer. I went from granite to a…read moreboard that they said was much better. There is a seam in the middle of my counter that (after 3 weeks) is already separating. I should have realized that refacing meant that they would not paint the inside of cabinet. I feel like I am an elderly new widow that was taken advantage of.

UPDATE ON LAST REVIEW. We have a problems with installations and contacted Improve It regarding…read morethe problem. They sent someone out to home to look at the problem and it might have taken awhile but they hung in there until it was correct. I was really surprised. I thought this was going to be a battle. But received many calls checking on status until it was perfect. Now that is RARE customer service. They will always listen. Happy cusstomer.