Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

I cannot recommend that anyone use Zen Windows of Nashville based on my experience. This project…read morehas finally completed and we are happy with the windows, but the company is very unprofessional and cost me a lot of time due to no/poor communication. Brad refused to respond to direct questions multiple times in email and we had multiple other communication problems including no call / no show on scheduled dates. The windows took over 120 days to arrive after measurements. On day one of the scheduled install the installers (two man team) arrived without the new windows and stated they had no plans to work that day. A "two day install" turned into twelve days in November 2025, although only seven days with installers on-site as the other five days were no call / no shows. The install project stretched from early November 2025 into mid-March 2026 due to an incorrectly sized plus broken window. These last two items were finally installed in mid-March 2026, again with communication and scheduling issues (no call / no show, and then an unscheduled arrival that disrupted personal plans one evening). I understand jobs can take longer than expected or other scheduling conflicts arise but those should be clearly communicated to the customer(s). Instead family plans were disrupted multiple times, work hours were lost, and no apology or explanation were given. The windows are finally complete and look great but the overall headache was not worth the cost.

Brad said my replacement door came in a month ago. Still waiting to hear from him. What a shitty…read morebusiness

We've had EHI out to replace windows twice. They are fantastic to work with. Small company with…read morepeople who really care about the work and making sure it's done well. We'll be using them a third time to finish our window replacements.

I needed new windows on a rental. I contacted about 8 contractors. 5 responded. 3 gave me a bid…read more ONLY Efficiency gave me a detailed bid with a contract defining their guarantee. And their bid was lower than the two verbal bids the others gave. EVERY contact with them was positive. They communicated with me about meeting times, delivery date, installation date and each time they kept their promise and showed up at the time we agreed to. I'm so happy I went with them to replace the windows. They did a great job. I recommend them totally!

improve it did an excellent job remodeling our bathroom. They took out the old shower tub and…read moretoilet and gave us a brand new one which is beautiful. We're very happy with their work and they back up all their works. If you're unhappy, just give Eloise a call and she'll make it right.

I am devastated. I spent 30,000 to turn my kitchen to look like a trailer. I went from granite to a…read moreboard that they said was much better. There is a seam in the middle of my counter that (after 3 weeks) is already separating. I should have realized that refacing meant that they would not paint the inside of cabinet. I feel like I am an elderly new widow that was taken advantage of.

Stay away, Installed windows that did not have the features we were told and would not install the…read morecorrect windows or reduce the price to a fair one even though we were told there was a price match. Paid over $3000 more for 4 windows from them than form other sources, and that after thier buy on get one free discount. Don't sign and assume they will honor that price match.

From the owner: At Window Nation, we want to help you find the perfect fit for your home. We serve the greater Twin…read moreCities region with replacement window and door products and installation. Window Nation is family-owned and operated by third-generation window replacement experts. We have been in business for over fifteen years.

Being said, I paid top dollar for replacement doors to minimize time and have customer service…read more Process was seamless until the installation. We agreed on a scheduled time in advance. Understanding there are challenges with installations, the was no communication until the morning of the install other than a call to cancel due to preceded weather. Like most, eating a vacation day is hard to reconcile. If you choose to purchase from Pella, do so and mange the process. They will not.

Steer clear. The locks on my 6 year old daughter's window broke and they wont honor their warranty…read more They send a salesman out instead to sell you more parts. He identified 6000 broken parts and they wont cover anything. Have some morals Pella