Phillip recently built and installed shutters for our sliding door. We are very with the quality…read moreand service. Previously, we had shutters installed upstairs and downstairs and we love them.

I don't know why I didn't post this a long time ago. Phil…read morecrafted custom Plantation Shutters for out home about 6 years ago We have three colors white, espresso, and a cognac color. These are the best things we purchased hands down for our house I am still in love with these Shutters are fantastic, you can control the light coming in as the daylight changes LOVE LOVE LOVE this quality product and Phil is a gem of a guy

I contacted Wessco Blinds while getting quotes for custom shades in my new loft, and they were the…read morefirst company I ruled out. The biggest issue is pricing. Their quote came in significantly higher than any other companies I spoke with, but nothing about the proposal made me feel it was worth that kind of premium...Once I started comparing options side by side, Wessco just did not seem competitive in terms of value, functionality, or overall solution. Don't get me wrong, I don't mind paying more for quality when the difference is obvious. In this case though, the pricing felt hard to justify, especially when other vendors were offering stronger smart-home integration and more compelling options and discounts overall. The interaction itself was not terrible, but the quote made the decision easy. I moved on quickly and focused on companies that offered a better balance of cost and value. Definitely get multiple quotes before making a decision, because the pricing differences between companies can be pretty eye opening.

We have purchased about a dozen shades from Wessco over the past seven years or so. Their showroom…read moreis great, their sales people are top notch, Lance in particular is super nice and great to work with. And we've always had a great experience with the installers as well. We purchased manual shades for our upstairs and our basement but unfortunately decided to get the Hunter Douglas Automated shades for our main floor. After almost a decade of trouble shooting, installing new battery packs and motors I think it's more than safe to say they are complete garbage. Recently when we had a tech out to install all new parts on our automated shades. Wessco gave us free labor for the motor install but the technician only installed 3 of the 4 motors. We also purchased new battery packs as well. The technician said that after installing all new parts if we still continue to have issues to come into the store and get a new hub. . Well, lo and behold, installing all new parts did absolutely nothing with the new parts they gave us. They fell off the network and I've had to go back and reset everything again. I work in tech so I don't mind troubleshooting things but these shades are horrible. I called this week to see about the refund on the fourth motor, and to see if I could get a new hub since we still continue to have issues with the shades. Kami said she has no record of the motor not getting installed and told me that if I want a new hub it will be another $300 charge. Maybe it's just me but if I spend about $10,000 with Wessco for extremely subpar product, I would look into comping the new hub a staff member offered to me. Thanks for the memories, Wessco. Shades.com is our future from now on.

If you browse around and look at their more recent reviews you will find a concerning trend that I…read morecan 100% attest to. It is simply impossible to get a response from this business no matter how you try to reach out. While we had a few different quotes from other businesses we could have gone with, following Daniel's in-person visit we figured we'd give Seattle Custom Blinds. Big. Mistake. From then on things quickly went downhill. It took several months before our simple project was finally completed and nearly 100 emails until I finally had my blinds installed. And that's not to mention the several incorrectly placed orders that continuously delayed things. We gave them as much slack as humanly possible the entire time but they took advantage of that and every day that went by it seemed like they were actively trying to find new ways to waste my time. When it was all said and done, I ended up being the one having to install the smart integration myself since Seattle Custom Blinds apparently couldn't quite figure out how to order the necessary parts (I had paid for) from whoever their supplier was. Mind you... them offering that as part of the package was one of the reasons why I chose to give them the business. It has been a few months since we FINALLY got our blinds installed but I'm leaving this review now because the remote that came with them broke and I wanted to grab a new one so I have been trying to get in touch with them and what do you know? Zero response! Our blinds had a lot of minor issues following the installation and I honestly didn't even bother trying to get a response from Daniel since I am convinced they will never respond to former customer emails after our experience with them. Seriously... there are many other blind installers in our area. Most are very professional. The majority will carry the exact same product or better. They will likely not mess up your order 100 times for no apparent reason. And I guarantee they will all be more responsive and easy to work with. So do yourself a favor and go with any other option out there.

Not a positive experience trying to get a quote. Feels like they are too busy to provide personal…read moreservice. Nicki who answers the phone is not friendly, and I didn't feel like a valued potential customer.

Quality products backed with integrity from customer service ensuring we were satisfied. They…read moreprovided courtesy order remediation that showcased dedication to putting their clients first. Very pleased with this experience and end results off of our interior window blinds.

I took two blinds in for cleaning and they did not clean them. My husband was told they just do…read moredusting not cleaning. That is not what the website states. In response to the owner, when we talked today, we were told since our blinds were old they might have a problem cleaning them. Our blinds are 5-6 years old and very high quality blinds. Really doesn't make sense.

Lumen Blinds is one of the best businesses i have worked with as i move into my new house…read more Aysel -- my sales person - was EXCELLENT! If i could give her 10 stars i would. She was extremely knowledgeable; listened to my input and made sure that my window coverings were delivered on time. She kept me informed every step of the way. Sam - my installer- was also excellent. His attention to detail was amazing. I love my new window coverings. The price was competitive. But work with them for their excellent customer service. I recommend them highly and without reservation.

I had excellent experience working with Aysel. The project was to install cordless window…read moretreatment solutions in my home, especially in the high ceiling areas. Due to the very high ceiling, many contractors refused to work as they found the job to be too complicated. However Aysel not just accepted that project, but came up with innovate solutions and showed great customer empathy while understanding our personalized needs of the project. I interacted with many companies before awarding the project and Aysel was class apart in her professionalism and creativity. Her contractor (Serhat) was also extremely professional, skillful and courteous and it was a great experience working with both of them. Aysel sourced the parts from Europe. In one of the parts, there were some mechanical issues, and Aysel promptly offered full refund. Overall, I am highly impressed with Aysel's customer service, professionalism and creativity and definitely recommend her to others for projects related to home improvements.

We would like to give Shade Store a higher rating but am deeply disappointed with the overall…read morequality control and customer service. Customers should thoroughly check deliverables and be prepared for a rocky experience. Even after 9 months of back and forth, replacements and multiple re-installations not all of our issues are fixed yet. Customer service at the University Village location and quality control by Shade Store are a nightmare. We remodeled a mid-century home designed by a student of Frank Lloyd Wright looking for a well designed, high quality product. Jason Mathews at the University Village Shade Store in Seattle was assigned to work with us. We spent close to $20K on curtains and hardware expecting quality deliverables and excellent service. However curtains and hardware had to be reinstalled despite correct measurements multiple times due to factory errors and incorrect orders by Jason Mathews. Even today despite our complaints there are curtains patched together out of multiple panels indicating a lack of good workmanship and factory quality control. Other larger panels are delivered as a single piece just to note. Overall from order to installation it took us over 9 month to get close to completion. We had to contact the store, i.e. Jason often multiple times to point out discrepancies, issues and ask for replacements. We would like to mention that the installation crews are excellent and very helpful in pointing out deficiencies and errors. Unfortunately this doesn't make the process less painful. We are still waiting for our last issue to be addressed but have low confidence in customer service and their commitment to follow up.

I customarily order shades and blinds online. It's more expensive to go to The Shade Store, but…read morethere are many benefits: you can see the product before you purchase, their staff will measure your windows for you to guarantee the product fits, and they do the installation. Also, their knowledgeable staff will guide you to select the right window coverings for your needs and help you sort through the various options in function, materials, and colors. They will even create a mock-up from photos of your home so you can see what the product will look like installed. Finally, you know you will be getting a high quality product. Nino was our salesperson and he was a pleasure to work with. Our windows look great and the shades operate very smoothly.

Window screens repaired today 07.28.26 and the work was exceptional. Would highly recommend…read moreEvergreen Window Screens. The on-site service is high quality and very professional. Both Walker and Jose did a great job!! Yes, I cannot say enough positive things.

I rent a couple rooms in an older home with unique windows. The house doesn't have any window…read morescreens, and with the weather getting hotter, it was brutal to not be able to get much fresh air (I couldn't open the windows enough because I have a cat I didn't want escaping). Not to mention the HUGE spiders that would make their way into the house through the windows! Dane scheduled an appointment for me, then a couple guys came out and built window screens right on the spot. I'm SO happy! The screens fit my casement windows that have a turn crank as a handle. They are also flush - so no more spiders/bugs getting in! And now I don't have to worry about frying in the summer or my cat escaping. Price was very fair at around ~$60 per screen, and a separate service charge. If I ever move into another place without window screens, I know who to call. 100% recommend.

I am beyond impressed with the service Josh and his crew provided during the installation of our…read moreSunSetter Platinum Series Awning. They arrived promptly at the scheduled time of 8:00 a.m. and immediately demonstrated a high level of professionalism. During the installation, Josh suggested several improvements that hadn't been identified during the initial site inspection. His recommendations gave us significantly more flexibility and functionality without increasing the original cost. That kind of initiative and customer focus is becoming increasingly rare. Josh communicated clearly with his crew, paid close attention to every detail, and genuinely took pride in installing a quality product. It's refreshing to work with someone who is knowledgeable, personable, and committed to doing the job right. The entire experience exceeded our expectations. Five stars without hesitation!

Josh and Waylon came out to my home to replace the motors in my 20-year-old awnings, and they were…read moreabsolute professionals in every way. While Josh was busy doing one task, Waylon even washed the windows over the kitchen, where the awnings are, something I never expected, and was very happy about! I could not be more pleased with the whole experience, and will gladly recommend Seattle Shade and Awning to anyone who asks. They deserve more than 5 stars!