1. Windermere Medical Group

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Gainesville, GA

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Windermere Medical Group

1.0 (1 review)
Closed • 10:30 am - 3:30 pm

Services - Windermere Medical Group

Adolescent therapy

Child therapy

Couples therapy

Windermere Medical Group Photos

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3 days ago

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Longstreet Clinic Cancer Center

Longstreet Clinic Cancer Center

1.5(11 reviews)
1.5 mi

Five Star BUT! Doctor Mellissa West was 5 star professional, helpful and called me after the…read morevisit. Thank you for your kind service. BUT I see the reviews are all 1 STAR and I know why. The waiting receptionists and their system are totally unprofessional and seem to have a secret code for letting people in. I signed in the morning and only two people in front of me on the sign in list. There were only 5 or so people waiting so I thought, although I was hurting, I could wait. I was surprised when she said it was a 1 hour wait? During the first 1.5 hours I waited, they waved in 10 or 20 others who just showed up, no sign in. They would walk in, sit down and within one minute the attendant would open the door and wave them in with a big smile like they were old buddies. I asked the receptionist what the deal was and she gave me a dirty look like it was none of my business. My name had been marked thru as though they already saw me. The she said, "Oh your next." Then they waved in others who just walked in. This while the rest of us sat there over 2 hours with everyone hacking and coughing. I'm 75 and have to use urgent care a few times a year. This is totally unacceptable! If you are stupid enough to go there, you need to find out the Secret Code.

Questionable billing practices; went in for an annual wellness visit, which is supposed to be fully…read morecovered by insurance. Got billed for "an additional visit". Their excuse was that they "discussed something outside of the normal wellness visit". No warning, no up-front discussion about it not being covered, just a bill. Also was billed for labs ordered in the normal course of the visit. Never had this happen before with other providers.

Windermere Medical Group - familydr - Updated October 2026

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