Now that we have an Urgent Care Hospital right here between Flowery Branch and 211 on ( Friendship)…read morejust past Kroger- me and the kids are needing to see the ER. Bad for us, but good because they are 3 miles away from the house. I think you get better homeowners insurance if you ask! Great staff at both locations. I've been for several issues this past year and if it was too much for urgent care- they immediately get you over to the ER and send the paperwork with you. You have the normal forms but since I'm in the NG.NEG Hospital system, paperwork was quick. ER staff is kind, soft touch as are the doctors. Clean- since its all new, but all staff at both locations are caring, get you in and out, and don't look like they don't want to be there. The Doc I saw here today 1/26 was a specialist and got me in and out with the right diagnosis and on my way to pain free!! Glad to have one nearby.

I have been going to this urgent care since I was a baby. I have never had any complaints about…read morethis place but I was so sick throwing up losing fluids not being able to keep down fluids so I came to urgent care waited for like an hour, which I don't mind, I know they were busy, but when I got back there, they needed to take blood for me and give me fluid through an iv. the nurse I don't remember her name I wish I did because I would tell y'all not to let her near a needle with you ever. But she was fishing in my veins, which is not allowed that is not a good thing to do. That is very bad. Not sanitary at all. I'm not even a nurse, but I was in nursing school and even I know not to do something like that. So why is a professional doing something that's discouraged. She did it on both arms before going to get the doctor. She could tell I was traumatized because I was sobbing, shaking and hyperventilating. When the doctor came in I said I want to go home I'm not doing any more of this. NOT TO MENTION she literally said "no one's veins are working today" I think there's a common denominator and that common denominator is her. I tried to add photos but apparently blood isn't allowed on here. Yes. Blood was dripping down my arm. But no blood in the vials! She needs to be fired immediately.

BEWARE !!!!! We have been scammed at Pandya Medical Center Cumming…read more We just went for general health checkup. They utilized this opportunity to charge us with unwanted preventive care services. tests came in and they asked us to set up an appointment. we learned that later that they are charging $100+ for me & wife separately. but we were not told ahead of time that we will be charged. Its very easy for anyone to read the test results and could have avoided this. Some of the staff doesn't even know English. We got the surprising bill manipulating as different services. they suggested like you can do this at home yourself but then keep saying we can quickly take care of it here, never disclosed anything about how much they will charge us. In this economy people are finding really hard time to find a job. how hard is to tell them we charge this much for this service. so that we can decide if we want to do it or not. Its very unfair practice in my opinion :(.

After 6+ reschedules from 3 different providers in the office and little consideration for patient…read moreschedules, medication refills, follow-up care or timely communication, I've decided to move my care elsewhere. This office could benefit from the golden rule: treat patients the way you'd want to be treated in your own medical care. That said, Jackie is an absolute gem and a bright spot in the office!

I take my kids to Dr. Giouzel and Dr. Jackie in the Pediatrics division. They are so helpful and…read moreaccommodating. They can get us in quickly when we need it, and always receive a call back after office hours. They give the best advice and always listen. The kids love it there.

Dr. Mark Glodener has been my primary care physician for many years now. The longest I have ever…read morestayed with a primary care physician. He not only addresses what is bothering you, somehow he is able to pickup on things I didn't even notice were wrong with myself. His bedside manner is wonderful I believe he is a doctor that cares about his patients more than they may care about themselves. That is why I sent my "doctor adverse"husband to him. He has been in practice long enough to have great contacts for specialty work. His office staff is always nice. They answer the phone. The nurse really does return calls. I just hope Dr. M Glodener loves his job so much that he doesn't retire anytime in the next decade or two. Not a lot of doctors are going into general practice these days. He knows my long and complicated medical history. I consider him to be amongst the things I have been blessed with. I hope he knows how much he means to his patients.

The experience at the office is completely fine, the reason for the review is their incredibly…read moreunethical billing practices. My wife and I both went in for our annual physicals and we both got bills for what was supposed to be a free preventative services. Mine was $50 and my wife's was over $350! After a dozen calls to their billing department (who is never available and when you finally reach someone they claim to not be authorized to make a decision) they disclosed the reason for the $350 is because the PA asked my wife a question (which she answered) and they considered that not to be "preventative care" and so without any disclosure charged her over $350 for a separate office visit which our insurance refused to cover. Talk about entrapment! If you use them, be very careful to not answer any questions the Doctor ask you as they will use this as an opportunity to hit you with a sneaky bill. It is nice they respond to the reviews in this forum, but please note this is not helpful as the phone number they give is the same one that you can't get ahold of anyone in billing and the email they give, no one responds to except to say they are unauthorized to help.

Staff is all right but the wait time after appt time are ridiculous. They send MANY reminders but…read moreare never on time themselves. I get it every once in a while, but it's become ever since appointment and they aren't even that busy. Make sure you have extra time.

Here's a polished review you could post:…read more Braselton Urgent Care has been a dependable resource for our family whenever we have needed prompt medical attention. The staff is consistently friendly, professional, and genuinely caring. From check-in to treatment, they make every visit as smooth and stress-free as possible. The providers take the time to listen, answer questions, and ensure patients feel comfortable and well cared for. It is reassuring to know that when an unexpected medical issue arises, we have a trusted place to turn. We are grateful for the excellent care and highly recommend Braselton Urgent Care to anyone seeking quality, compassionate medical service.

Arrived Sunday morning at 10 am with severe muscle spasms in lower back. Care team (including…read morereceptionist) was smiling, friendly and very down to earth. In and out in 20 minutes. Highly recommended!

Never had a problem with this clinic everyine is always…read morefriendly. DR Monal and Dr Dhaval S. are always very nice to me and they take good care of me.

Horrible experience all around. The person at the front desk was very sick and hacking up a storm…read morewith no mask on. I had to sanitize my insurance card and ID after checking in. I offered to send them my medical history and they said "that's not necessary." Booked an appointment over the phone telling them what I needed and only after going in person and paying for an appointment did they tell me, " Dr Ghia doesn't do that." This practice is run poorly and clearly cares more about collecting insurance checks than patient care.

This is the best pain care I have ever received and I highly recommend Dr. Givogre and his Office…read moreStaff. Everyone is great!! I really appreciate each and every one of you.

I met with Dr. Givogre for a consult for prolotherapy for SI joint hyper mobility. He stated the…read morefirst one would be free of cost to me and they would accept "insurance only" assignment for the first one and subsequent ones would be $800. When I received a call to confirm my appointment, I was told it would be $500 (part copay and after insurance filing). Not a good way to treat a new prospective patient. This practice did a bait and switch. It really is all about the money. I pray when someone that works here needs medical care down the road, they receive better than I did here.