Cathy, Maize, and the team were helpful, patient, and fun when we rented a pontoon boat for our…read moreson's 21st birthday. Boat was great, excellent service, and easy to follow instructions. I felt like they were personally invested in us having a great time. We will be back!

From start to finish, this crew was absolutely fantastic to work with! They were so friendly during…read morethe booking process and showed us everything we needed to know about getting the boat on the water. The kids had a blast tubing and it was a major bonus that the dogs got to come along for the fun, too! The boat was huge and in pristine condition. When we returned with a kid with a broken wrist (through no fault of the boat company or anything like that) they were so compassionate. They helped us unload the boat, told us not to worry about anything and to go take care of our son. Wonderful company, can't recommend them enough! Thank you for a wonderful day on the water and your kindness afterwards! We will absolutely be back in the future. :)

We had a great time with Captains Paul and Kim and their umbrella cockatoo, Diesel. We couldn't…read morehave asked for better weather. Their boat is lovely and we enjoyed a perfect Saturday afternoon lounging on the deck!

We had a great time on our sunset cruise. Captain Kim & Captain Paul were absolutely wonderful…read more Highly recommend if you are visiting Grand Haven

This summer we have again met new couples who have wondered about Freedom Boat Club. Once we go for…read morea ride we explain the Club in detail and once they get back home they decide to become members. They hear our excitement and see the friendly staff. They hop on a clean boat - from the windshield to the motor cowling, to the boat exterior and the clean floor and seats, we explore the Lake(s) we are on and it makes perfrect cense to them to become part of FBC. Recenty our friends heard our FBC story on our boat outing togather and who's future son-in-law who heard about FBC from their boat outing with us. To him it made cense and he became a new member in St.Petersberg, FL. Yesterday we took friends out to tour Spring Lake, MI. They heard the same explaination, felt our excitment and could see how easy FBC makes boating and luv'd it. On our return to the docks we were met by staff who protrayed excellent customer service. The franchise owner (friend of ours) was giving new members their 4 hrs of training. He excuized himself from that couple to shake hands with the 4 of us, , and did that impress our friends ! ! ! ! FBC makes Boating Simple and we love it in MI as well as in the winter when we go to our home in Florida. It's a great organizeation ! ! Check it out soon !

Great deck hands as I've become accustomed to at FBC. Really enjoyed Sam. I liked the boat we had,…read morethe Neptune. However, it wasn't very responsive. The ride from FBC out to Lake. Michigan. Reminds me a lot of the far end of the Chicago river. Pretty industrial. Great opportunity for birdwatching. I appreciate the reciprocal options among clubs outside of my home club.

Such a great trip. It's super fun and chill. Nice 2 hour trip looking at all the boats and…read morewildlife. Listening to music and having fun drinking, eating snacks, and hanging with friends. The staff was friendly, helpful, and made it a great time.

Grand Haven Cycleboat is an absolute BLAST. You BYOB, Ice, and food. Docked where Chinook pier used…read moreto be, you leave and ride up the river towards spring lake. The boat can be shaded or full sun. We went for a bachelorette party and had a BLAST.

No-frills but fun little putt-putt course. Very family friendly, and right on the waterfront. It's…read morea good way to spend an hour on a nice day for very little money. Many of the holes are more challenging than they look, and you can walk to Dairy Creme afterwards. My four-year-old son had a blast.

I have always had a great time using any of the boats and captains out of Chinook Pier, in Grand…read moreHaven. They do a great job of finding the fish, and a great job cleaning your catch for you.

This is the second time I've been kayaking at this location and really like it. The kayaks are…read moreclean and maintained, the staff are so kind and helpful; and the route is peaceful and enjoyable. I will def come back when in the area. Thank you for staying in business!

After debate, we chose stand up paddle baording on Spring Lake instead of off Lake Michigan's shore…read moreand are so glad we did. Lake Michigan is cold and looked windy. We wanted something more relaxing with more to look at than just water and a lake shore. Lakeshore Kayak Rental gave us exactly what we wanted. The water was warm, to our surprise, and the trip was so tranquil and calm, with all kinds of close up wildlife. We saw turtles within minutes of being out, there were bullfrogs, otters, blue herons, swans (with babies!) geese, ducks, and at times, you could see fish in the water. The price was great at $45 for 3 hours, the staff was friendly and very helpful in advising us where the good places to go were and gave us accurate times on how long it would take us--we were able to stick to the plan on timing while having plenty of time to stop and watch the wildlife and relax. Spring Lake paddle boarding was the highlight of our trip and is on the top of our list for next tine we come back!

Questionable accounting practices. Poor service…read more Over charge and under deliver. Service or repairs not done right the first time. Will bill you twice For it. Poor communication Between departments. Run down amenities in disrepair . No club house. Noisy location Poor client relationships.

They are very quick to get your boat in and out of the water. The staff that we dealt with were…read morevery friendly. The bathrooms were clean. The pool was nice, but verrrrry busy.