We joined the sunset sailing cruise, which starts at 7p, and comes back into dock around 9p (maybe…read morea bit later). Captain and First Mate were great - very helpful. Captain runs a tight ship - very observant of all rules, keeps boat very clean. Both were willing to answer any question about the boat (even though they've probably answered every single one a thousand times or more - you'd never know from their response). Kind of unusual - if you want to, they will let you help a little bit on the boat - letting out sails etc. My son was *thrilled* to be given the duty of hoisting the gibb sail. The cruise is accompanied by suitable and inoffensive music - the night we rode it was toward the Jimmy Buffet side of things.... like I said - inoffensive. The evening we were on, the weather was quiet - too bad! Would have been nice to have had a slightly more exciting cruise - but not the charter boat's issue. (Does anyone know how to review Mother Nature on Yelp?) Before you go: - Call for reservation - they seem to regularly fill up their cruises. - Check the weather, and dress appropriately. It's always colder and windier on the water than you think it's going to be. - Leave everything you can on on shore - limited storage and you don't want to be messing with purses, camera bags and the like. - Budget $30 to $40 per person (2009 pricing) for the tour. - Bring extra cash for the bar service, if you want a beverage. - Non-marking shoes only, barefeet are fine. - No food allowed on board. - If you are prone to sea sickness, take your dramamine/gravol before you get on board. :-) - Children under a certain age (13?) must wear a life jacket - it's the law. My daugher was unhappy about this - oh well! - Sunset cruise is a bit more expensive than daytime cruise - about $6 a person, going from memory. - Remember your (compact) camera! You'll get some beautiful shots out there. Would I recommend: Yes. Would I return: Yes. Kid's loved it.

If there was an option for zero stars that is what I would rate this. I can't tell you how the…read morecruise was because we never went. We got to the boat and we noticed that the seats in the back were filling up. We told the guy that if we didn't have a seat than we will not pay. He said you are already checked in. Everyone under 50 was told they had to go the front of the boat. We said we did not feel safe. He said " too bad I already have your money." After we argued with he said he would give us our money back if we promise not to come back again.". Some people moved to the front so there were seats in the back. We said there are seats there now does he want us to stay or go. He said he wants us to go. He gave us our $90 ($45 each) back and we left. He was very rude and did not even try to accommodate us. I guess if we were over 50 we would have had better treatment.

Had a similar experience of others. Called and left a message and no return call. Booked it myself…read moreand every trip since then. With the ability to go on line and book travel you would think they would be more responsive. This was not like this when Carla was there.

Really appreciate the help, they are very competent. The pricing was excellent also. Same as using…read morean online carrier who claims to be cheaper. They were also able to help my wife and I get seating beside each other throughout all of our flights

We had a great time with Captains Paul and Kim and their umbrella cockatoo, Diesel. We couldn't…read morehave asked for better weather. Their boat is lovely and we enjoyed a perfect Saturday afternoon lounging on the deck!

We had a great time on our sunset cruise. Captain Kim & Captain Paul were absolutely wonderful…read more Highly recommend if you are visiting Grand Haven

From start to finish, this crew was absolutely fantastic to work with! They were so friendly during…read morethe booking process and showed us everything we needed to know about getting the boat on the water. The kids had a blast tubing and it was a major bonus that the dogs got to come along for the fun, too! The boat was huge and in pristine condition. When we returned with a kid with a broken wrist (through no fault of the boat company or anything like that) they were so compassionate. They helped us unload the boat, told us not to worry about anything and to go take care of our son. Wonderful company, can't recommend them enough! Thank you for a wonderful day on the water and your kindness afterwards! We will absolutely be back in the future. :)

We had a great experience renting here! From the first phone call 3 months ago with Caryn (with my…read moremany, many questions) through the detailed instructions when we arrived, it truly felt like borrowing a boat from a family member. Don't let negative reviews scare you off - I would highly, highly recommend renting a boat here!

Such a great trip. It's super fun and chill. Nice 2 hour trip looking at all the boats and…read morewildlife. Listening to music and having fun drinking, eating snacks, and hanging with friends. The staff was friendly, helpful, and made it a great time.

Grand Haven Cycleboat is an absolute BLAST. You BYOB, Ice, and food. Docked where Chinook pier used…read moreto be, you leave and ride up the river towards spring lake. The boat can be shaded or full sun. We went for a bachelorette party and had a BLAST.

No-frills but fun little putt-putt course. Very family friendly, and right on the waterfront. It's…read morea good way to spend an hour on a nice day for very little money. Many of the holes are more challenging than they look, and you can walk to Dairy Creme afterwards. My four-year-old son had a blast.

I have always had a great time using any of the boats and captains out of Chinook Pier, in Grand…read moreHaven. They do a great job of finding the fish, and a great job cleaning your catch for you.