We joined the sunset sailing cruise, which starts at 7p, and comes back into dock around 9p (maybe…read morea bit later). Captain and First Mate were great - very helpful. Captain runs a tight ship - very observant of all rules, keeps boat very clean. Both were willing to answer any question about the boat (even though they've probably answered every single one a thousand times or more - you'd never know from their response). Kind of unusual - if you want to, they will let you help a little bit on the boat - letting out sails etc. My son was *thrilled* to be given the duty of hoisting the gibb sail. The cruise is accompanied by suitable and inoffensive music - the night we rode it was toward the Jimmy Buffet side of things.... like I said - inoffensive. The evening we were on, the weather was quiet - too bad! Would have been nice to have had a slightly more exciting cruise - but not the charter boat's issue. (Does anyone know how to review Mother Nature on Yelp?) Before you go: - Call for reservation - they seem to regularly fill up their cruises. - Check the weather, and dress appropriately. It's always colder and windier on the water than you think it's going to be. - Leave everything you can on on shore - limited storage and you don't want to be messing with purses, camera bags and the like. - Budget $30 to $40 per person (2009 pricing) for the tour. - Bring extra cash for the bar service, if you want a beverage. - Non-marking shoes only, barefeet are fine. - No food allowed on board. - If you are prone to sea sickness, take your dramamine/gravol before you get on board. :-) - Children under a certain age (13?) must wear a life jacket - it's the law. My daugher was unhappy about this - oh well! - Sunset cruise is a bit more expensive than daytime cruise - about $6 a person, going from memory. - Remember your (compact) camera! You'll get some beautiful shots out there. Would I recommend: Yes. Would I return: Yes. Kid's loved it.

If there was an option for zero stars that is what I would rate this. I can't tell you how the…read morecruise was because we never went. We got to the boat and we noticed that the seats in the back were filling up. We told the guy that if we didn't have a seat than we will not pay. He said you are already checked in. Everyone under 50 was told they had to go the front of the boat. We said we did not feel safe. He said " too bad I already have your money." After we argued with he said he would give us our money back if we promise not to come back again.". Some people moved to the front so there were seats in the back. We said there are seats there now does he want us to stay or go. He said he wants us to go. He gave us our $90 ($45 each) back and we left. He was very rude and did not even try to accommodate us. I guess if we were over 50 we would have had better treatment.

So much fun! If you visit Grand Haven you have to check this out! Captain Lance is a great captain,…read morewith years and years of boating experience. He's very funny, and his personality makes for an even better time! He goes to the bodies of water based on your suggestion. Rides are 2 hours, and are for adults and children. No pets! Four of us fit comfortably! If you're looking for a little fun on the water, call up Capt Lance, and take a ride on the Celtic Sol!

From the owner: Lake Michigan Scenic Tours, Boat Charters, Pleasure Cruises & Excursions.read more

From start to finish, this crew was absolutely fantastic to work with! They were so friendly during…read morethe booking process and showed us everything we needed to know about getting the boat on the water. The kids had a blast tubing and it was a major bonus that the dogs got to come along for the fun, too! The boat was huge and in pristine condition. When we returned with a kid with a broken wrist (through no fault of the boat company or anything like that) they were so compassionate. They helped us unload the boat, told us not to worry about anything and to go take care of our son. Wonderful company, can't recommend them enough! Thank you for a wonderful day on the water and your kindness afterwards! We will absolutely be back in the future. :)

We had a great experience renting here! From the first phone call 3 months ago with Caryn (with my…read moremany, many questions) through the detailed instructions when we arrived, it truly felt like borrowing a boat from a family member. Don't let negative reviews scare you off - I would highly, highly recommend renting a boat here!

We had a great time with Captains Paul and Kim and their umbrella cockatoo, Diesel. We couldn't…read morehave asked for better weather. Their boat is lovely and we enjoyed a perfect Saturday afternoon lounging on the deck!

We had a great time on our sunset cruise. Captain Kim & Captain Paul were absolutely wonderful…read more Highly recommend if you are visiting Grand Haven

We recently ended our membership with this boat club after a series of concerning experiences…read more After years of having a positive experience, things went south this summer. On one outing where we had our grandson, we were sent out on the lake with an empty gas tank--a serious safety oversight. When we used the radio to let the dock know the gas panel was flashing an "empty" warning, we were told "half of the boats do not show the correct gas level." We had to cut our two hour reservation in half. On another outing with our two grandkids and were not shown where life vests were stored on a boat we had never used before, which left us feeling unprepared and vulnerable. The radio they had given us didn't work, so we had to boat back to the dock which cut our two hour reservation in half...again. When we brought these issues to the general manager's attention, we were met with dismissiveness rather than accountability. For a service that costs over $250/month and is only usable for a few short months in Michigan, we expected far better communication, safety protocols, and customer care. We love being on the water, but safety and integrity matter. We hope the club takes these concerns seriously and improves its onboarding and oversight practices for future members.

we love Freedom Boat Club! we live in Florida and are reciprocal members and have traveled using…read moreclubs in many states. it allows us the freedom to have the benefits of a boat without all of the costs associated with ownership. thank you FBC for many adventures!

Such a great trip. It's super fun and chill. Nice 2 hour trip looking at all the boats and…read morewildlife. Listening to music and having fun drinking, eating snacks, and hanging with friends. The staff was friendly, helpful, and made it a great time.

Grand Haven Cycleboat is an absolute BLAST. You BYOB, Ice, and food. Docked where Chinook pier used…read moreto be, you leave and ride up the river towards spring lake. The boat can be shaded or full sun. We went for a bachelorette party and had a BLAST.

No-frills but fun little putt-putt course. Very family friendly, and right on the waterfront. It's…read morea good way to spend an hour on a nice day for very little money. Many of the holes are more challenging than they look, and you can walk to Dairy Creme afterwards. My four-year-old son had a blast.

I have always had a great time using any of the boats and captains out of Chinook Pier, in Grand…read moreHaven. They do a great job of finding the fish, and a great job cleaning your catch for you.

This is the second time I've been kayaking at this location and really like it. The kayaks are…read moreclean and maintained, the staff are so kind and helpful; and the route is peaceful and enjoyable. I will def come back when in the area. Thank you for staying in business!

After debate, we chose stand up paddle baording on Spring Lake instead of off Lake Michigan's shore…read moreand are so glad we did. Lake Michigan is cold and looked windy. We wanted something more relaxing with more to look at than just water and a lake shore. Lakeshore Kayak Rental gave us exactly what we wanted. The water was warm, to our surprise, and the trip was so tranquil and calm, with all kinds of close up wildlife. We saw turtles within minutes of being out, there were bullfrogs, otters, blue herons, swans (with babies!) geese, ducks, and at times, you could see fish in the water. The price was great at $45 for 3 hours, the staff was friendly and very helpful in advising us where the good places to go were and gave us accurate times on how long it would take us--we were able to stick to the plan on timing while having plenty of time to stop and watch the wildlife and relax. Spring Lake paddle boarding was the highlight of our trip and is on the top of our list for next tine we come back!

Questionable accounting practices. Poor service…read more Over charge and under deliver. Service or repairs not done right the first time. Will bill you twice For it. Poor communication Between departments. Run down amenities in disrepair . No club house. Noisy location Poor client relationships.

They are very quick to get your boat in and out of the water. The staff that we dealt with were…read morevery friendly. The bathrooms were clean. The pool was nice, but verrrrry busy.

My husband and I bought a brand new boat from Skipper Bud's from the Grand Rapids Boat Show and…read morethat is the most positive thing I can say about our experience with this company. They clearly do not appreciate boat sales because if they did, they would not go countless days over many months with no return phone calls or return e-mails. The cherry on top of our rotten Skipper Bud's sundae was the actual boat pick-up. We were told we would have our boat by Memorial Day and it took 2-days of multiple phone calls, e-mails and text messages for days leading up to the Holiday for anyone to get back with us. We were FINALLY scheduled to pick-up our boat, arrived to pick it up at the location we were told to go to only to find the dealership closed due to flooding (that they had been experiencing for months). We had to make MORE phone calls in their wet parking lot with now soaked shoes when thankfully and shockingly, someone actually answered the phone and informed us that we were supposed to pick up our boat at another location in Spring Lake. Just more proof of the horrendous communication we have experienced. We asked for an address, they could not give it to us, told us to search a company name and just go there. After an on-line mapping issue, we arrived only to experience a walk through on our boat to find snaps missing, a chunk missing out of a decal, and numerous flaws on the exterior of the boat requiring a lot sanding. Some of the work was so substantial it could not be completed as we waited. So as we were being sent along, we were told we would have to bring the boat back on another future date for exterior repairs when we discovered that the trailer wiring was cut so we needed MORE repairs before we could leave. It is so great - we now own a boat that has to be brought back to be fixed and the trailer electrical system is now far from pristine. It makes me feel so happy that we paid the long dollar for a brand new boat. Thanks Skipper Bud's for having our boat since February and not having it ready and ruining our trailer wiring - we really appreciate it. And thanks for never, ever apologizing for your numerous improprieties and issues that we experienced picking up our boat. Your customer service is 100% horrendous. To say our experience has been maddening would be an understatement. We understand unforeseen issues happen but we also expect to be kept informed of issues and change of plans and we NEVER expect to be lied to or ignored. We have felt this entire time that they could care less about selling a brand new boat and now that we have picked it up, I know that is fact. It is the only explanation for treating new customers way. If you are in the boat purchasing market and value communication and being valued as a customer, you may want to consider purchasing from another dealership. I wish we had not given our business to this company.

Erin L you have echoed my exact several weeks. Nearly criminal behavior has they have possession…read moreof our boat. We bought in 2019 at the boat show- excellent experience. Since then service has been appallingly bad. We had some repairs to ge made under warranty, I'm sure those haven't been done. I ordered detailing and canvas cleaning IN THE FALL and that hasn't been done. We were supposed to have boat last week, and now they aren't sure when we will get it. Seriously, I'm in utter disbelief.