Had a fantastic experience with Olympus! We had three straight days of diving with them and have no…read morecomplaints! Our entire crew on the Midnight Express (Captain Jerry, Dylan, & Zach) provided extensive briefing and clearly took safety and customer experience seriously, while still keeping things lighthearted and fun. They were accommodating, helpful, and made the entire time feel easy and stress-free. While we had our own gear many divers rented and the rental gear was in great condition with everything being very well organized. The boat was also excellent--clean, comfortable, and, best of all, had plenty of room to set up your gear without feeling like you were falling all over each. They had plenty of drinking water on board and water for cleaning your mask. The best touch was the freeze pops that they handed out at the conclusion of your dive day! The dives we did were great! Fun exploring the wrecks and lots of aquatic life to enjoy! Overall, a very well-run operation with a great crew, quality equipment, and a comfortable boat. I'd absolutely dive with them again and would recommend them to anyone looking for a professional, accommodating, and enjoyable dive experience. We will be back soon!

This absolutely the best dive center in Eastern North Carolina! The staff are so professional,…read moreknowledgeable and courteous. I began diving with them in May 2025 and each and every visit to the pro shop is awesome. There is no better captain, boat or crew around. Every dive is an amazing adventure and makes you yearn for the next dive! Enthusiastically recommended for anyone wanting to dive regardless of experience!

Amy was a great teacher. First time we kayaked and we had no issues. We were all a bit nervous…read morebut we ended up having a great time. We did the 2 hour trip and kept watching the clock...next time we will do the 4 hour.

If I could give zero stars, I would. This company refuses to refund a customer's money if they…read morecancel within 24 hours of the scheduled activity, even if thunderstorms are forecasted! What is a person who lives three hours away supposed to do, drive all the way out there and then find out that the trip is cancelled and we wasted our whole day?! They offered us a gift card, but I don't want to do business with a company that has such unfair policies. Good job, Paddle NC. Way to be thieves.

Randal and Crysta were amazing! So nice and helpful. I would recommend this outfit anytime!! In…read morefact, I want to work with them!! Lol Doreen B.

Short Version: There's a strong trend in the reviews for this vendor. Many people get their boats…read moreand have a good time. But Crystal coast Boat Charters has a problem with communication, and if anything at all goes wrong, you'll find yourself wondering what just happened and be left without a boat. We booked a boat for rental on Friday, May 28, for our family coming in to town for Memorial Day weekend. We had a couple calls with Krista over the next couple weeks, up until two days before the rental. During that call she told me the person who was bringing the boat (I think she said her husband, but not sure if I remember that right) had a broken phone, but that she promised to get me "some phone number so you could reach him." Not exactly confidence inspiring, but stuff happens, so I rolled with it. I went back to other reviews after the crash and burn and found this broken phone thing was a common issue that they still haven't fixed. The day of the rental came and I finally received a phone call about an hour before our rental time. The gentleman who called me was bewildering at best. Instead of clearly telling me what was broken and whether it could be fixed soon, I got a bizarre set of contradictions ranging from, "I have a guy in Swansboro hooking me up" (With what? A new boat? A part?), to "I'm trying to just delay an hour" and then ending with, "I'm shootin for the stars, man, I just dunno. I'm a nice guy, though, I'm an owner operator." It was difficult to get further details out of him. As we got closer to delivery time, I texted. No response. Then I called at the time he was supposed to deliver the boat. "Sorry man, I'm not 1000% sure it's going to happen today." I said "ok, if it isn't, then do you know anyone else that rents boats?" Instead of responding to the question, he said "Gimme a few minutes man, I'll call you back." When he called me back, he said, "We got it and we'll be at X launch point in 30 minutes." When I told him, "We ordered it for Y launch point," he replied, "Well that's news to me!" But we expected to meet him there in 30 minutes. 30 minutes later, I received a vague text message, "The hub is done sorry I will call you." I tried calling him and he stopped picking up the phone. Not knowing exactly what that text message meant, I texted Krista indicating what a stunning failure this had been and received a text full of excuses. Mechanical issues are out of people's hands. I get that. But communication is fully in the business's hands. Bottom line: this company is a slap dash operation who won't take responsibility for their failures, and will just stop talking to you when everything founders.

I have to admit that I was 1,000% completely wrong about the folks that trusty sale and paddle. I…read moreshould have taken more time and actually spoken with them to work with them about correcting issues before blasting out. After meeting and speaking with them this morning and working with them to resolve the issues, I will say that I was way out of line. They are both incredibly easy to work with and had to buy it just taken the time to speak and work with them in the first place everything would have been great. I adjust my review to five stars and hope that they will accept my apology and know that I am truly sorry. These folks are really truly great to work with and I highly recommend. And on the side note never respond to issues out of frustration and anger so you don't make yourself look like an ass like I have..

Great experience. Captain Mark held a wonderful ceremony for my mother. He was thoughtful and…read morerespectful. We greatly appreciated his efforts and would highly recommend H2O.

I've had the pleasure to book an excursion with Captain Mark yesterday. I was pleasantly surprised…read morehe met us in the free parking lot! I felt totally safe and prepared for the trip ahead, being given a thorough safety briefing. He was able to answer my multiple questions during the entire trip, concerning the history of the horses and people who lived on this beautiful barrier island. His expertise in maneuvering the boat around the wakes let to an extremely comfortable ride. We had a fun and will definitely be back next year.

We went with this company back in July. The mates on the boat were SO RUDE and inconsiderate. They…read moreb*tched about their jobs the whole time and were very short with us when we asked questions about going up in the air. I'm sorry you hate your job, but when you're paying $65/pp, I expect friendly crew members. Also, the ride in the air was less than ten minutes per person. VERY DISAPPOINTED. Try going to the parasailing company in Beaufort...maybe there is a better experience waiting there!

My best friend and I had a WONDERFUL time parasailing with Dragonfly. Neither of us had ever been,…read moreand all of the employees were all very helpful and professional. They answered all of our questions thoroughly and even before the boat left the dock, we knew were going to have an incredible time. The flight was so peaceful and beautiful. I recommend you bring your camera! We have some awesome photos from our flight.

Captain Cody and mate Allen were great. They put us in the meet early and often. This was a fall…read moreback near shore trip as our plan A offshore trip fell through due to weather. This Plan B was a solid showing. The mate earned every dollar. We had 4 on several times. Would highly recommend Reel Time.

Best money ever spent! Seriously…read more Every two years we have a family reunion in Emerald Isle and we all travel from across the nation. This year we used Beach Breeze, and instead of feeling like we had to purchase and then haul shade and chairs every single day, they did it for us. What a delight it was to get a text message every morning (consistently earlier than promised) with the location of our EZ-up and chairs, walk right out to the beach, and just be able to enjoy the day, and then just leave it all behind when it was time to go up for dinner. I highly, highly recommend. We will absolutely be using them in the future, and have recommended them to the rest of our family.