Outstanding boat tour. Mark was a great captain, fishing, swimming, found dolphins, and shared…read moreinteresting insights about the area. a great birthday present for our grandson.

The worst place you could possibly choose on a "vacation". Today we were taken out with insane…read morewinds, rip currents, and a "tour guide" that was too pre-occupied with his Instagram and Snapchat than the group. I was about 30 minutes behind the group by myself nearly the entire time. It was the most challenging trip any of us (11 of us) have ever been on. The entire trip was a struggle and most of us suffered. We wholeheartedly believe we shouldn't have been taken out that day and I think the company was more concerned with making money than our safety. At one point my mother in law couldn't go any further and the "guide", tanner, was so far ahead that he had no clue anyone was behind and struggling. She was exhausted, worried that she'd have a heart stroke, and unable to move forward. One of us had to paddle up to let this incompetent "guide" to help her. He didn't have a tow rope, in fact, I'm not even sure what the point of him being there was. For half of the trip the current and winds were so strong that we were paddling and still moving backwards. It was irresponsible for them to allow us to go out. When Tanner was confronted by the group he quite literally said "but I checked the internet and it said the winds were 10mph". This company DOES NOT test the water before taking a massive group of beginners. At the very least he should have found a route that wasn't AGAINST the wind and current the entire time. If I could give them 0 stars I absolutely would. Unbelievable. Go to the place across the street instead.

Amazing kayaking experience!! We rented a double kayak for 4 hours and it was $50. It was the…read moreperfect amount of time to navigate the estuaries and make our way to shark teeth island where we took our time looking for shark teeth. The weather was perfect and we saw tons of wildlife - birds, crabs, hermit crabs, stringrays, fish, and heard that there were dolphins around (unfortunately didn't get to see any). They provided life jackets and had waterproof bags that you can rent to put your belongings in. Overall an enjoyable experience, would definitely recommend!

My aunt who lives at the beach booked a family kayaking trip to find shark teeth. I have kayaked…read morebefore but I had never found shark teeth prior to this excursion. This 2 hour trip was the perfect amount of time in the sun, we all got just a little bit of color and found a lot of shark teeth! There was 5 of us and we were all able to find some. The short kayaking trip is 1/4 of a mile and does not take that long at all. You have to pass over one main area but it is not too hard to spot the boats. Definitely do not go on a windy day. The wind and current will be pulling you and it will be an arm workout you never expected. We had pretty good weather; sunny, light wind; nothing crazy ! It was a nice day. Definitely would do again. You must make a reservation!!! Go on website or call!!!!

Great customer service! Personalized tour based on our interests! Guide was very informative and…read morecared about our safety!

From the owner: Jet-Ski Tours, Boat Rental, Boat Cruises, Paddle Rentalsread more

Great location on the island. Nice staff and easy in and out. Kids loved the Jetski's. Jetski's all…read morein good condition. Prices are a little steep but they have to make a living.

We rented jet skis for our young adult children last week. They were very easy to work with and…read moreschedule. Everyone was friendly and helpful. They have a place where you can watch your family members on the jet skis. The area where they can ride is well marked and I was impressed with the safety demonstration.

Trusty Sail and Paddle has provided me with the most personable service I have ever experienced…read more The owners are extremely knowledgeable of their products, and strive to fit them to the needs of their customers. I have purchased two kayaks and two racks as well as accessories from Trusty Sail and Paddle, and could not be happier with my selections. I have also become involved with Trusty's Seniors on the Sound program through its waterfront pedal kayak rental site, and enjoy the fun and fellowship with other senior kayakers along the Morehead City, NC waterfront thanks to the community minded efforts of Trusty Sail and Paddle.

Had our two kayaks upgraded and they were great! Will be going back and purchasing a tandem kayak…read morethis spring.

The landscape was beautiful and the trails were clearly marked. I was there by myself and felt very…read moresafe. If you're ever looking for a nice quiet place to go for a nature hike, this is your spot.

This lovey trail is part of Croatan National Forest. It's free, and there's a small parking lot…read morewith a restroom at the trailhead. I visited on a warm weekday afternoon between Christmas and New Years and saw only a few other folks out on the trail. There's a big loop that's about 1.5 miles, or you could do a shorter loop. The trail is mostly shaded and quite flat, making it an easy stroll and accessible for kids (including strollers) and people who need low intensity hikes; there are many benches along the way. Many parts are wooden bridges out over the marshland; at the right time of day you can see fiddler crabs in the water. (If it's recently rained, don't go at high tide; parts of the trail may be wet or muddy!) You'll find a really nice variety of trees and micro climates- the grasses and small trees in the marsh land are quite different from the hardwood forests and pines just a few feet further inland. This trail would be especially lovely at sunrise or sunset. Definitely worth a visit if you're in the Emerald Isle/Swansboro area!

Randal and Crysta were amazing! So nice and helpful. I would recommend this outfit anytime!! In…read morefact, I want to work with them!! Lol Doreen B.

Short Version: There's a strong trend in the reviews for this vendor. Many people get their boats…read moreand have a good time. But Crystal coast Boat Charters has a problem with communication, and if anything at all goes wrong, you'll find yourself wondering what just happened and be left without a boat. We booked a boat for rental on Friday, May 28, for our family coming in to town for Memorial Day weekend. We had a couple calls with Krista over the next couple weeks, up until two days before the rental. During that call she told me the person who was bringing the boat (I think she said her husband, but not sure if I remember that right) had a broken phone, but that she promised to get me "some phone number so you could reach him." Not exactly confidence inspiring, but stuff happens, so I rolled with it. I went back to other reviews after the crash and burn and found this broken phone thing was a common issue that they still haven't fixed. The day of the rental came and I finally received a phone call about an hour before our rental time. The gentleman who called me was bewildering at best. Instead of clearly telling me what was broken and whether it could be fixed soon, I got a bizarre set of contradictions ranging from, "I have a guy in Swansboro hooking me up" (With what? A new boat? A part?), to "I'm trying to just delay an hour" and then ending with, "I'm shootin for the stars, man, I just dunno. I'm a nice guy, though, I'm an owner operator." It was difficult to get further details out of him. As we got closer to delivery time, I texted. No response. Then I called at the time he was supposed to deliver the boat. "Sorry man, I'm not 1000% sure it's going to happen today." I said "ok, if it isn't, then do you know anyone else that rents boats?" Instead of responding to the question, he said "Gimme a few minutes man, I'll call you back." When he called me back, he said, "We got it and we'll be at X launch point in 30 minutes." When I told him, "We ordered it for Y launch point," he replied, "Well that's news to me!" But we expected to meet him there in 30 minutes. 30 minutes later, I received a vague text message, "The hub is done sorry I will call you." I tried calling him and he stopped picking up the phone. Not knowing exactly what that text message meant, I texted Krista indicating what a stunning failure this had been and received a text full of excuses. Mechanical issues are out of people's hands. I get that. But communication is fully in the business's hands. Bottom line: this company is a slap dash operation who won't take responsibility for their failures, and will just stop talking to you when everything founders.