Doctor is very good but Arrowhead office staff and nurse don't seem to care…read more First round the nurse disposed my urine sample instead of sending it to the lab, "because there was no blood in the urine". Had to come next day to submit another one. Meanwhile, there was no way to get a response from the doctor till I actually came to the appointment. Few days after I spoke to the doctor I decided to do at-home pH test that showed I needed specific antibiotic. Took a full day of calling the office and texting the nurse. Was about to go to ER since my symptoms worsened when got a call from the nurse saying she sent prescription in for me. Got 90 antibiotic pills from pharmacy with no indication of how long to take them for - obviously, very possible mistake. Texted the nurse - no response, called office - took efforts to convince them that something may be wrong and I need to double-check with the doctor. Called another line and at last found out that it's only 7 and not 30 days I should take antibiotic for. Very frustrated! UPD: right after I posted this review, got a text response from the nurse, picture attached

Dr Shareef is the most caring and compassionate doctor. I've been seeing her for over 7 yrs and…read morenever had a bad experience. Her staff is very responsive and professional as well. I have received the best care through the years. God bless you Dr Shareef

Made an appt 2nd week of Aug. for an appt 2 weeks later. Was told that I should arrive 15 min early…read moreto fill out paperwork. Arrived early, filled out papers, paid full copay. Asked if Dr was running late and was informed I was to be seen by nurse practitioner. 20 min later I asked about rescheduling with a Dr and was told Oct 1st. I asked for a refund and left. 1. I shouldn't have to interrogate staff when I ask to make an appt w/ a Dr. 2. 20+ min late, no explanation or apology. 3. Buyer beware.

this is a wonderful Medical Office in our small town up in the mountains - good experience…read moresoooooooooooooooooo farrrrrrrrrrrrrr ;)

Dr. Loftus is the best doctor I have ever had. He is kind, compassionate, patient with a very good…read morebedside manner even in the most stressful situations. He went to great lengths above and beyond the call of duty to research and solve a problem I was having that several other doctors were unwilling to take the time to help me. In short Dr. Loftus truly saved my life. I would highly recommend him to anyone.

This doctor took a sign up fee then sent a letter of dismissal having seen me 2 times in May of…read more2012 and not accomplishing anything. He kept the $500 sign up fee. He is not knowledgeable and yet demonstrated an overblown ego mixed with some other traits that I'll re frame from getting into detail other than to say his exam wasn't appropriate when he groped my testicles repeatedly. I believe it wasn't worth the $500 needless to say ...

Love this Dr . she listens and cares. Will always recommend…read moreher for a dr in Barstow Ca.

I liked this doctor. I LOVED her nurse. Unfortunately, my insurance wouldn't let me continue…read morethere so I had to find a new doctor.

It's taken me quite a while to finish writing this review because I have so many good things to say…read moreabout Dr. Vasquez and the entire staff here at Optima Health. I've been struggling to find words good enough to describe the amazing people here. I recommend them at every opportunity! I just had no idea what it meant to receive high quality care from a physician until I started coming here last year. What a refreshing change from the status quo From the first visit when I met Dr. Vasquez, I knew right away I hit the lottery of healthcare. He spoke to me in a way that made me feel heard and cared for PERSONALLY by him. It's hard to explain, but this man makes everyone feel special; it's not just me who feels this way. The staff also speaks very highly of him, and they knew exactly what I was talking about when I shared my experience with them. Speaking of staff; a special shoutout to Samantha, Kaylee, and Julia. Not to say that everyone else here isn't amazing as well, but these 3 individuals shine extra bright. Whether it's by phone, or when I come to the office for an appointment, my experience with them has always left me wanting to tell more people about this office. Well worth the drive, even if you don't live near Crestline (I drive 50 minutes to get here). It's so beautiful in Crestline and there's much to do if you can spare some extra time to go exploring before or after your appointment!

Administrative staff at the Crestline dump are unprofessional and rude. I liked the doctor I was…read moreseeing but her availability was nearly nonexistent. They obviously lack compassion and respect for their patients because when I wrote an email expressing my concerns about unprofessional conduct, they dismissed me and left me in a position waiting for open enrollment at Kaiser. They know this because it was stated in my email. So, they are unethical as well as unprofessional. Administrative staff eventually call to discuss test results. They obviously have no clue what they're talking about and you are left to google your own results. The whole place feels antiquated and yucky. I should be thankful for their push out the door. I just feel an obligation to warn others before they even get to the door.

Dr. Li assisted me during COVID. I had a terrible reaction from the 2nd vaccination to the point…read moreI needed a Dr. excuse. Dr. Li is kind, she truly listens and so understanding. I'm very happy care. I believe you would be too.

I am very saddened all these years I have been going to Dr. Li she is an exceptional doctor she…read morecares for her patience and listens to her patience. She is an excellent doctor. She was our family Dr. but unfortunately Office doesn't accept my insurance anymore and I am very sad. I don't think I will find a doctor like her. I wish her the best

Dr. Selva has been my doctor for 30 years. Even though I now live next to UCLA medical center which…read moreis 1.5 hours away, I'll still drive to Lancaster to visit Dr. Selva. My parents are long-time patients as well.

Dr Walter Maier has been my primary care physician for several years. I like having a Dr nearby…read morethat always works me in when something comes up. From lab work that I need to get done regularly to the friendly office staff. Sue in referrals is the best, and usually has everything taken care of within minutes, not days. Austin the office manager is professional, friendly and easy to work with. Dr Maier listens to my concerns and works with me to achieve the goals I set each year. From Diet and exercise, to preventive maintenance. Recently found out he was an ER doctor for many years, which is nice to know in case I ever do have an emergency. I'm grateful to have Dr Maier and his staff, plan to stay as long as his practice is open. Lastly, even prescriptions are easy to refill, either by mail or in person at a local pharmacy. No complaints in all the years I've been a patient. He has a large patient base, but if you call and ask to be worked in if anyone cancels, you can usually be seen latwr that day by phone/video or within the week. Beats driving dth and MCH is a fantastic local hospital. Sincerely, Mike Wyatt

He Spends as little time as possible with you..... But will…read moreCharge you every Dollar he can! My biggest Shock was at the first of the year , (2024) When I walked into the office and one of his staff approached me and told me I had a balance due of $255! I immediately said What!? This is literally my first appointment of the year! His Accountant girl in the back said Oh, yes , that's your medicare deductible! ‍ In my entire life of being on Medicare never ever have I heard of this scam before! That day he ordered some labs, and a mammogram. And of course his office called me to come in so he could go over the mammogram, , and when I did , he literally sat down and said " well.... I guess, I'm supposed to go over this mammogram with you...." ‍‍‍ seriously! That took all of 3 minutes! The Best part is .. the Labs he ordered apparently Medicare didn't want to pay for.. I didn't find out until 1 year later! (1/11/2025) I'm appealing the $383 to Medicare, So I asked Dr Maiers if he could write a Letter Supporting his decision to order the Labs 1 year ago, He actually had the nerve to CHARGE ME $40!!! To write the Letter! As Well As say And I can't Guarantee This Will help.. His Front Office Staff are Extremely Nice , but this is a small mountain Community, and It's Not Fair to Treat Ppl Like This.... Especially Seniors..