I feel the same pain as the person who wrote another 1-star review before…read more We did not hire this company, COIT/E construction company did for the air mold testing. Darlene who works for this company (she represents herself as a money collector) told me on the phone to shut up about 20 times, then she even slipped and said she does not give a F@%$ and she is sending the bill to the collectors. I tried to explain to her that I have email from the insurance that they paid this bill. You might wonder why they did not get it? Well, today's investigation showed that this business has a wrong physical address posted to their Tax ID so the check went to the wrong address. The owner was not surprised about how his employee talked to me, he called her " being effective " in getting his money. Moreover, he was aware of incorrect address. I would highly recommend avoiding to work with this company. Unless you like to be yelled and threatened. There was no reason for her to treat me like a criminal. I am a teacher, I am a professional and I pay all my bills on time!

Here is another bad review based on the extremely rude person that calls regarding payment…read morecollections.! I never received the invoice because Allstate was handling my claim at the time, but she refused to send me the invoice again so that I can actually pay it. Based on reading all of these reviews, she should not be allowed to contact the clients of this company and she should learn how to mail an invoice to a customer before calling and harassing people, threatening with collections. A little kindness and some actual effort in doing her job would go a long way.

I'm always met with friendly and knowledgeable service…read more Jordan and his staff are worth every cent.

This is for the one in Arizona as they have branches all over. I wish we would have gone with the…read morecertified inspector. I showed Johnathon the bathroom where the toilet leak was. I woke up today feeling awful. I asked him if the toilet leak could be causing that. He said "I dunno, it looks nasty."' I showed him the vanity. He didn't even get down and actually look IN it. He just peeked inside from afar. Then i showed him another room and said that it's musty smelling and said I think mold spores are coming in from the atrium. he said mold spores can't come in through an arcadia door. That's when I knew for sure he had NO idea what he's talking about. I called someone else when he left, and right over the phone she said "of course the back up from the toilet could be making you feel sick. There's bacteria and maybe mold in there.' Ahhh. So much more pro sounding than 'that's nasty.' He also didn't have the thermal imaging camera OR the moisture meter they said they use. What a big rip-off. Luckily i sent him away soon enough that we didn't pay with money but leaving two elderly women like this now for another week is nasty.

Working with this team was amazing Calling scheduling…read moretexting All of the communication was a dream They were professional and knowledgeable With all the uncertainty of buying a house we felt like they were trustworthy Thank you!!!

When buying our home in Tahoe, our realtor recommended we get a radon inspection performed, since…read moreit can often be an issue around these parts. Turns out our levels were 85! For reference, the WHO recommends mitigation for anything over 2.7, and the EPA recommends mitigation for anything over 4. Said differently: we had levels over 30x what the WHO considers to be risky. Pretty sure if we lived in the house with the levels at 85, our risk for developing lung cancer would be higher than a smoker who went through a carton per day. Prior to this event, we'd never even heard of radon or the risk it can pose. We seriously considered not buying the home at all - the risks being what they are. However, after speaking with Cameron, he talked us through how the mitigation would work, and provided a written guarantee that he'd get the home under the WHO recommended levels (2.7). For those curious, the mitigation is effectively to put a thick layer of plastic under the entire home that traps the radon (preventing it from rising into the home), and then a fan that pulls that air out and blows it away from the home. With Cameron's reassurance and education, we felt comfortable proceeding with the purchase, and are glad we did. As of this writing, the radon in the home is .9 (yes, that's a decimal place in front of the 9... as in, less than 1). Again, we started at 85... the radon here now is less than our prior home's levels (after learning about radon, we purchased a detector to learn what our old home levels were, and they'd range anywhere from 1.3-3ish). Granted, the levels do fluctuate - some days it'll be up to 1.7, depending on barometric pressure (lower ambient pressure pulls more gasses up from the ground) and other factors. We couldn't be happier with the results, and are glad to have had Cameron's patience and willingness to help educate and guide us through the process. Furthermore, he was able to perform the work on an expedited timeline, and also did some additional work under the house (replacing our furnace flue) that needed to get done while in the crawlspace at an extremely reasonable rate. Again, could not be happier with the experience, and really appreciate everything Cameron and his team have done along this stressful journey. I'd 100% recommend them in an instant to anyone needing any work done in relation to radon.

I feel the same pain as the person who wrote another 1-star review before…read more We did not hire this company, COIT/E construction company did for the air mold testing. Darlene who works for this company (she represents herself as a money collector) told me on the phone to shut up about 20 times, then she even slipped and said she does not give a F@%$ and she is sending the bill to the collectors. I tried to explain to her that I have email from the insurance that they paid this bill. You might wonder why they did not get it? Well, today's investigation showed that this business has a wrong physical address posted to their Tax ID so the check went to the wrong address. The owner was not surprised about how his employee talked to me, he called her " being effective " in getting his money. Moreover, he was aware of incorrect address. I would highly recommend avoiding to work with this company. Unless you like to be yelled and threatened. There was no reason for her to treat me like a criminal. I am a teacher, I am a professional and I pay all my bills on time!

AVOID this company!…read more They failed to invoice us for their services for 2 years (service was performed in 2009 and not invoiced until 2011). Once they finally did send an invoice it was delivered via nastygram with a threat of collections. Who treats people like that? Poor service is an understatement; these folks do not deserve to be in business.

Kent was excellent! My house is relatively small and he was here for several hours and I could…read moretell he was being incredibly thorough, which is exactly what I wanted in an inspector. After he was done, he took the time to chat with me to discuss what he found, propose solutions, and answer any questions I had. He was very clear in how he described things and would show pictures of what he found and pictures of what it should look like. He clearly takes pride in his work and has years of experience. A couple days later, I received his official written report and I was pleasantly surprised at how long and detailed it was. If you need an inspection, this is the guy to hire! Also, his wife, Lori, handles scheduling/admin duties and she was also very pleasant to work with.

Last year we moved into a new Toll Brothers home. As the homes warranty was coming up to expire I…read morewanted an additional set of eyes on our home to make sure we were set. I found Kent on Yelp and gave him a shout. Made an appointment and boom, the inspection began. Kent was at our home almost 5 hours. I was extremely impressed with his knowledge of construction and building code. Needless to say our home is looking pretty good. Kent did find a few items I need to have Toll Brothers fix. A cracked roof tile, an unmarked fire door entering the home from the garage, and a landscaping drainage issue. If you are looking for peace of mind with the investment regarding your home, I highly recommend Kent come take a look. With decades of experience Kent's sharp eye will bring light to the unknown in your home.