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    Wilson Ford Inc

    1.0 (2 reviews)
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    9 years ago

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    Kyle H.

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    Urse Dodge Chrysler Jeep Ram - Use this link to start
https://www.ursedodgechryslerjeep.com/custom-order/chrysler-dodge-jeep-ram-wv.htm

    Urse Dodge Chrysler Jeep Ram

    (12 reviews)

    I will never buy or return to this dealership. The purchase experience was satisfactory at best…read more Then after two months we had a check engine light come on. We scheduled it for service and was treated like a criminal. Never in my lifetime of buying a vehicle have I ever experienced such disrespect. We telephoned the owner and never got a response. Do yourself a favor and avoid this dealership. Customer satisfaction is definitely not job one for this business.

    Wish I could leave no stars!!! Listen to this!!…read moreOn the 20th of January I bought an "as is" car from Urse Honda in Whitehall, knowing the conditions of the contract I make sure to ask all the questions about things they find wrong on the car. I was informed by an employee that the cars check engine light was on, but when going over paperwork Urse never mentioned the light. So I ask and they then proceeded to say oh it's for nothing serious, I don't take that as an answer and I ask specifically what it is on for, they said tire pressure sensors (which isn't something the check engine light comes on for) and oxygen sensors. They tell me I may need new sparks plugs and near brakes, not too bad so I sign paper work and the car is mine. Come to find out the check engine light was on for my catalytic converter!! which most of know isn't cheap! That isn't the best part!!! exactly 4 weeks after I bought the car from Urse my motor starts making a knocking noise, I take it to a mechanic and they inform me that there is no oil in my oil pan and that my motor is shot, they asked when I had the oil changed last and I said that based off of paper work Urse informed me that they changed my oil and filter for me before I bought the car. I take the car back to Urse and tell them of my problem and they put it on a lift and find no leak no issues, so where tf did my oil go if you changed my oil for me?? Now I have a $9,000 car that won't run, that I've owned for less then a month and Urse Honda in Whitehall won't take any responsibility for their mistake because I bought it "as is". When they lied to me not only about the check engine light being on, but also about the oil change and my motor. I even had to have a Kia dealership do a diagnostic test to prove to Urse that it was my motor, and they still won't take responsibility!

    Wilson Ford Inc - car_dealers - Updated May 2026

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