Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

I appreciated the prompt response I received and the very thorough explanation of the services…read moreoffered. There was no beating around the bush! Everything was laid out in a very straightforward manner. This enabled me to quickly ascertain that my job was not a good fit. However, if I need something done more in line with the services they offer I will definitely be giving them a call because I can tell I would receive great customer service from a company with expert expertise regarding the services that they provide!

Darron is the best in the business. From our first meeting with him we were impressed. He is warm,…read morefriendly, professional and knowledgeable. He's a perfectionist and does amazing work, shows up on time, is communicative and goes above and beyond to make sure that his clients are happy. We have recommended him to friends and colleagues and we would hire him again.

Darron, came to my house after another contractor took my money and ran. He did a fantastic job. He…read morewas easy to work with, funny, on time, and straightforward. I had an amazing experience. My shower looks beautiful. He told me it was going to be my favorite bathroom in the house and it is. I'd work with him again 10 times over.

They were easy to work with and did a good job refinishing my hardwood floors. The painter who…read moretouched up the shoe molding could have done a better job not getting paint on the hardwood but overall I was pleased.

I'm grateful to this company for providing great service and delivering a beautiful finished…read moreproduct. I was looking to swap out carpet in master bedroom to match the rest of the house type of wood floors and I wanted to restain the floors to a darker color. Sandra and her brother worked with me to help me match and order the exact same type of wood planks for master bedroom that was already in the rest of home. They also helped me find the darker stain I desired. This company is professional, reliable, and hard working. They are experts in wood floors and I'm happy I found them. I highly recommend giving them a call if you need help with your wood floors.

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

My expectations might have been too high because of all the great reviews. My experience was good,…read morebut not excellent. Let's start with the good - he did get most of the stains out and did a great job tightening up our carpet. He was also on time and easy to communicate with. The not-so-good: the main thing that irked me was that he put our furniture on top of our other furniture. This includes an air purifier that was on the dirty floor of our bedroom which was moved to be on top of our clean bed. He also put our tables on top of our couches. Not the cleanest method to clean. When I've hired Stanley Steamer before they come with 2 guys who move all the heavy furniture around and place everything on these pad-looking things. They never put things on top of things. They also ask you to move the smaller things out of the way. Also, he also wasn't able to get out of a couple of minor stains. I'd say he was about as expensive as Stanley Steamer, but not as effective. All and all, he was a nice guy but his methodology is questionable.

This company was referred to me by a family friend. I have never experienced such great customer…read moreservice. Mr Darrien was very knowledgeable of his craft and after painting my 3 bedrooms I learned that his company renovated decks as well. The price that he gave me was beyond fair he worked with me and renovated my entire deck for an UNBEATABLE price. I also booked some future work for my basement bathroom. Needless to say I have become a regular customer because he made me feel comfortable, helped me decide the most cost efficient route to take and he and his workers are SUPER CLEAN not a nail left behind after each project!!! I highly recommend this company! -Jennifer S Stone Mountain

From the owner: Our core values are: quality service, integrity of work (we know when to say NO), transparency and…read moregreat customer satisfaction.

From quote to installation... everything was quick and professional. Darren kept me abreast of next…read moresteps and his crew showed up on time! I am so pleased with my new carpet and hardwood floors.

What a Gem! I have…read moreworked with Darren of Gemstone Carpet & Flooring in the past. He completed a basement renovation to include a bathroom and a sump pump. I recently reached out to Darren about converting our guest bathroom tub/shower combo to a walk-in shower, this was on Saturday, May 4, 2024. I was asking if it would be possible to have it completed by May 13, 2024. Darren assured me that he could make it happen! I initially thought about doing a fiberglass surround but after my consultation with Darren, he explained that tile would add property value. My main concern was that it is difficult to keep grout clean, as I've had a tile shower before. He advised that they do smaller grout lines which would make it easier for cleaning and keeping clean. We went over the need for a built-in bench and tall glass doors because my husband is 6' 4". Darren provided me with samples of tiles and suggested an insert for shampoo bottles and such, as well as upgrading our "builder grade" shower head. We picked out the tile design and colors and it was on. Darren reached out to me on the following Tuesday and had the demo team at my home by Wednesday morning! I can't say enough good things about his team! The tile guy and the plumber were extremely knowledgeable and assured me that all my needs/wants that I discussed with Darren in our initial meeting were understood and would be executed as such. Both of the crews that came out made sure to clean up the debris before leaving for the day. We ran into an issue with my existing wall, which was not straight. The tile guy showed me and explained that it would require him to tear down some drywall and create a new frame so that the tile would sit flush. As the tile guy (Beto) explained, he doesn't just do a job to be doing it, he has a reputation and will only do the job the right way. This reassured me that the job would be done correctly and I would be satisfied with the outcome. I reached out to Darren a few days later because I noticed something off. Darren had someone come out the same day to make the correction to my satisfaction!! We ended up with not only an awesome experience; but also a BEAUTIFUL quality shower!! I would recommend working with Gemstone Carpet & Flooring for any kind of remodel or renovations that you may have. I'm looking forward to working with Darren again.