I have ordered several things over the years and had good luck with all of them. My five year old dwarf Red Dragon Japanese Maple is beautiful. Wasn't cheap. The last order of 2 Russian sage plants had one did not make it. I contacted them and after sending some pictures they gave me a credit to use on their website. They had sold out of the Russian Sage plants so I got on the list. Today they sent an email they are back in stock so I ordered one. I was treated great in my opinion. Not all plants make it. I couldn't ask for more from them. I recommend this nursery. read more

One mark of a good company is how they handle a poor customer experience. I had a poor experience with a delivery and rather than a conciliatory, helpful response they chose a rigid, inflexible response. read more

Wilson Bros Nursery exceeded my expectations! My plants arrived quickly, were packaged with exceptional care, and were in outstanding condition--healthy, vibrant, and ready to go straight into the garden. They have absolutely thrived and are already helping transform my yard into a beautiful landscape. I couldn't be happier with the quality of the plants or the excellent service. Highly recommend! read more

6/7/26 Upfront I will alert you that Wilson Brothers Gardens will likely issue a rebuttal to my statements. I have been a serious plant collector beginning in 1991. I specialize in the unusual, mostly shrubs and trees. I was invited to write an article for the Rhododendron, Camellia and Magnolia Group (England) Journal, which I did, and it was published in January 2025. I ordered a 3-gallon Magnolia grandiflora 'Bracken's Brown Beauty' from Wilson Brothers Gardens on 5/8/23. The tree arrived on 5/12/23 p.m. with a label on the side of the container identifying the tree as "Bracken's Brown Beauty Magnolia 3g." On 5/13/23 I contacted Wilson Brothers Gardens via email because the backs of the leaves on this tree were not brown - an identifying characteristic of 'Bracken's Brown Beauty' and the ONLY reason I ordered this tree. My email included photos of my tree and a screenshot of the description of this variety from the Wilson Brothers Gardens website, as well as screenshots from the websites of Missouri Botanical Garden, The Tree Center and Monrovia, all specifically mentioning the brown backs on the leaves. Additionally, I have four other specimens of 'Bracken's Brown Beauty' in my collection, all displaying the brown backs on the leaves. Those four specimens are of varying ages, some younger and some older than the tree from Wilson Brothers Gardens. Wilson Brothers Gardens replied via email on 5/13/23 and offered many "reasons" for why my tree did not (and still does not) have brown backs on the leaves. They suggested that it could take 2 -3 years for the brown backs to develop. They said the shape of the leaves indicates that it is 'Bracken's Brown Beauty.' They said the tree may not be getting adequate sunlight (my other four specimens all get the same amount of sunlight as the tree from Wilson Brothers Gardens). I contacted Wilson Brothers Gardens on 5/14/26, now the suggested 3 years since I received my tree. The email exchanges continued until 5/21/26, before which they even suggested that I wait until mid- to late-summer 2026 for the brown backs to develop. Their final email on 5/21/26 stated that they had done all they could do, and that they are convinced that my tree is 'Bracken's Brown Beauty.' On 5/20/26 I contacted US Bank (the credit card I used for this purchase) and disputed the purchase. I handled my dispute via chat with US Bank because I could provide details in writing that may not have been grasped in a phone conversation. US Bank initiated a case to investigate the dispute. On 6/2/26 US Bank sent me a letter (received 6/6/26) stating that my purchase was outside their "60 days from statement date" policy to initiate a dispute. I did explain during my chat with US Bank that Wilson Brothers Gardens instructed me to wait 2 -3 years for the brown backs to be visible. If I had initiated a dispute when I first received this tree from Wilson Brothers Gardens, US Bank would have contacted them and probably would have been given the information about waiting 2 - 3 years for the brown backs to develop. The tree I received from Wilson Brothers Gardens is NOT Magnolia grandiflora 'Bracken's Brown Beauty.' It is more likely the straight species Magnolia grandiflora, which is not what I ordered. All the intended "helpful" explanations from Wilson Brothers Gardens do not convince me that this is anything other than a case of a mislabeled tree. The delay incurred while I waited the 2- 3 years suggested by Wilson Brothers Gardens resulted in my financial loss and a tree in my collection that I did not order. On another note, I have placed two prior orders with Wilson Brothers Gardens, and both of those items arrived in good condition and are as described. read more

I treated myself to a Gardena plant at $100 for my birthday. the Wison Bros. Garden advertised the plant as zone 6. After planting it in April to the specifications of Wilson Bros and babying it to their instructions , it died by December. After contacting their business, they blamed it on my watering and did nothing for me. Stay away from this shady business. read more

I never write negative reviews but want future consumers to be aware of my situation dealing with this business. I ordered a Mock Orange plant that arrived completely dead from heat stress in shipping. It happens. I immediately contacted customer support and provided photos of the plant's arrival condition and requested a refund. I was told by Justin that I needed to first try and resurrect the plant- and I pointed out that I had expectations when I made the purchase it would arrive in satisfactory condition- not dead or heat stressed for the rest of whatever life might be left in the plant if it somehow manages to survive. Then I was told they would not provide a refund. Buyer beware- there are much better retailers out there you should consider in my opinion. read more

I bought 2 sugar and spice arbovitaes. I planted and watered them exactly as instructed. After about a week the needles on one of them started turning brown and falling off. I contacted Wilson Brothers by phone and an unpleasant woman gave me an email address and told me to send my concerns to it. I did so and after 10 days I had not received a response. By then it was clear the tree was almost dead. I submitted a warranty request. A customer service person contacted me and told me my first email had been auto closed by their system and no one had read it. He then told me to submit pictures. I did so showing a tree with only about 10% of it's needles left. He responded "good news-it's still alive" (it clearly was not) and gave me instructions to do basically what I had been doing all along. During that time the second one started dying the same way the first one did. After a few more weeks both trees had lost 100% of their needles, the branches easily broke off and it was clear the entire tree was dead. I found out from a nursery that it is likely that the entire root system had died in transit. The inside of delivery trucks get extremely hot and can kill the root system. The damage doesn't show up for several weeks. It took quite a long time for my trees to reach me so this makes sense. At this point I posted a very honest 1 star review with a picture and Wilson Brothers refused to post it. Based on online reviews this is a common practice for this company and so customers are only allowed to see positive reviews when they shop on their website. Based on my experience, Wilson Brothers does not honor its warrany, it ignores and deceives its customers and it refuses to post bad reviews on its website. It is a disreputable company and I would never recommend that anyone do business with them. read more

I purchased a Korean fir tree in a three gallon pot. I received the tree quickly, it looked healthy, and it was a decent size. That was the end of the positive experiences. The tree I received was terribly crooked. It wasn't crooked in just one direction, such as just leaning back. It had curves in the trunk as if it had grown for a while in one position where it had to grow at an angle for sun, and then moved to where it had to grow in a different direction for sun. A pine should have a straight trunk and not resemble a snake. I could also tell the tree had been fastened to a stake for most of the time it had been growing because the upper portion of the tree had no branches on one side. I would have never considered purchasing such a terrible specimen if shopping in a nursery. This tree would likely be sold at a bargain price or thrown out altogether since it may never have been purchased if someone actually saw it in person. Against my better judgement, I planted the tree. It was a Sunday and I needed to get it done before Monday and my schedule got hectic. The more I looked the tree, the more I doubted it would ever look decent. I emailed the company and provided a photograph clearly showing the trunk. I received a quick reply saying it couldn't be returned because it had been planted. The email included different ways to try and improve the tree. I don't want to spend years using multiple stakes trying to straighten out the trunk and hoping it fills in where there are bare spots. I have too little faith this tree will ever look decent and it is going in the trash. Don't risk buying a tree from Wilson Bros Gardens since they obviously have no quality control beyond the tree is alive. They should know people are going to want a decent looking pine tree and not one with a trunk as wavy as a snake and bare spots. read more

Please do not buy from those people !! Last year I purchased ginko tree,tree died I sent many emailas pictures ,never got any response ...Costumer service was rude ... read more

Wilson Bros. Gardens - Nurseries & Gardening Near Me - McDonough, Georgia

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Wilson Bros. Gardens not only had a difficult to find Clematis I was looking for, it was a beautiful and healthy specimen when it arrived. Speaking of which...they boxed and shipped it soon after I ordered...within days. It arrived in excellent and protective packaging. It came with a very high quality mini trellis which I will use elsewhere if I can free it from the vine, or leave it if not. Very professional company and I am VERY happy with my purchase. Now hopefully I can keep this Clematis thriving in a pot in Ohio...(roots protected in winter....). Photos attached.... read more

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They offer an impressive selection of plants and mine were in great condition when I received them.

Folks, I love this business! They have the best selection. Their prices are very reasonable. It is amazing because shipping is free! I have received a couple shipments already, and am loving it. read more

Integrity matters especially when dealing with online purchases & I found Wilson Bros lacking. I needed to purchase a large volume of groundcover for erosion problems so did my research, settled on WB after seeing mixed reviews on many online nurseries. Placed order for nearly $900, that's a lot for me! Received initial order w zero notification, the box sat outside overnight & was in bad shape, had been shipped to an incorrect address; plants looked bad, root bound badly. Sent email as instructed immediately to WB w photos-no response, called; it's the wknd, no one is in the office! When finally making contact 3 days later I asked for help from extremely rude customer service person & was told someone would be in touch! Shocked! Eventually told to plant the plants, they were fine, hardy, let them know if I needed anything more! I wanted a refund!! So. This attitude of no integrity permeates the organization, you make a purchase & are on your on regardless of the condition of the plants so stay away. read more

Everything has been great with the Conifers I received via Fedex. They are a good size, shipped timely, great packaging. I have no complaints. read more

Wilson Bros. Gardens - Golden Dwarf Hinoki Cypress - Nurseries & Gardening Near Me - McDonough, Georgia

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I wanted to love this company so badly! The story of the owners on their web page warmed my heart, especially since they are from my local area, I loved the idea of supporting a locally founded business! The selection of plants and trees on the site was great. Well that's where the greatness stops. Unfortunately I had to wait over 6 weeks to finally receive $200 tree from my order. I had to constantly check tracking info and reach out to communicate with the company. I got bounced around, no one was helpful, they refused to ship another tree via UPS, and offered me absolutely nothing for all the trouble. Terrible experience. I do not recommend this company for your gardening needs. ETA since the company has chosen to come on here and be dishonest: I was NOT promptly sent a replacement. A replacement wasn't sent out for a full week AFTER receiving their own damaged tree back. I'm a long time UPS worker and UPS was experiencing NO delays in shipping. We staff up and work longer hours to ensure we provide the same standard of service our customers are used to year round. Shame on this company for not being honest. read more

BUYER BEWARE ! ! ! In good faith, I purchased and received a Wilson Brothers yew in April. It looked OK, a bit oddly shaped, but time could correct that. In mid-August, the lower branches started turning brown and I assumed this was just transplant shock. By the beginning of September, I sent a photo of the Wilson Brothers yew now yellowing and surrounded by 5 thriving, Nana yews purchased online from a different nursery. All yews were in identical conditions regarding water, light, soil, etc. The staff Horticulturalist, Justin responded in a couple days with suggestions mostly regarding watering and mulch, even though mulch was evident in my photos and more branches were starting to turn yellow. Justin then suggested I put a white paper around the Yew, and shake it to see if there were any bugs evident. Sure enough a few critters fell on to the paper. Justin then e-mailed a plan for me to follow every few days to make the Yew HAPPY. Even after he saw the photo of the critters and the Happy yews surrounding the Wilson Brothers yew , Justin believed watering was an issue. The next morning again I took a photo of the yew now with the top branches yellowing. Covering this yew in white plastic to protect the other yews, I pulled out Justin's yew. More critters were crawling. I wanted a refund, I lost an entire growing season. Apparently, this yew was sent with larvae which then hatched and spread through the plant over the summer .This is the WILSON BROTHERS' response: "Because this was reported outside the 72-hour healthy-on-arrival window, I can't do a full refund under that policy. That said, you're well within our Extended Guarantee (up to 6 months), and I can take care of you. 50% store credit for the price paid (use anytime toward a replacement or anything else) As stated on the Guarantee Policy page on our website, since you notified us after 72 hours but before 6 months had passed, we can cover this loss under our Extended Guarantee. This allows me to provide you with a store credit in the amount of 50% of the price paid for the plant. You can use this credit towards the purchase of a replacement plant " My response to WILSON BROTHERS: "I wouldn't risk ordering the same plant from Wilson Brothers. The concern was shared promptly when it became obvious. It was not obvious until August NOT upon delivery and was shared in September as I tried remedial measures in August but the golden yew kept declining!" THIS IS NONSENSE aka BS ! Incidentally, another online nursery offered me a full refund or a new plant next spring. I DO NOT RECOMMEND WILSON BROTHERS !!! BUYER BEWARE !!!! read more

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I ordered three trees from this nursery, two came in bad shape. Within a week, the coast redwood I ordered from them wilted so I dug it back up from the ground and tried to rehabilitate it. The second tree was a lucky find that had a lot of brown foliage on it. I cut the brown foliage and planted the tree anyway, and so far, it looks ok. All in all terrible quality plants and overpriced. Worse yet was the total lack of support for the so called plant guarantee. They came up with all kinds of technical reasons why I didn't quality for any refund, even a 50% store credit which I was willing to compromise for. The guy replying on the email was snarky and rude, clearly had ZERO intent to provide any guarantee. Stay away from this nursery. read more

Quality plants from great people! Highly recommend this nursery! Great people to deal with!

DON'T SHOP HERE!! When is a gallon NOT a gallon? When you buy it from Wilson Bros Gardens! Paid mightily for what was clearly stated in a 1 gallon pot It arrrived in a 2.5 quart pot. After one email to the company, leaving TWO voice mails and waiting 10 days.. I finally hear from Angie. She's got no clue why I din't get a 1 gallon pot -- 'we don't sell 2.5 quart pots' She requested pictures, and I complied. I requested confirmation -- got nothing! Spencer (the manager) doesn't talk on the phone -- ever. But his email explains that, indeed, one gallon is not one gallon. Go figure. "Please note that the "gallon" in a nursery pot size does not refer to liquid volume but to potting soil volume. For example, a 1 gallon nursery pot cannot be compared to a 1 gallon milk jug, nor a 5 gallon nursery pot compared to a 5 gallon construction bucket. No "1 gallon" nursery pot will hold a gallon of water. For example, depending on the manufacturer, a 1 gallon size nursery pot will hold from 2.26 to 3.73 quarts or 2.49 to 4.11 liters. " Spoke with Angie today -- requesting to speak with Spencer. "I'll give him your message, but he's not going to call!" Well, dear Spencer, there are other ways to bust your businesses. A threat (per Angie!) NO, a promise. I've been to a number of nurseries -- yes, Virginia -- a gallon IS a gallon! read more

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Avoid this place!!! I used to love this place, but sadly, they have gone downhill. I just spent $2600 spring '25 (I saved for an entire year for this garden expansion) and the customer service has been less than desirable. I had 2 plants arrive ($35/ea) which had died off in transit and have not come back yet after 70 degree weather and being cared for meticulously. they just keep giving me the run around about waiting and they will be fine. the horticulture specialist, Gabie, quite literally gave out 'advice' that was AI generative text (as if you couldnt question it as fact) instead of having a working knowledge and skill base. I have been doing gardening/farm work my whole life (50 yrs) and it is beyond ridiculous having a 20 yr old something talking down to you because she did some research on what AI said. The world is in a sad state of affairs if our generational knowledge is being replaced, dismissed and forgotten as people become reliant on machines rather than getting their hands in the dirt, doing the work, learning for themselves, and listening to what their elders have to teach them. I would recommend finding another place. update... And it gets worse! While they did refund me for the 2 dead plants, it took 3 weeks and 3 requests. Meanwhile, I was still receiving some of my remaining ordered plants. The last arrival, I received 1 of the 3 plants. I had to reach out asking about this. They replied 'apologizing' for the late notice, but they were only able to ship 1/3 due to quality issues. They did not notify me and they charged me for all 3! Unbelievable! I never would have ordered only 1 to begin with and i have to scramble figuring buy what to do with an empty bed now. In addition, one plant i ordered was an eclipse hydrangea (3g and $100). It arrived the same day i drove 45 min to a nursery and picked up another (3g and $68). The plant they sent me was half the size and in pretty crappy condition compared to the one i got at the local nursery, which was significantly cheaper. read more

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Marvel Mahonia was received in May, and has loads of flower buds in November of same year. Plant was very healthy and packaged well. I have 4 different mahonias from Wilson Bros. and all are doing very well. Very pleased with Wilson Bros. Will continue to order from them. read more

i have placed several orders with Wilson Brothers Gardens and 100% recommend them. Their very large plant inventory includes natives and hard to find plants and their shipping is prompt and plants are always in great shape. And they have great customer support. read more

I ordered a Prime Ark Freedom Blackberry Plant and a BiColor Butterfly Bush. Both plants were packaged with care and arrived when promised. The plants were healthy and are still doing great. I have not bought from Wilson Bros. Garden before, but if I have any other plant projects, they will be the first place I will look. Happy Customer! read more

Had I read the reviews I would never have done business with this company. You shouldn't either! I ordered a $245 Redbud that arrived, dead no leaves, no root ball as all the soil had fallen out due to poor packaging. They were notified the day after receipt and they were emailed pictures. They replied stating it was obvious they had packaged the plant poorly and would either ship another tree or provide a credit. The next day they refused to do either. I encourage all prospective customers to understand what the reviews are saying. It's pretty plain that a few plants arrive as advertised. Unfortunately, when they don't the warranty is ignored, the customer service is nonexistent and you're out the money you paid. If you are still tempted to buy from these folks, try calling the customer service number before you throw away your money. I have tried dozens of times, and no one ever answers. They won't talk to you after they've gotten your money any faster than before. If you've already been a victim, call your state attorney general's office of consumer affairs. read more

I purchased a Honey Suckle from you on 4/1/2024, Order number: AB-18175. It was delivered on 4/5/2024 and was planted with Miracle-Gro garden soil with approximately 10% peat moss mix following your planting instructions, on 4/7/2024. When I received the plant, it had spots of black on the leaves. I assumed it was loose dirt from shipping, but, it didn't wash off when I watered it for the first, second, etc. time. Pictures of diseased plant below. I purchased a $100 diseased plant that was 75% dead after a few weeks, and Wilson Brothers told me to try copper fungicide, which hasn't worked. I now have a very dead Honey Suckle. Wilson Brothers DON'T honor their product. They shipped me a diseased plant and DID NOTHING ABOUT IT OTHER THAN PUT THE BURDEN ON ME TO TRY AND FIX IT!!! They lost me as a customer. I should have known better than to buy from them again after one of two bamboo plants I purchased from you, in the past, died. Fool me twice, SHAME ON ME!!! read more

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just received the same answer from "business owner" word for word that I received from " horticulturist " when she refused my refund. Too pathetic. The internet is full of people that this company has not made good on their promises and NO TREE CAN GROW WITHOUT A ROOT SYSTEM . I went to school for horticulture so I don't need the tree explained to me. No customer should have to accept damaged, unhealthy products. Please don't be fooled by this response to my complaint. Do your research, this company is a scam if you get unhealthy product. Vicki Kleist 7/26/24 read more

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I think this is my 4th purchase from Wilson Bros Gardens. I purchased a Red Witch Hazel. As always, the tree arrived beautifully packed, no damage and the tree is good sized and healthy. I don't purchase often, but when I do, I know that I will be happy with any purchase at Wilson Bros Gardens. Other purchases include 2 Rose Bushes and a Crape Myrtle. All are still healthy and happy. read more

So far great. I just received 2 blackberry bushes that arrived in great shape. Price was very reasonable. I've never ordered plants online before so I was a bit skeptical but so far it's been a good experience. read more

Wilson Bros. Gardens - Just planted Ponca blackberry bushes. - Nurseries & Gardening Near Me - McDonough, Georgia

I ordered 6 Savannah Ruby grass plants from Wilson Brothers. I did not anticipate any issues, but felt their promise to replace any plant not looking good within 48 hours showed they were trustworthy. The plants took longer than stated, but did finally arrive. They were well packed, very secure. The containers were wrapped in heavy plastic and watered very well, too much in my opinion. We unpacked the plants a few hours later when I arrived home from work. We put them out on our deck under the pergola. About 36 hours later, I noticed one plant looked very bad, one other plant had a 50/50 chance of survival. I took photos and emailed them. I was assured they would look at the case right away and get back with me. They contacted me the next day saying they felt the plants would make it. I had only requested 1 plant be replaced. Next I received an email asking me to do a review and if there was any issues to let them know. Which I did, telling them I had emailed photos. They didn't want to check into it any further noting that it was under review. On day 7 I recieved an email saying that they wanted current photos of the plants. A few hours later, I received another email stating that the request was denied and they did not feel like the plants needed to be replaced. I can see where this is going quickly. Having owned a florist for 15 years, I can assure them these are not plants that should look like this on day 7. They over watered the plants and sealed them in the heavy plastic before shipping. This is what can happen. I'm not going to attempt any replacement or contact them again. It is not worth my time and trouble. By seeing other reviews, I can tell how it is going to end. I'm just hoping to save someone else the same problem I had and throwing money away. Of course, they have lost my future business, which is worth far more than replacing 1 plant. read more

Wilson Bros. Gardens - My Savannah Ruby grass from Wilson Brothers on day 7. They do not feel a refund is in order. - Nurseries & Gardening Near Me - McDonough, Georgia

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Ordered some Little Gem Magnolias. Trees arrived very healthy and looked great. Delivery was fast. No issues.

After several correspondences, we have reached a resolution of the matter. They realized that they should not have ship the plants when the temperatures across the country were so high and have offered replacements as soon as prime time planting returns. I am pleased with the result and change my review rating due to the prompt, positive response from them. read more

Bought their pink Muly grass, and they arrived without any pink color and all dried up. I requested refund immediately, and the seller told me to plant it and will provide guaranty. Later on, I contacted the owner Spencer Young, seller said since I already planted he cannot take it back. Spencer me to "plant" it and said about "guaranty". Stop deceiving customers and your lame semantics. I had reservation with your dying bushes on the day it arrived and took pictures. You insisted on telling me to plant it giving me false promise of a "guaranty". When you say plant it, do you just mean leave it and let it die in your black plastic container? Come on, if you want to steal customers money, you could have say so. I should have ordered from 1800 flowers or other big retailers. And yes, they keep their promises about refund and guaranty. read more

Wilson Bros. Gardens - They tell me this is the pink muhly grass, which resemble nothing like it at all. It was dried and sick. - Nurseries & Gardening Near Me - McDonough, Georgia

Think of how it feels to receive dead and dying plants. Think of how it feels to spend $250, and all but one of the plants are yellowed, dropping leaves, repotted and not grown in the pot it was shipped in. The first was supposed to be a 3 gal, but could easily been taken from a 1 gal to ship. Thats how it looked to me. A $60 plant. Think how it feels to reach out to them in a kind way because the first plant that arrived had no dirt in the box but the rootball was have the size of the container. I was offer a $30 store credit, or equal amount to be refunded. How about equal the price I paid. Hindsight- How surprised to see the stark difference in what is depicted on the website and what I received. Now, my entire order arrived, all separately except the first box. They're all pathetic. The good thing about this experience is, I lived and I learned. Never another cent of my hard earned money will support Wilson Bros Garden. I am shocked how the email response was written verbatim to the wet and smeared instruction sheet included unprotected in the box. It's not my first time to garden, but it was the first time to purchase from Wilson Bros. And, the last. No guaranty to refund, only half after sending photos. Burned by this experience. Please look for live insects in your plants too, should you decide to place an order after my review with photos. (Two of them have insects running across the top of the dirt after I removed the tape and wet paper. read more

Since becoming a Wilson Bros customer in Feb 2020, I've made 10 orders of multiple plants each totaling approx $800. I have been a satisfied customer until my latest order. Wilson Bros has a "Healthy Plants Guarantee" that states: "Healthy Plants Guaranteed - When you place an order with Wilson Bros Gardens, we guarantee that you will receive healthy, container-grown, landscape-ready plants of retail nursery quality". As you'll see from the posted pictures, I received two center piece viburnums that did not live up to this Guarantee. One arrived with exposed roots, and was completely unanchored to its container. I can live with that as a matter of poor packing for the shipping it underwent. The other was shipped as a diseased plant. Probably a fungus. I have done everything possible to make Wilson Bros aware of my surprise and displeasure with this situation. Their response has been totally unsatisfactory. Regarding the diseased plant, their customer service rep told me that the leaves would soon be falling off and would be replaced by healthy ones. What a ridiculous assertion. First of all, anyone who knows plants can recognize a diseased plant - especially one with a plant fungus. Second, no one would buy such a plant from a reputable nursery. Third, such a plant is NOT 'landscape ready'. If you are thinking of buying plants sight unseen from an expensive mail-order company like Wilson Bros, think again. They readily foist DISEASED plants on their customers. And, they DO NOT live up to their published guarantee. read more

Wilson Bros. Gardens - Missing soil, exposed roots - Nurseries & Gardening Near Me - McDonough, Georgia

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BUYER BEWARE This company will not honor their own policy of "healthy, well packaged" plants. They will jerk you around, gaslight you, lie and eventually stop accepting emails and never answer phone calls. I contacted them the moment I opened the box to find a browning. broken branched, tree spilled from it's pot to reveal no root system. I document it getting worse daily and now they say to give it until next year. What reputable company asks a customer to keep a poor product and wait to see " how it does" for a year? They will ask you to give it time to recover, promise they stand by their word but never refund you and again eventually stop answering you. DO NOT SPEND YOUR MONEY HERE BECAUSE IF YOU GET AN UNHEALTHY PLANT OR TREE THEY HAVE NO INTEGRITY AND YOU MAY WIND UP OUT YOUR MONEY. This company despite their claims will rip you off if they can. read more

More evidence of their incompetence. I have direct correspondence from Gabie DeSiena - Wilson Bros Gardens - Customer Service Manager/Lead Staff Horticulturalist/Arborist, Agronomist, Plant Pathologist....and they say publicly on yelp that they cannot find my order. They pretend not to know and then say you have missed the deadlines. Please read the other reviews here and you will see a pattern..... read more

Just a rip off on plants and trees. Will never buy from them again. Try plants by mail instead or visit your local nursery, like Hefners nursery. read more

Wilson Bros is the absolute best; the plants arrive so healthy and packed so well; they take such care and we have great success with our orders; I love their pricing with no shipping charges and the warranty. We love this place!!!! Pat O read more

5/14/23 I purchased Calycanthus 'Aphrodite' from Wilson Bros. Gardens and am very pleased. The website is informative, communications via phone and email were helpful and friendly, the shrub arrived in excellent condition due to top-notch packaging, and it has grown to twice the size in 2 weeks. I was so impressed I placed another order for a Magnolia soon after. read more

Wilson Bros. Gardens - Nurseries & Gardening Near Me - McDonough, Georgia

Pull up a chair and pour a margarita. And one for me. This is going to take a minute. I've bought several plants from Wilson Bros. Gardens, and I wanted to put this FIVE STAR REVIEW up for the following reasons: 1. It seems there's a campaign by competitors to bring down their ratings - a lot of dicey, fact-free "bad reviews" that have been immediately disproven by Wilson Bros reps. These guys deserve a five star rating, and I'm going to help them get there! 2. I've bought plants from them (Aromi Azalea, Drooping Fetterbush, Drift Roses, Red-Tipped Photinia, Osmanthus Tree, and six Dappled Willows) and I am using their website to create wish lists of all the plants I'm going to be ordering from them this Spring! All of the plants that I bought from Wilson Bros. arrived in shipping containers that were built like a freakin' TANK. Even the boxes that were standing upside down (delivery people FAIL) didn't lose a smidgeon of dirt thanks to the amazing way Wilson Bros packs and ships their plants. There are even damp paper towels on top of the dirt to keep the moisture in - they thought of *everything*. Every single plant that I unpacked looked like it just came from a showroom - the leaves were shiny and in perfect condition. The Drift Roses even had beautiful blooms on them! THIS is what Wilson Bros offers.... the plants arrive in great shape. Once you plant things, the particular light and water and soil and weather of your location might work better or less well for different plants - when you are dealing with living things, it's not like buying a television. There are a million factors that affect the plant after you take it out of the box. There are also buyers that don't bother to read the complete description of the plant (ie: muhly grass does not have pink blooms on it all year round... duh!) so they leave crappy reviews which highlight their own lack of research and knowledge. Even during times when I was not actively buying something from them, the customer service reps at Wilson Bros have been absolutely friendly and helpful, willing to offer advice and to help whenever possible. I have been considering some evergreens for my front garden, and they were kind enough to send me photos of the stock they have so that I could get a peek at what size they were. Not only that, but Wilson Bros website will tell you if they have things in stock or not - BIG PLUS - lots of gardening sites will allow you to order and pay, and THEN tell you they don't have any in stock. Not Wilson Bros! Nope - if they don't have it, they let you know up front... and then they offer you a chance to put your email address in so that they can notify you when the plant you're hankering for is back in stock! You literally couldn't ask for more. So thank you, Wilson Bros, not only for providing me with gorgeous specimens for my gardens, but also for adding the "wish list" feature to your website so that I can spend the cold winter months dreaming about all the gardening I'm going to do with your plants come Spring! read more