I took my car in to have the electric motor on the seat adjustment feature repaired. They got the…read morepart and had it repaired by that afternoon. The people who work there are super friendly and helpful. Pricing was fair. Highly recommend.

Well once again Alex saved the very frustrating day when he was able to diagnose my van and get it…read morestarting and running like new again. Give this place a try if you need anything automotive. They are good and don't just throw parts at it until it runs, they actually figure it out first and just do what is needed. Good honest shops are hard to find.

Thank you for providing us with a rental service to pick us from the shop and returned the rental…read morewas such a convenient. Just want to say Hot City Automotive thank you for an amazing job fixing my car.

I took my commercial van to this location based on their comprehension estimate. It took 2 and1/2…read moremonths trying to get the funds to pay them. During that time the staff were hospitable, gracious, and understanding. Once I was able to pay for the parts, they took that payment but did not obtain parts nor begin work for nearly another two months. It took them 2 and1/2 months to get parts and complete the body work with partial and incomplete engine/motor system diagnostics and work. This company failed to do the work promised and billed nor did the keeo and provide me with the parts the allege to have replaced, although was a term for my acceptance of the job. They also refused to produce invoices for the parts they allege to have purchased and installed, as I requested. They also charged me an additional one thousand dollars. The owner made me a verbal offer to correct one deficit, but I told him I feared returning to them. Given the incomplete and poor workmanship, I was forced to go to another merchant as he suggested, due to my uneasiness. This business failed to comply with our signed agreement. Steer clear! Jesus said tell them of His love for them and leave this business to Him. I've done just that. I wouldn't give them even one star but the system requires it.

My wife and I have had one of our cars in here four times. It was a circus every time. I didn't…read morepersonally wanna take it here, but my wife likes to help family owned businesses so we gave them many times to prove themselfs. One time we need a battery swapped out it's pretty hard to get to under the fender when we came to pick it up the fender and the will well were not put back together correctly, so I had to tell the young man at the front desk that the whole unit is loose and he copped an attitude and put it back in his shop and had his guys fix it. Another time we were here our car kept stalling. I told them that it seemed like it was the security system that needed to be rebooted, but they had to try every other option and kept the car for four days charging us almost $1000 to reboot the security system and give us a new key pad. Another time I asked him if they could check the brakes on the vehicle, cause they were acting strange and would offer them to pay for a new brake job when I get there the young man at the desk tells me that they have to charge us to look at it. Who charges to look at a vehicle's brake pads to see if they're good or not. I guess this place does and the only place that I could find that does. At this point I realized all they care about is the money they don't give a crap about the customers. When I found out, they want to charge me this astronomical price just to look at the brake pads and give me an estimate. I told them that I would come get the keys and take it somewhere else and the young man at the counter said good take it somewhere else .real professional. To everyone that reads this beware.

They always do a great professional job. We've been doing business with them for over 15 years…read more Thank you gentlemen

When I moved to Willis I needed work on my Maserati. James and company have not only ALWAYS done…read moresolid work but the prices are great! James is the consummate professional and a friendly, very knowledgeable expert. His team is top shelf. Anyone with a European auto knows dealers and other 'experts' can take advantage. James and company are always honest brokers who do top work! Keep up the good work James!

I took my BMW to James with a drivetrain fault after the BMW dealership had quoted me an arm and a…read moreleg to fix this "major problem". When I explained the symptoms to James he immediately diagnosed that the issue to a sensor in the turbocharger and the cost to repair was a fraction of the dealer quote. I have now been taking my cars (Porsche & BMW) to James for over three years and the service is always fantastic, friendly, very reasonable pricing and totally honest in all aspects of the work.

I brought my car in for grinding brakes and was initially told the front brakes were fine and that…read morethe rear brakes needed replacement. I paid for the rear work, but the grinding continued. When I returned two days later, I was told the front brakes were the real issue and needed to be replaced at a higher cost, and that I may have damaged them in the short time since the previous visit. The shop later called, apologized, admitted they had made a mistake on the original diagnosis, and worked with me to rectify the situation. They have always been polite, and this experience showed they are willing to stand by their work and be honest when something goes wrong. I'm glad they took responsibility and helped make it right.

They recommended to replace 2 catalytic converters several months ago, approximately a 4,000 dollar…read morerepair. We were skeptical since the car ran fine, but a sensor was lit up. Turns out the converters were fine, sensor turned off on its own. The sensor light was the result of bad gasoline, once that cleared out the light went off. We researched failures of catalytic converters and the failure rate on modern cars. This is a rare event according to the major manufacturer of converters. We were really disappointed in this very expensive recommendation, as this business had great reviews.

my car began to shudder and I pulled into Christopher's Auto Repair. The lady at the desk was kind…read moreand helpful. They ran diagnostic tests and checked my oil. The service tech explain everything to my husband on the phone. They even let me use a phone charger while I waited! Thankful for them.

First time using this outfit and it is AWESOME!!! I called and Sarah took my info and sent me a…read moretext with an estimate within minutes. Was done professionally!! Took in my 2004 Toyota Tundra for a Timing Belt and water pump replacements as part of maintenance also needed to do full valve cover gasket replacement on both sides... as the truck had minor oil leaks... Tom Christopher did the job that took a couple of days and he did an outstanding work. He took his time to ensure things are done right. Saved me a lot if taken to a dealer. They got me as a customer. Great Auto repair place and great people and Tom is the coolest tech I've ever met.. super honest and will go out of his way to help. Thanks!!!

Honest, dependable and trustworthy. I have brought both mine and my son's car here and I am very…read moreimpressed with the staff and the work. They are my only mechanic now.

I took my FOrd F150 to them because my regular mechanic was taking vacation when my AC went out…read more They charged me a diagnostic fee to look at it and said there was a big problem with the entire system. They wanted to put dye in to check where the leak was and said it was leaking everywhere- had to replace all the hoses and may have to get a new compressor, etc. the estimated cost of repair to the AC working was $1800. They claimed to have put in several hours tracking down all the leaks. I told them I couldn't afford that and they would discount the hours to generate good will, etc. I think they charged me around $500 which included an oil change but did nothing for my AC other than an expensive diagnosis. When my regular mechanic came back from vacation he looked at it and said it was a minor problem he sees all the time. He replaced some seals and charged it up with Freon (it is still working) and told me there were no leaks in the hoses and compressor was fine) he charged me $186. So great to work with an honest mechanic! These guys are not honest and prey on people who trust them. Don't trust them and take your vehicle to another place for a second opinion. I think you'll find it doesn't have the problem they said and it will be much cheaper. I saved over $1600 by just saying no thanks.

Hands down best service in Houston. They were very quick on getting the repair quote, getting the…read moreparts and getting the job done. Very fair on price!

Very friendly, fast service and knowledgeable. Would recommend to anyone who lives in the area.read more