I want to say first of all thank you to hot city automotive. They are an incredible auto repair…read moreshop. Experienced techs and friendly customer service. Super fast! Was highly recommended to them. They just purchased this place and have deff updated and upgraded it. They will keep my families business for ever! Stefano & Jared are amazing and Meagan in the office is super informative. Thank you!

I took my commercial van to this location based on their comprehension estimate. It took 2 and1/2…read moremonths trying to get the funds to pay them. During that time the staff were hospitable, gracious, and understanding. Once I was able to pay for the parts, they took that payment but did not obtain parts nor begin work for nearly another two months. It took them 2 and1/2 months to get parts and complete the body work with partial and incomplete engine/motor system diagnostics and work. This company failed to do the work promised and billed nor did the keeo and provide me with the parts the allege to have replaced, although was a term for my acceptance of the job. They also refused to produce invoices for the parts they allege to have purchased and installed, as I requested. They also charged me an additional one thousand dollars. The owner made me a verbal offer to correct one deficit, but I told him I feared returning to them. Given the incomplete and poor workmanship, I was forced to go to another merchant as he suggested, due to my uneasiness. This business failed to comply with our signed agreement. Steer clear! Jesus said tell them of His love for them and leave this business to Him. I've done just that. I wouldn't give them even one star but the system requires it.

Always great service and stays on schedule. Given I've never had them do a…read moreMajor repair but for the basics this place is convenient and consistently good

I trusted them until lately. The last time I took my jeep in. They mis diagnosed it,failed to…read moretighten a very important nut on my steering, and then charged me like $140 for one drill and $120 for another. I questioned it 3 times and never got a straight answer and never got reimbursed for it. The end result was over $3000 spent and it's still not drivable. And I was lucky I wasn't killed due to there lack of quality control . Do yourself a favor and take your vehicle to the shop down the street.

I took my car in to have the electric motor on the seat adjustment feature repaired. They got the…read morepart and had it repaired by that afternoon. The people who work there are super friendly and helpful. Pricing was fair. Highly recommend.

Well once again Alex saved the very frustrating day when he was able to diagnose my van and get it…read morestarting and running like new again. Give this place a try if you need anything automotive. They are good and don't just throw parts at it until it runs, they actually figure it out first and just do what is needed. Good honest shops are hard to find.

Roger and his staff are always so helpful! They are efficient and professional! I will always trust…read morethem with my Jeep Gladiator and recommend them above all other local shops!

Mark F. I installed…read morea pickup truck bed cover that I purchased online for my 2024 GMC Sierra. While attempting to install it, I could not get the bed cover panels to latch. I called the internet company for assistance, and they referred me to Innovative Collision and Accessories to see if they could make an adjustment on the cover to make it latch correctly. I brought the truck in and Roger and his technicians worked quickly to determine what the problem was and made the proper adjustment to the bed cover rails. They also tested everything out to make sure the cover works right. I really appreciate the professional work done on my truck and I would highly recommend this business to handle installing truck accessories. Thank you for your professional help!

I brought my car in for grinding brakes and was initially told the front brakes were fine and that…read morethe rear brakes needed replacement. I paid for the rear work, but the grinding continued. When I returned two days later, I was told the front brakes were the real issue and needed to be replaced at a higher cost, and that I may have damaged them in the short time since the previous visit. The shop later called, apologized, admitted they had made a mistake on the original diagnosis, and worked with me to rectify the situation. They have always been polite, and this experience showed they are willing to stand by their work and be honest when something goes wrong. I'm glad they took responsibility and helped make it right.

They recommended to replace 2 catalytic converters several months ago, approximately a 4,000 dollar…read morerepair. We were skeptical since the car ran fine, but a sensor was lit up. Turns out the converters were fine, sensor turned off on its own. The sensor light was the result of bad gasoline, once that cleared out the light went off. We researched failures of catalytic converters and the failure rate on modern cars. This is a rare event according to the major manufacturer of converters. We were really disappointed in this very expensive recommendation, as this business had great reviews.

Very professionally operated, communications excellent with state of the art technically capable…read morewith text & email quotes and notifications. Very good techs & open discussions about issue and best path for remedy.

I had a TERRIBLE experience with this automotive shop. Our 2019 Dodge Journey was constantly…read moreoverheating. I was told by the Owner as well as the Mechanic that they did a bunch of test and that I would need to replace the Radiator, the Water Pump, and the Thermostats, in addition, they did a flush. After doing all that work and charging me over $2,000, my car was still overheating. They could not explain, after doing all that work why my vehicle kept overheating. They then came to a decision that I would need to change out the catalytic converter and both oxygen sensors. That was gonna cost another $2,000+. I chose not have them work on my car any further. When I first met the owner he claimed that he has qualified and experienced Mechanics. Given my experience, that would not seem to be the case, therefore, I do not recommend Akin Auto Care.

These people offer a 69$ diagnostics. When you take your vehicle, do not be surprised if they keep…read morethe vehicle for over a week, never have updates for you, and then call you when repairs are done and total 580$. I specifically told them to diagnose it, and I can likely do the repairs. Instead, they put the car in a different shop, and called me after my 69$ diagnostics was a full blown 580$ repair bill.

Ever since I moved to Tx a couple of years ago I've been looking for a good and inexpensive auto…read morerepair place, and I've been here a few times and won't go anywhere else they are amazing and very honest I thought I needed a major repair they said it was just a simple fix and make sense when they explain stuff and in and out the same day.

Hands down best service in Houston. They were very quick on getting the repair quote, getting the…read moreparts and getting the job done. Very fair on price!

Very friendly, fast service and knowledgeable. Would recommend to anyone who lives in the area.read more