Overall, the stay was great! The staff were very friendly…read more Shoutout to Lulu for offering to watch my son while I was eating breakfast, and to Landon for his friendliness at the front desk. The bed was comfortable, and the room was spacious. The hot breakfast offered a good variety and was delicious. There was plenty of parking, and I would definitely recommend staying here if you're returning to Guymon, OK.

Staff, parking, room, breakfast was amazing…read more I will never give a 5 star until customers can control the air con units to provide constant fan circulation and noise. I'd like to offer a bit of advice as far as the air con. Wonder why older women are bitchy on business trips and vacations? These damn hotel rooms don't have an air conditioner that stays on all night. I got four hours of sleep because I had it cranked down to 69. It was fabulous and I fell asleep with my sheet on. It kicks off for 20 or 30 mins and I wake up hot and sweaty waiting for the dang thing to kick back on. Repeat this 30 times and you have an agitated, sleep-starved woman. Can IHG not recognize that if they'd allow even just a constant fan, we'd still get air circulation and white noise and probably only need the ac at 71 or 72 and get much better sleep? As of now-Horrible sleep!!! I know men complain of the unit kicking off and on too. Do something for your customers nationwide! Signed A CLuB MEMBER!!!

I was very impressed with this Best Western Plus in Guymon, Oklahoma. The location, quality and…read morecustomer service exceeded my expectations for the affordable price. Comfortable beds, everything was new, good included breakfast, nice area and the staff were very friendly. Excellent Best Western Plus!

We woke up this morning on our travels hoping to take a shower & it did not work... a trickle out…read moreof the faucet & nothing oit of the shower head. We had to get going, so another hay day & braid it is! Talked to front desk on check out & let them know & he asked if we wanted to take a shower in another room... at this point no, because we were all packed up. He couldn't refund me because I made a reservation on Expedia. He said he can't refund 3rd party reservations. Oookkklkk.. asked him if he can comp a room at a further stay at another Best Western & he said no, only the one in Guymon, OK... we will never be through this town again, so no. I made him at least comp my dog deposit of $30. Very disappointing! Ugh.

Good experience, clean rooms, working washer/dryer machines, and breakfast. NO complaints!read more

Great service, rooms were clean and well appointed. Breakfast choices were varied and good! Would…read moredefinitely use again!

Lodge USA is pretty much exactly what you expect from a USA roadside motel. 4 stars based on…read moreroadside motel comparison, not comparison against a place like the W. Clean, relatively comfortable, friendly service. Pet friendly for an extra $5, which is a bargain price for pets in these parts. It's a little loud with the road and train tracks so close - earplugs would probably help you sleep better. If you're in the area and need a clean, frills-free place to rest your head....Lodge USA, here you come! PS bring your own shampoo.

I travel for work and live in hotels 90% of the year. This hotel is super nice. Newly remodeled…read morerooms with a nice,big, and new flat screen TV with directtv. The WiFi is good and the rooms are super clean. The owners are super friendly and helpful. I've stayed at other hotels in Guymon and this one is the best deal in town.

The little Indian boy at the reception was rude and I'm pretty sure he was high. He wouldn't let me…read morecheck in either. Would appreciate a response

For the money this place is definitely a diamond in the rough. The rooms are spacious, clean and…read morecomfy. However, the staff are the shinning stars in this hotel. Patricia and Natasha we absolutely the best customer service staff we have encountered in years. They were friendly, courteous and very helpful. If you want a clean room friendly staff and not a lot of extras this hotel is the best value for your money.

Wow. I can't say enough about this place. After a full day of driving. We were reluctant to book…read morehere but not many options. This will be on our list going forward. Clean. Clean. Clean. Everything is this entire hotel was clean. We saw no dust at all. It was so nice. The staff was great and helpful. The breakfast was better than they described. Eggs. Biscuits and gravy. Sausage. Waffles. Cereal. Oatmeal. Fruit. Juices. Wow.

Every time you call the office it keeps ringing until they decline the call because they don't want…read moreto answer... Called the desk while standing outside watching the owner and they just hung up while they weren't busy. Plus they have a guest WiFi connection but never provided the password for it... this motel is complete garbage!!

Needed a place to stay immediately, as we had been on the road for over a day. Was desperately…read morelooking for somewhere that would accept us and allow us to check in before noon. Completely successful, thank the Lord. Room was pleasant as well. We were very satisfied. Rooms have a microwave, flat screen tv, frig with freezer, clean bathroom, comfy bed, and great WiFi. All for $45. Definitely a great deal.

We checked in yesterday (December 18th) to room 174 the king suite. We were afforded this room at a…read moregreat discount $52.00 versus $75.00. The young lady at the front desk was very polite and had a great willingness to help us when we came to book the room. The room was very clean and nice for a small town motel. Has a separate living area with a pull out couch for company. King bed is true to size and I only mention that because when we stayed here before we stayed in a 'queen' room and the bed was barely a full sized bed. So kudos! The absolute only complaint I have is the toilet does not work properly. We made them aware of it and they promptly handed us a plunger. It is very inconvenient to have to plunge the toilet EVERY TIME we have to go to the rest room. Please fix! Great customer service!!!!!

Lower your expectations when you stay in this hotel. The rates were what we were looking for and…read morethe bed & pillows were decent. The room was dirty, the linens are old, and don't get me started about the shower head being only 5ft high. You get what you pay for.

No response from hotel about an incident involving a fall in the room bathroom and quality of…read morecleaning in room. No one at the desk when the incident happened. Reported to corporate but this is a franchise.

This location is poorly run. Rude. Dirty. Take your business elsewhere…read more When getting into my room, there were dirty towels on the bathroom floor and used soap in the shower. Clearly their "deep cleaning" missed the mark. Back to Hiltons I go.