We've been going here for years since we don't have health insurance! Doctors are GREAT, even the…read morescheduling staff is so nice and helpful. If u have lower than average income and don't have insurance this is the place to go! They have 3 locations and we've been to all! (new Town, St Peter's and Wentzville - (our family's location)

Professionals there to help when my family needed them the most!! They were able to help us make…read moresense of things and give us guidance on how to move forward to continue getting the support we needed!! Definitely recommend!!

I had been going to Dr. Mandava for close to 20 years. I went when she left her last employer. I…read morethought she cared. Although she would occasionally try something new, it never worked. Not her fault. But, I got no better on the same drugs she prescribed me for 15*20 years. I got covid in Feb. 2021 and again in Feb. 22. I couldn't talk on the phone. I received no advanced notice, called the pharmacy to refill my meds, and they wouldn't fill them. I called the office and spoke with the nurse and she said the Dr. wouldn't fill them or see me again. I asked why? I missed 2 appts. and was behind 1 payment. I begged to get one more month and she refused until the nurse talked her into it. I can't afford a psychiatrist and am going literally crazy. No reality. I feel like I am tied to my husband and he is in another room. MY husband left me and now my mom doesn't want all the whining and crying plus the antisocial behavior, and I just don't know how to get out of this misery. This feels like a divorce, I was so attached, and she didn't have the decency to tell me herself or give me notice.

Dr.Mumtaz doesn't know crap from crisco. He doesn't listen to a word you are saying he just…read moredismisses it as typical teenage behavior. Well, gee that's all nice until your kid tries to commit suicide!!!! But hey I guess thats kids being kids and we shouldn't worry .....RIGHT ???? Trust me I'd be worried ... very worried. !!!!

They were able to get me in very quickly and are so friendly there! A real life saver!read more

Reading other reviews i was nervous to come here. But ive only had good experiences! My doctor is…read morevery kind and communicative. She listens and explains everything to me. The receptionist Hailey is extremely nice anytime i come. I know some people have complained about the fees, but when you make an appointment and when you sign the paperwork, it states that there are fees multiple times and explains what the fees would be for. They don't randomly charge you anything. You have to be able to know how to read paperwork and know what you are signing. They make it very apparent that if you are too late or if you no-show, they will charge you. Therefore, be an adult and make sure that you are not late and don't no-show. overall, I've had a great experience!

I followed my provider here b/c she took a job with them; but their office staff is the worst! As…read moresomeone who is in customer service, I know what it takes for good customer service. These girls are rude and more condescending than I've ever experienced from a front desk! I've been telling them how important it is for me to get my meds at a certain time and they drag their feet give the message to my provider so that the provider can write up the prescription. I have been messaging them for a week now, and because of them I ran out of my medications when I CLEARLY asked to have my medications written up by a certain date. I keep having to go back and forth with the office staff instead of messaging my provider. It's a pain! Plus, all the unnecessary fees of just being part of their practice--even if your medicines are not a controlled substance--are RIDICULOUS. If it were not for my provider, I whom I love, I would NEVER return to this office. Unfortunately I have to stick with them for a little bit longer. At least until I move in a few months. Then, I will unfortunately have to find a new provider. For as much as I enjoy her care, dealing with the office staff I'd just not worth the hassle or my energy.

Nurses were very helpful in ER. Checked in multiple times. Concierge asked if I need any water or…read moresnack, etc. Nice but Not necessary. Doctor explained everything in an efficient, bug not rushed conversation.

This emergency department is a disaster. I have been using this hospital for almost 20 years. Not…read moreonly is the staff not friendly any longer, but the efficiency is horrible. You need to improve a great deal for me to come back. I will be going to St. Lukes in Chesterfield from now on, although I live 5 minutes from you. I cannot believe how ridiculous they have become. Your doctors see patients only as numbers. Extremely disappointed in BJC.

I have been going here for several years for my basic medical needs. My primary care physician is…read morepart of this group. I also get blood draws here. I've gotten excellent recommendations for specialists I've needed throughout the years. Everyone, from front office staff to doctors and nurses, is kind, caring, and professional. I also get prompt responses to questions I ask on MyChart. I would recommend BJC Medical Group to friends and family.

Four hours later and I'm still asking what next steps for an ER patient. Dr advised he would…read morerecommend admitting. Now an hour later and condescending nurse advised not my patient and it sometimes takes days to get a bed. Nice bedside manner? Patient advocate? I think not. An army of at least 8-10 nurses and health care providers sitting on their very large butts. This for a HIGH risk patient.