Seems the only time I have an issue with a pet, is on a weekend, or holiday, and it's become…read moreincreasingly harder to find that veterinarian that will even answer their phone. I know veterinarians work on rotation for times like this, and Dr Gleason was great and reminded me of an old time vet who truly cares about the animals he treats, and the human owners who are stressed out and worried about their animals well being. Worth the drive for such caring service!

Lately I've had to bring my 2 dogs to the Vet at Burnt Fork. I've requested Dr Boler because she is…read morekind, smart and loving to my dogs. My favorite tech there is Heidi. She's all very smart and so sweet to me and my pups. I recommend these 2 ladies to anybody looking for a new Vet.

After 5 years of my dogs and my family's dogs going to BFVC and lots of money spent, we will no…read morelonger be taking our animals to this clinic. I waited 2 weeks for an appointment and drove a hour to get a refill of meds for my 13 year old dog's itchy skin, which he has had for a few years now. Roscoe was DENIED treatment because he can not have the rabies vaccine because he had SEVERE REACTIONS when he had this vaccine at 5 years old so we have never given it to him again. We fear he could have the same reactions and die from the vaccine, especially because he is 13 years old. They sent us away without any treatment but they did MAKE ME PAY $55.00 for ABSOLUTELY NOTHING!! I should not of had to pay this. The other thing that ticks me off is Dr Boler offered to prescribe me Gabepenin and Trazadone so I have it so I can give it to Roscoe to calm his nerves for next time he comes in because he is a scared dog. This is funny because she can prescribe me these meds without the rabies vaccine but can't prescribe me the meds that he has already been on?!!! We absolutely will not be returning. I feel that they owe me my $55.00 back and treatment (I am going elsewhere and will never bring my animals back)

Just wanted to submit a 5* review for Dr Joe and his team! True professionals even on their busy…read morebusy days. I appreciate their care for our senior dog Zoe will be turning 15 in October. I appreciate their care doctors, vet techs and front desk staff members as they are not only efficient but they are flexible when it came to a financial mix up with a recent prescription. Thanks Dr. Joe for appreciating long time customers and making an exception for us recently. We will continue to bring Zoe to you until the end which I hope is several years to come. Thank you. Thank you. Thank you.

They're horrifically busy all the time, and I prefer for my girl to be seen by Dr. Joe (who's…read morecrazy-busy), but everyone there is top drawer: knowledgeable, conscientious, great with one's pet, and despite it being a very busy practice, we've never felt rushed or been given less time than desired to get all questions answered.

I recently adopted a cat that was rescued from a home in Hamilton, Montana. Through the paperwork…read morethat accompanied her, I learned that Dr Boer had been her veterinarian there. I contacted him by email to request whatever information he could provide me on her background. Dr Boer responded promptly by email and advised that his care had primarily consisted of administering vaccinations to the cat. He then offered to fax her records to her new veterinarian here in Maryland! Dr Boer was very courteous and cooperative throughout our dealings. When I provided him the fax number, he promptly forwarded all his medical records to my vet here and emailed me back. A very pleasant person, indeed!

Every staff member was nice & friendly & very helpful…read more We're visiting from out of town for 2 weeks & noticed something was wrong with our dog Ruckus. We called three other places, but they weren't able to see us, they recommend that we call the Companion Vet Clinic. Twenty minutes later we were seeing the Chris, the vet. Not the news that we were hoping for our Boxer, but still very nice place & people.

These folks don't know what they're doing. Find another vet. They over charge, they can't give a…read moresimple shot to a dog, everything is "traumatized " and oh so stressed out. Not a Montana business, out of staters for sure. Skip this one!

Melinda is very caring, attentive and personable. We have two dogs and a cat that we drive 25…read moremiles, past several other vets, because we really value the qualiy experience. Highly recommend Willow Mountain!

Worst vet experience ever! The techs injured our dog while doing a simple blood draw, the place…read morewasn't very clean, and the attitude of both the staff and vet was condescending. When I tried to address some of these issues directly through private message with one of the techs I was accused of trying to start a "pissing match" and complaining and causing "problems instead of discussing things like an adult." Since my visit a number of other people have shared their stories of the clinic and we feel lucky to have gotten out of there with just a limp.

This is without a doubt the worst vet I've ever had to deal with in the 11 years I've been breeding…read moredogs. Dr Shura Bugreeff is disorganized, absent minded, and has disgraceful communication skills. I brought over 3 dogs for reproductive services from out of town and have been charged for services she never performed, was kept in the dark regarding my dogs care (even post operative), was not informed of test results I needed to consult with another vet, phone calls were ignored or not returned, and I was flat out lied to when I tried to verify that a $1200 cryo tank that had shipped in from a vet in Colorado had been returned. In the 8 days my dogs were under her care I was allowed to chat with her twice. Appalling client service and one of my females developed serious complications from a rather easy to perform surgical insemination procedure. I have never given a vet a bad review before...until now.

Marcos Puiggavi was excellent. They took care of our pup like he was their own. And in an…read moreemergency, they handled everything so efficiently and effectively.

Excellent customer service as they got us in over Christmas, we forgot our dogs medicine on our…read moretrip here. They were quick to respond & help us out.

Intelligent, nice people who listen to you and work with you to find the best food for your dog…read more They helped me work through figuring out an allergy situation with a new pup and had great suggestions. I've had dogs for 25 years and this is my favorite dog food/ supplement/ information source by far. Highly recommended.

You spend thousands of dollars on supporting a super expensive dog store for years... for them to…read moretell you that they will not accept frequent buyer cards because "it's been too long" EVEN THO they originally said that they will always accept the frequent buyer cards just not give any more out" Pretty crappy and extremely poor customer service. The worst thing you can do as a store is give out points and then take them away. It's just like stealing. I was going to spend close to $200 and asked them to honor my point cards which equaled $20 bucks and they wouldn't accept it. I asked to speak to the manager and she said she would only take $10... how 'bout I take my business elsewhere. Will never shop here again.

This clinic is terrific with only 1 exception. Adam McDougall. He would push euthanasia before…read moresuggesting that there may be a payment plan. The word euthanasia shouldn't be spoken until there's literally no other option. He just wants you to pay it all ASAP so he gets his paycheck quicker. He doesn't realize how close he came to needlessly killing my cat. Here's what's terrific, most of the staff are warm compassionate people who are great with pets and generally very human. Doctor Cross being a perfect example. We've brought pets here for years and Adam McDougall is the only horrible experience I've had here.

I used to adore Missoula Vet! I had planned to stay here for the rest of my dogs' life However,…read moresince Dr. Andrew Cross (I absolutely adore you, Dr. Cross!), sold the business, it has transformed into one of the most unprofessional and greedy establishments I've ever encountered. I should have heeded the warning when I received the email informing me that they would no longer send prescriptions to third-party pharmacies, claiming that third-party pharmacies lost scripts, filled the wrong medications, and those medications could be compromised and potentially dangerous to the animals. As someone who works in a pharmacy, I can assure you that losing scripts and filling medications incorrectly would result in job loss. Moreover, we also dispense drugs through McKesson, just like Missoula Vet does. If I were to inform a patient that we do not accept prescriptions from Missoula Vet or any other provider in this town, it would open up our pharmacy to lawsuits, and I would lose my job. And let me be clear, you guys are not cheaper than Chewy! Professionalism at Missoula Vet is absolutely appalling! Two weeks ago, I had to bring my sister's dog in for an emergency appointment. The veterinarian didn't even bother to look at his chart, she talked down to me (practically yelling), and argued with me about the medications he was prescribed, claiming they don't prescribe those for his condition. A week later, I brought my dog in for an ear infection while waiting in the lobby for the technician to finish cleaning out her ear. There was another man with his dog, who was paying the receptionist and then left. After he was gone, the ladies at the reception desk started trash talking him. I overheard every word of it. (I'm sure they've said some colorful things about me too.) This is why I'm leaving Missoula Vet. I know they won't care. Thank you, Dr. Cross, for taking such great care of my dog. I will miss you!