Doors locked even on the day hours. I asked why, of course it's concerning if its unsafe area and i…read morewill be coming here often for work, and we have rights to know. and the lady in the front desk was dismissive and looked away. The I waited for check in, in a Teams Meeting in the lobby. I did request to talk to someone else and someone else came, and she explained because there are lits of homelesses in the area. But once guests received keys, they can come in and goes by swiping their keys. Free bfast. Love that. Gym and laundry are ok. Laundry coin only. Pool is square so it was a bit challenging to swim for exercise. Location next to fwy, and Starbucks is next door. Lots of construction areas around. Areas surroundings are pretty concerning. I stopped by Vallarta supermarket and love it, i was able to buy food for three days. Room is decent. Its called suite but doesnt have couch. Work space yes, microwave and fridge yes. Coffees in the lobby seemed available 24/7. Monterey is about 30 minutes from here, will try that area next time, or Morro Bay.

Pros: - Free parking with lots of availability…read more- Larger room and bathroom - Common areas are clean and well lit - Plenty of luggage carts available - Two elevators - Updated Hilton entertainment system with large TV Cons: - Room lacks lighting - Extremely firm and uncomfortable mattress - Luggage carts ALL have flat tires, impossible to move - Low flow shower head - Not enough towels It looks like this Hampton Inn is being remodeled. The common areas look finished but it was hard to tell with my room as certain aspects like the bathroom show age. Plenty of up front parking and no parking fee! Luggage carts (although they all have flat tires) and two elevators made it easy to unload my vehicle and get to the room. The bedroom was very large, and the bathroom was roomy. There are not enough lights in the bedroom area and it was difficult to even unpack. The mattress was cheap and awful, hard as a rock. The standard low flow shower head turned a ten minute shower into a 20 minute shower. Housekeeping knocked on my door an hour before checkout but didn't speak any English so I have no idea what she wanted. The counter staff were friendly. Overall this Hampton Inn is average although I would not stay here again due to the uncomfortable mattresses.

I was surprised by this hotel. The room was modern and clean. You can tell everything feels new…read more The air conditioner blows cold. Few reasons I didn't give it 5 stars. 1) no ev charging, 2) requested for a specific floor in advanced and didn't get it even on a Tuesday, 3) no A/c in the elevator or hallways

Great hotel! Two bed suite with a fold out bed, Keurig machine, fridge, and microwave, full…read morebottles of shampoo, hair dryer and clean beds. The check in was weird as no one was at the front desk at 10 PM. Had to wait 15 till someone came back. They had a great breakfast with turkey sausage, bacon, pre-made omelets, pancake machine and hot oatmeal. There's no pool which in the summer would have been nice. The coffee machine was good but one was broken so took 2 min to brew every single cup. Still, it was a great deal for our family and would stay again!

Overall, this is a nice hotel in a great location, and the rooms were one of the highlights of my…read morestay. I would rate the rooms **8/10**. They were clean, comfortable, and had everything I needed. One thing I found odd was the setup with the **Courtyard and Residence Inn being right next to each other**. The biggest issue for me was the pool. The Courtyard itself does not have a pool, so I had to walk all the way over to the Residence Inn to use theirs. What made this more frustrating is that the Marriott app advertises the Courtyard as having a pool, which can be misleading when booking. Because of that, I'd rate the overall ambiance **6/10**, despite the hotel having a nice lounge area with plenty of seating. Another issue was the breakfast. I always book my hotel rooms with **breakfast for two**, and I specifically select the package for two rather than the package for one. I've stayed at multiple Courtyard locations with Bistro/Starbucks setups, and this was the first time I wasn't given any breakfast vouchers. I actually had to argue with the staff to receive the breakfast for two that I had already paid for. There are separate packages for breakfast for one and breakfast for two, so I don't think this should have been something I needed to argue about at the front desk. It was an unnecessary inconvenience. The service overall was okay, but there was definitely room for improvement. I'd rate the service **7/10**. Most of my interactions were fine, but the breakfast situation really took away from the experience. Overall, I think this is a good hotel with **nice rooms, a great location, and a comfortable lounge area**, but I would recommend double-checking the pool situation and your breakfast package before booking. I'd consider staying here again, but I'd hope the issues with the advertised pool and breakfast vouchers are addressed.

The location is under construction. It was difficult to find the entrance. It's in the middle on…read morethe left side, all covered up by wood pieces. There is a walkway to get in though. The front desk is kinda small if you didn't enter from the entrance. You can go to the indoor pool in the hotel next door. When I booked the hotel room it says it comes with breakfast for 2 adults and 2 kids. Somehow the booking only showed 1 adult. The front desk said they would check on it and didn't get back. When I checked again, the front desk gave ridiculous reasons (room cost more for 2 adults 2 child rather than 1 adult!?!?) and said would up charge me if they were to comp the breakfast. They eventually included the said breakfast after long conversations. Breakfast was good tho. Not much option but everything tasted good. The muffin was warm and the breakfast burger has bacon and avocado.

We stayed here for the weekend so I could be close to Skydive Monterey Bay for my birthday weekend…read more Check in was easy. The front desk explained that they had breakfast available from 7-10am, a pool and vending machines. Parking was easily accessible. Additional parking available as well. The room was tidy. There is a microwave and fridge available. Per my Mom, the bed was a little hard and they didn't clean behind the sink area. Besides that, it was a decent hotel. The staff were exceptionally nice and happy to help. This morning our breakfast table was a little off set and the employee helped us adjust it. Also, we forgot our room key and the housekeeper opened the door for us. In n Out, McDonald's and AmPm are within walking distance.

Front desk is not welcoming and does not have any customer service. Wouldn't let us pay for an…read moreextra person like the post says. Ended up having to get a second room and split the family up (1yr old counted, 1 over) instead of paying an additional 80 dollars we lost out on 400. Then, when i'm already vulnerable with my husband in another room, so I didnt lock the backup bolt. one of their employees entered the room unannounced and it was just the kids and I. Woke me with an anxiety attack and being very startled. Apparently they feel like they could do that, though even after you paid because there was a sign next to the door that they will inspect the room after 2 days. We were only there for about fourteen hours so far

Big parking area, no dedicated parking for checking in.Signs warn you to not leave valuables in…read moresite when you park your car . The gal behind the receipt area was very nice, I had made my reservation on the Bonvoy App .There was a nice fire burning in the reception area and it was very welcoming.Check in was a breeze. This hotel was very clean, a quick trip up to the second floor and I was off to my room . My room was clean and the kitchen area had everything I need to cook a quick meal, no they do not supply oil, but there are small pots and pans. There are forks, knives, plates and cups. The surprise came when I saw a portable air conditioner, the exhaust was exiting out a window that was up, this made the outside noise very loud. The bed was very comfortable, it was queen size but that's ok, I slept like a baby . The towels were well laundered and soft , there is a blow dryer in the room, there is an iron, My room was pretty good , I wish the receptionist would have told me about the portable a/c , these rooms are not cheap, I'm an ambassador elite at Marriott hotels. Did not try the breakfast.

The stay wasn't horrible. The room had a very chemically smell to it. The bathtub didn't look too…read moresanitary either. A big issue was that a few us booked this hotel, or next door at the Courtyard, so that we could all stay together during a golf trip. One of my friends was given a call saying his room had been flooded so they had to cancel his reservation, but made very little effort to find him a new stay and decided to displace him instead. They pretty much told him he had to find a new place to stay at 8pm during a time when all the hotels in the area were booked due to a marathon.

We stayed here for the SLH Sun Wind & Wine festival at Mer Soleil Vineyards and it was a good and…read moreconvenient choice. We were pleased with our 2nd floor room. It was spacious and comfortable. As others have noted, the stairs are a bit steep but we had no issues with it. The downside of the property is that it feels quite impersonal. You check in like you would at an AirBnB rental. There is ostensibly an innkeeper on site but we never met (nor needed) them. There were also some difficulties getting our reservation payment process finalized. Even though we reserved via Booking.com, the property uses their own system and the information did not coordinate well. It took multiple messages back and forth with a remote service center before things got squared away. Knowing what i know now, I would just book direct if the rates aligned. BOTTOM LINE: A nice choice at a memorable but slightly quirky property. We would stay here again.

We came back again! This is our favorite place for Laguna Seca races: 8 minutes away from the race…read moretrack entrance, very quiet (!) and remote, nestled into green park surroundings of a private gated community, but only 5-8 minute drive to downtown Salinas. We stayed two nights (FRI to SUN). The rooms are gorgeous and we always love the lush surroundings and serene vibe. The inn keepers are there to help, and after all the race noise and engine sounds it was fantastic to snuggle into bed at night with (free) popcorn and watch a movie after relaxing in the bubble bath. We will be back, for sure.

This hotel was very clean. Staff were extremely nice. Special mention of Liz for evening check in…read morewho was extremely helpful and special mention of Monica during the day who was also helpful. Thank you to both these remarkable young women! Room was comfortable and spacious. Did not have any problems with room. Outside pool could be warmer. Not many will venture into a 78° pool. 84° should be your minimum if you want the pool used. I would give 5 stars but because of pool temp im reducing it to 4 stars. If you don't care about the pool its a great place to stay.

This place was an alright place to stay. Not too sure if we would stay here again. There is a…read moreMcDonald's and an In N Out next door and other hotels on the same street. It gets very packed on the street due to the In N Out. There are homeless people wandering around. It is close to the freeway which is nice. This place has free breakfast (waffles, yogurt, cereal, juices, coffee, etc.) which is also nice.

We stayed here for my Sister's Wedding that she planned in Carmel. This was the only hotel that was…read moreaffordable at least in MY budget. Lol They were renovating the lobby area. Still was able to check in and check out easily. Staff was friendly. Rooms were spacious and clean. Had no problems others occupying the other rooms. Parking was enough and nearby our rooms. Our free breakfast was just fruits and yogurts. Was expecting more. But, it made sense since they were renovating. No biggie. Will definitely stay again here.

We had not planned in advance, and needed a room in the area on 1-4-22 - preferably between…read moreMonterey and Salinas and this place got the bill. We were lucky to get anything at all with the pro golf tournament in pebble beach with all the stars going on. Rates were a little higher but we were desperate. Check in and check out were a breeze and desk staff were courteous and helpful. It's an unassuming spot with a Valero gas station in front. We stayed in room 120, the room was basic and clean. I was pleasantly surprised the bed linens looked fairly new, none of those old polyester motel linens, so grateful. I also appreciated the bottles of water when we arrived and the goodie bag when we checked out in the morning. With COVID, these now take the place of continental breakfast, I guess

I had a very disappointing stay at this motel. When we arrived, the room assigned to us had not…read morebeen cleaned, and the beds were still unmade. Mistakes can happen, but what was most disappointing was that the receptionist didn't apologize and simply reassigned us to another room. The second room wasn't much better. It was warm because the air conditioner barely cooled the room. The microwave and refrigerator were old, the shower had very low water pressure, and the body wash dispenser was almost empty when we checked in. Overall, the room was in poor condition--not even what I would consider acceptable. The complimentary breakfast was also disappointing. It only included toast, coffee, cereal, Danish pastries, and yogurt as the only protein option, with very limited variety. The front desk staff didn't seem welcoming or happy to assist guests. There also appeared to be too few staff members, resulting in long lines at check-in. Instead of feeling welcomed, it felt like guests were an inconvenience. I wasn't expecting five-star service--I simply wanted to feel comfortable and at home while away from home. Unfortunately, this was one of the worst motel experiences I've had. I will not be returning, and I would not recommend staying here.

They have bugs... literally! Fleas bed bugs something.. INSTANTLY FELT IT!!!! We left they gave us…read moreback the deposit but kept the booking money!!! Should have been highly compensated BUUUUUGS!!!!!

Came here for 2 nights on a trip to Monterey This one was…read moremore affordable then the other hotels nearby It was ok beds were comfy Bathroom tiny and alot of cheap appliances The free breakfast is basically waffles French toast and bagels with juice or coffee nothing special but free so cant complain Didnt try the pool but looked ok Staff at the lobby was nice

If I could improve something, it would be Yelp's ability to give 0 stars. Will not be coming back -…read morewould have left the first night if it wasn't for every other option nearby being sold out of $1,500+ for my group's size. As soon as we stepped in, there was a musty smell, very apparent mold on the curtains, and stains on the carpet. The walls, floors and furniture were dirty and/or stained. Bugs in the light fixtures. AC unit was practically non existent, and old. The matt on the tub floor was dirty and grey, along with the complimentary soap dispensers. Both the hand towels and bath towels were stained (either stained grey or some other fluid that I don't want to know). The continental breakfast was coffee, bread, and premade waffles. The TV turned on but was only white noise with the inability to change channels. Oh, and the "new" rolls of toilet paper that were installed for new guests was basically enough for four wipes - staff was nice enough to fold the first square of each roll though. Spend your well earned money somewhere else.