If I could give zero stars I would. To start, everyone who works in the leasing office and…read moremaintenance are rude. They dont acknowledge any requests for repairs, parking issues or amenity issues. When our lease was over the apartment was left immaculate and they accused us of thousands of dollars or damage. Meanwhile we took photos and video of how the apartment was when we left. They do this so they don't have to return your security deposit. We were never notified they allow Affordable housing. Towards the end of our the entire complex seemed to be section 8 housing. People who didn't live in the complex were using amenities that only Avalon occupants are allowed to use. This made parking insanely difficult. As far as parking, they only give one spot per apartment but make you pay for all vehicles you have registered thru them. Why am I paying for parking if I can't find any spots or have to always park on a guest spot? While living there, they renovated the clubhouse so the gym and lounge areas weren't able to be used, the BBQs weren't working but they kept charging us. There are a lot of hidden fees and our monthly rent was never the same cost. BEWARE. STAY AWAY!

Mold found in apartment--coming up through the flooring and growing on the carpets. Mold damage…read morethroughout my child's room. Unable to occupy the home yet no one from leasing gets back to you on next steps. As of now, we can't stay in the apartment and are waiting for the environmental assessment, but the photos indicate clear mold throughout.

West H., If you…read morecould get Mariel to freaking respond to me since you own the property and she is your staff, I would appreciate it! I'm going to the news and lawyers soon! The staff there were quick to rip apart my apartment and start the remodeling but where is my damn check!!! I had to go to the end of the island to get my sister's signature and have it notarized. I want my money back now! It's now 2 month going back and forth. Shame on Fairfield. But keep letting the scum of the earth reside there as long as it's guaranteed state money for you all. Absolutely NO respect and concern for tenants who work and pay on time or EARLY! Disgusting company and people who run these places!

Staff is not responsive to major issues. My apartment has had multiple leaks through ceilings in…read morevarious rooms. For weeks there was a leak from the bathtub in the apartment above mine into my shower and they told me to just deal with it as if it is normal to shower while someone else's fluids are dripping on you. Horrible experience, stay away from this place

A very nice and professional electrician came to my apartment and fixed a broken light switch. Very…read morebasic, and the part cost 20 dollars. He charged me $280 for about 45 minutes of work. I don't think I'll ever get over it.

From the owner: Underfloor heating Extractor fans…read moreFault finding Surge Protection Lighting-Security, Landscape, Upgrades, Installs, Energy Efficient Short Circuits Flickering Lights Blown Fuses Replace Broken or Add  New Switches Outlets Electrical Service Upgrades Replacement Code Violation Ceiling fans installation Install Lighting Fixtures Electric Sockets Smoke Detectors Light Switches Exhaust Fans Outdoor Lighting Emergency Electrical Service, Electrical Wiring, Panel Replacement, LED Lighting, Licensed Electrician, AC and Heating Circuits, Electrical Services, Electrical Coupons, Install, Repair, Troubleshooting electrical company electrical repairs

I've been working with Carol from Avenue Design Group for a while now and she has helped me update…read morethe rooms in my home and create a beautiful flow from room to room. She is someone who pays attention to detail and will point out things to me that I never knew to consider. She has a great eye for design and will work with you to create a room with the look you want. She cares deeply about her work and takes a personal interest in her clients. She wants each room to look perfect and also to reflect her client's vision. Carol is great with color and will deliberate between different shades of white when I never even knew there was a difference. But it does always make a difference when she chooses the color and it's just right. She has helped me order a custom sofa that fit exactly into a small space and found me the perfect TV console to fit in my small room. She has great resources and works with very talented people. She has helped me with window treatments and rugs that work in each room. She arranged for my vintage dining room table and chairs to be refinished and helped me choose the chair covers and stain for the table to coordinate with the rest of the room. She also took my old dresser and had it refinished and then transformed my guest room to coordinate with it in style and color. Carol is so easy to work with and she is incredibly knowledgeable. She communicates regularly and always follows up. The best part is that she educates as she works with you and doesn't judge you. She will listen to you and then make suggestions and explain why she makes those suggestions. She is also very aware of budget and will work within your budget to create the look you want. I can't say enough good things about Carol. She is easy to work with, has great ideas and resources and really knows her business. I will definitely call Carol for my next project!

I wanted to make over my apartment but it's not really big enough for (and I can't afford) one of…read morethose big interior design firms. So I was glad to find Allison and learn that she got her start with one of those firms. She came over to my apartment in Battery Park and, after taking a quick look around, gave me a lot of helpful design tips to fill the space. She listened to my budget needs and was able to accommodate both my style and budget when picking out furniture. As an interior designer, she has access to great discount prices I would not have been able to get if I had gone shopping myself. She also recommended a great housekeeper I now use regularly!

I was very impressed with the professional and pleasant demeanor displayed by the two men, Andrew…read moreand Marty, who arrived to pick up my furniture donations for Open House Exchange. They had to load several big pieces of furniture on the truck. I was in awe of the care and patience they displayed as they collaborated on the best way to move the piece into the truck avoiding any damage. They did the job smiling the whole time! If you want a company that takes special care no matter if junk or donations, and enjoy doing the job, then NGM Moving and Junk Removal is the company for you!

NGM Moving was amazing! Communication with Nic, the owner, was effortless. He worked with us to…read morefind what time worked best for us for our small move and not the other way around. They were kind, respectful and made the ease of moving almost enjoyable. And their fee for the move was the very best we've ever experienced. I would hands down recommend NGM movers for any move, big or small.

I had a great experience with Metro Solar. I'd been struggling to figure out a way to…read moredrape/shutter/blind the enormous, street level windows we have in our NYC apartment. I wanted privacy but did not want to sacrifice the light streaming into the apartment. I contacted Metro Solar to discuss the idea of a frost film for the windows. They were so helpful: they had a number of recommendations, visited the apartment to see what might work the best, got an estimate to me very quickly and then scheduled the job on a date that worked for me. They not only did the frost-film with a 3/4" clear frame, but suggested a clear security film (making the windows harder to break) to go under the frost. Everyone, beginning with my initial call through the crew-of-two who came to install, was friendly, polite and professional. Excellent!

I called requesting information about installation of window films for work and the owner was…read moreincredibly rude and unhelpful. I know I'm not Lincoln Center but, I was looking to actually have someone who is knowledgeable help me with my problem and I would have payed for it too. YIKES!

Mary insisted that I needed a whole new faucet because they couldn't get the parts. She sent over a…read moremoron who didn't know what he was doing. He installed faucet which leaked again after a few days. They another moron to clear a drain outside. He put a hose in something which wasn't a drain without knowing where it went. Last straw when I spoke to her husband the owner about another leak he told me shower head needed to be replaced which involved knocking down a tile wall. My handyman fixed it in 45 minutes. They lie and then cheat. They put in a faucet which they told me was sigma which was actually a cheap knockoff. Stay away from this company. They are dishonest and incompetent.

Had an emergency leak in my home. Werner sent someone out the next day but would have same day…read more They honestly told me it would be considerably more for Sunday service which was nice. Showed up on time. Fixed what was requested and was very friendly. Needed follow up work done and they were prompt to respond. Would use them again for emergency or even needed work.

Yes only 1 star here…read more Old apartment buildings where kitchens and baths have been updated but not much else. In the wall air conditioners, heat that is just on or off (heat included in rent), parking very far from front entrances, shared hallways where you have to smell other tenants food cooking (curry gross!) and listen to their loud conversations. Every time I used the blow dryer when the a/c was on I blew a fuse so I had to turn off the a/c to dry my hair. No outdoor terraces or balconies (I think they're adding them now) They're affordable compared to Avalon communities but to me, I couldn't wait for my year to be up

The current management is horrible. They dont get back to you if there's a problem .They promise…read moreupgrades ,raise your rent and do not deliver. They are not luxury as advertised. They need a new management team. Some one who knows what they are doing. This group has to go!