Karen and Patrick Buckley are - HANDS DOWN - the best realtors you could ask for! They know…read moreeverything there is to know about buying and selling and they really get to know you during the entire process. I first met Karen when my boyfriend and I wanted to go see a house I found on Zillow. From there, she took us on many hunts for a new home. She really understood what we were looking for and worked with our price point. Prices have risen a lot recently, so we have yet to purchase a home, but in the meantime, I decided to sell my own townhome. Of course I asked Karen to be my realtor! Karen spent many, many hours talking with me in person AND on the phone, sending emails, and even texts. She was the most responsive realtor I could have hoped for and always had helpful, detailed answers for every single one of my questions. If she was unavailable at any time (which was rare!), Patrick stepped in seamlessly to assist. Karen worked with my HOA, the title company, and the buyer's agent to get all the information needed and everything always had an incredibly fast turnaround time. Karen and Patrick even did the staging for my home and it turned out AMAZING! I very nearly had second thoughts about selling the place! Karen had a professional photographer take the photos for the listing and they turned out really well. Patrick took some of the photos himself and they were excellent - he has a great eye for how to take listing photos! Karen and Patrick even did a virtual tour website and gave me a DVD with the staging photos as a keepsake. When the house was in the final closing stages, Karen and Patrick came by to collect their staging items and even helped me getting some of my heavier items into my moving truck. This was such a great help to me and I appreciated it so much. On the day of closing, Karen actually drove me to the office and was there to help walk me through all the documents before signing. It was a HUGE help and such an amazing thing for her to do. I really felt she had my back from start to finish. On top of all this, Karen and Patrick are two of the most warm and genuine people I have met. They both have a great sense of humor and extensive knowledge on every aspect of the buying and selling process. Karen's past experiences as a broker and Patrick's past experiences at Zillow make them a really well-rounded team who will give you the best real estate expertise around. In fact, I dare you to find anyone better! Karen and Patrick are the best team you could ever ask for and I HIGHLY HIGHLY recommend them whether you are selling or buying. They ROCK!!

I second everything the below reviewer said about Karen and Patrick Buckley…read more In an extremely competitive market, their combined 30 years experience made a difference. We ended up buying our dream home even though we were not the highest offer due to Karen's negotiation skills and ability to write an attractive contract. My fiancé and I were first time homebuyers. I really appreciated the time they took to educate us about the home buying process during our initial meeting. We came to the Coldwell Banker Bain office once during our home search. The receptionist was very friendly and outgoing. All in all, we had an amazing experience and would recommend Karen and Patrick to everyone :)

This house that my grandson bought listed agent Nathan Butcher was a nightmare! None of the…read moreconditions that was signed for by my grandson was met. They must have payed off the inspector. House had water conditions up and bottom, rat and mice infestation and there shit in attic and under house. These and more conditions that was to be taken care of was not done but Inspector signed it all off. Now till we find a good lawyer we are having to fix all the problems ourself at our expence. Watch your back our they will get you too!!! Raymond Hayes

Run away! We were looking for a home in the Seattle/Tacoma/Olympia area. We were introduced to a…read moreJohn L. Scott real estate agent through a friend. Our agent barely worked to find us a house. Luckily, with Zillow, we told our agent what houses we were interested in. We had reservations about one of the houses for legitimate reasons. But instead of trying to allay our fears, the agent kept pushing us towards buying it. We could smell the fear and frustration that the agent was going to lose the sale. All of the "experts" they brought in to look at the house were either incompetent or had a working relationship with JLS Realty or both. When we pulled out of that deal and made an offer on another home, which his office was also selling, our agent's manager came to the inspection. It was clear the manager was trying to 1) distract us from working with the inspector and 2) influence us to buy that house. In all the property transactions I've been in, that was a first! In the end we didn't buy that house either. Speaking of inspections. As I was paying due diligence I came across Washington State law that prohibited, for ethical reasons, inspectors from providing inspection reports directly to agents without the permission of the buyer. It's a reportable action. What do you think our inspector did for each house they looked at? They gave it to them! For the second house, not coincidentally, a problem with the hot water heater was fixed when we went out to the site to meet another professional. In effect, the inspector gave the selling agent information about the house, which was in violation of the purchase contract. If the seller learned that, the sellers could have used that to terminate the contract AND take our earnest money. John L. Scott doesn't understand that, if they treat us right, we will recommend their agents and call them in the future. Their shady business practices are obviously intended to fatten their pockets at the expense of their clients.

Robyn and her support team really go the extra mile. There were numerous problems and issues but…read morethe team at Rainier really came through. Although I never want another transaction like the last one, I know this group could handle it. Highly recommended!

Team Rood is the best team for title & escrow company I have worked with!…read more All the team workers are very nice, patient, careful and highly efficient! They respond to my emails very very quick! I strongly recommend to choose this team! And their price is very competitive.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

When we met with Dawnette Fletcher she talked a good game and instantly had our confidence. Three…read moreyears later we terminated the relationship for an assortment of reasons. For openers, Dawnette is a shockingly poor communicator. The text chains I could show you are really embarrassing. She responds as if she's only half paying attention and is very unclear in her responses. We aren't sure if the problem is cognitive or that she doesn't care enough to engage with purpose. She also drops the ball. For example, she was given a three month heads up that the renters would not be extending, and I reminded her twice to get ready to list/show the house again. Nonetheless, the house sat empty for a month because she forgot to get it back on the market. Also, she brought every little renter complaint to me rather than just solving the problems like a property manager should. I'd be on a cruise ship texting plumbers while she waited for further instruction. One time she almost rented our home to a guy who was using his father's SS#. It was obvious something was awry with the renters information and I had to point out the obvious to prevent her from renting the house under fraudulent pretenses. Perhaps our biggest complaint of all is she didn't show us an ounce of respect. We felt like we were at the bottom of her list of people who deserve consideration. We paid her way to much money to feel like she didn't care about us or our experience. The first two years we employed her she found us a renter and we managed the property ourselves. That was mostly ok, other than when she forgot to relist the house. The last year we used her to manage the property and it was downright dreadful. We wouldn't recommend Dawnette to our worst enemy. She is bad at what she does. Our property manager in Texas is leagues better in every regard so we know how the job can and should be done. We hope this helps. Avoid at all costs.

If you have a chance to do business with Kymberlee from Windermere Property Management I would…read morerecommend you to run away as fast as you can. She will do the absolute minimum work possible and charge you for everything. Communication sucks. But it is always your fault.

The Tawni Braden & Shantelle Barker Team at Ticor Title & Escrow are simply the best! I've been a…read moreRealtor since 2000 and have never met a team more dedicated to ensure a positive experience for all parties. They treat each client and agent with the utmost respect and have fantastic communication. When you have a choice in Title & Escrow choose wisely...choose Ticor and choose Tawni Braden & Shantelle Barker!

I would highly recommend working with Tawni Braden. She is professional and very personable. If you…read morehave any questions or need help she is always there. She walked me through everything I needed and made me feel at ease. She is fantastic!

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

Unfortunately, don't believe the fancy pictures or the comments. We moved from another state and…read morerented a house based on the comments here. Our problems started right after we rented, and they did address them initially, but then they couldn't agree with the landlord and parted ways. After that, I was left alone with the landlord. Of course, since their contracts ended, they don't have to help, but even though I continued paying all my rent through the platform they provided and they knew about the issues with the landlord, they offered no support when I moved out. They didn't even give me a reference, and because my landlord didn't reply to emails or replied late, or perhaps gave a bad reference, I had a lot of trouble finding a new place. All I wanted was a reference. I came from another state and rented this house sight unseen, trusting their name, but they didn't lift a finger to help me in my difficult time. In the end, with a baby, two months of stress looking for a house, being rejected, and paying more deposit because there was no reference or a bad one. Think twice before doing business with this company or trusting their name, and if possible, talk to the landlord directly and meet them because one day they might be disappeared. Otherwise, you might end up without electricity and get no help from anyone. Because at the end of the day, once they rent the house and get their money, you're nobody's concern. Note for response: I just have asked that I rented property via your company and paid on time. New landlord just want to make sure no eviction or delayed payments. You had all these information and legally you could refer me because I rented from your company and I have used zego payment via from your company. You guys just rented out took your money and left me alone with landlord. I dont know landlord.I trusted your company! You just betrayed and left your customer alone

Ed and his team did a great job on my survey. Their customer service was above and beyond, with…read moreprompt communication and fast service. Would definitely recommend.

I did not end up booking services with DMP because I was provided enough information to do the job…read moreI needed to without it; but I can NOT rave enough about the customer service I received from Hans. He went SO far above and beyond what I could have anticipated from any company, especially one that had not even collected a dime from me. If you need services, please do yourself a favor and use these guys. I have a feeling you will not be disappointed. 5+++ stars!!!