Foods good, service is a little slow and kind of pricey for the quality of some items. Lunch time is better than dinner

Locally owned so always support. Not a fan of their steaks as they are to chargrilled for my liking. The chicken is the best. Like the atmosphere. read more

This place was just ok. I had the brisket sandwich and I was kind of disappointed. The portion was a good size. The brisket had good flavor. However the amount of fat I pulled off diminished the sandwich. The fries were less than satisfying. They were soggy at best. I like a nice crispy French fry and these were far from it. Service was good. I didn't care for sitting right by the service door and listen to it slam back and forth. It just didn't reach the hype I read about in the other reviews. read more

I've been to Willie Sue's about 4 to 5 times when I'm in Sumter on business. My husband frequents this place more than me. I must say that their food is absolutely delicious!! I will tell you the first time I heard about them I was apprehensive (I was thinking it was just a bar type place that would only have wings, chips, and beer) but once I sat down and looked over the menu I started to feel at ease. Let me tell you once I received my order and cut into it and took my first bite...I was in Heaven!!! The salmon melted in my mouth it was amazing! The flounder is delicious too! If you're ever in Sumter, this is a gem you MUST check out. Also, my soon to be brother in law proposed to my sister here and the manager was absolutely wonderful and soo accommodating. Btw the bathrooms are clean and nice if you were wondering...this is my restaurant hands down every time I'm in Sumter. Also, if you have a bad experience with one person (a server or waiter etc) please don't let that ruin it for you...this place rocks! read more

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The food really was amazing. The rolls were fantastic and my salad was on point. I really did enjoy it. But there was a roach near our table however I will say that they took care of the problem swiftly and they're great people. The place is super clean. read more

Love the marinated ribeye, full of flavor! Server was very attentive. Kind of pricey but the flavors in our meal were delicious!

We ordered an appetizer combo with fried gator and fried mushroom. For main, we had ribs, raspberry salad and the grilled shrimp with grits. It's our first time trying the gator and it tasted like chicken to us. The meat was put in a slightly salted breading, making the crispy meat good even without the sauce. In contrast, the mushroom was rather bland and goes better with the sauce. My friends who had the ribs recommended the house's special sauce. The portion was huge so we had leftovers to take back. I had the raspberry salad and it was refreshing with a light sweet raspberry sauce. I enjoyed it a lot though the chicken breast was over cooked and very dry. The croissant that came with the salad was surprisingly good! It was lightly sweetened and was soft on the inside while crispy on the outside, served hot! Haven't had such good ones in a while. The service was good so as the atmosphere. No complaints. The wait may be long as this place seems to be really popular for dinner. read more

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The food and service here is awesome! We had crab cakes for an app and they were delicious. First time we've ever seen them served with guacamole-but really good! The grilled salmon is so good! I didn't care for the coleslaw but, that's just a personal preference. The fried flounder came with a sauce that was so zingy and good! The apple cobbler with vanilla ice cream topped off our dinner. So yummy! Amanda was a fantastic server! Yep, great place to go for sure! read more

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Great Food. Will go back again. The ribs are delicious and the salad. The prices are reasonable.

Worst customer service ever! Started calling at 2p to make a reservation for 6:30p. First time, was told I needed to speak to a manager, put on hold 7 1/2 minutes. I'm thinking they forgot me. Called back, told the same placed on hold 8 minutes. Hung up, went to website under Contact Us, requested a reservation. Ran an errand & got an email 1/2 hour later stating call (803)469-2400 to speak to a manager. Dialed the number, lady answers "IGA, how can I help you?" "Sorry, this isn't Willie Sue's? No m'am, this is IGA grocery store". Hung up looked up Willie Sue's # which is 469-2500 (fix your website email). Called third time held 8 1/2 minutes when a gentleman came on speaking very coarsely that "they ain't got no more reservations available, you should have called earlier."Told him how I tried 3 different times & instead of an apology, I got "I can try to squeeze you in but I AIN'T making no promises". Thanks but no thanks... read more

If Ya love southern home cooking then this is the place for you. A great place to go with family and has a great bar as well.

Highly recommended, unsatisfactory performance! Empty restaurant and it still took 40 minutes for essentially a grilled chicken breast, a hot dog, and two BLT sandwiches to be delivered. My daughter's hotdog was cold. Not refrigerator cold, but cooked, then set out for 20 minutes cold. The server took the food back and delivered a piping hot hotdog! And crunchy, raw centered, greasy and hot, undercooked French fries. They then took them back and mad us new ones, the came out slightly browner, but still not cooked through. After all was said and done, I took the fries home to finish cooking in my Air Fryer. I'm done with Willie she's and not sure if I'll ever go back. It was a $53 lunch that the should've been valued at about $20. The worst part was that I talked the place up so much to my visiting friends and was completely let down. read more

A consistent reasonable meal in Sumter. Good service and atmosphere. Nice menu. Fun bar.

Today, August 16, waited 45 minutes for a cheeseburger which was served on white bread. I have 2 grandchildren and ordered Mac and cheese for both but the only had enough for one. Truly embarrassing for a restaurant to run out of Kaiser rolls and Mac and cheese for lunch on a Monday. read more

Nice-looking facility and good food, but it goes quickly downhill from there! I really struggled to give it a "2". Quite frankly, the young girl waitresses haven't been trained, to any noticeable degree. They're pretty much clueless, and there's apparently a very limited (and untalented) management staff. Maybe it's a mid-Sunday letdown. Last week (mid-Sunday) I was handed as the customer a WET menu; I guess it was a, pardon my French, half-assed attempt at sanitation in the time of C Virus. This week, well sit me in the last booth in the very, very back, right next to the kitchen. (I was taught--many, many moons ago--this is a "no no", unless the joint's absolutely packed, which it wasn't. It's disrespectful to the customer.) I want to scream "enough", and see the place go under. My dollars are too hard-earned to put up with this nonsense! Maybe a new owner and managers would due better with it! read more

I was a bit skeptical due to such a horrible experience at the (now closed) Harbison location. I ordered the catfish nuggets & fried pickles and they were quite flavorful. read more

OMG! Great place! Had the Crabby Patties as an app, then the bacon wrapped filet. Both were excellent. Arrived to find that the wait was 45 mins, but was quickly offered outside seating which was definitely not an issue. The outside area had ac and giant flat screens. The staff were awesome as well, including the GM, Javier. *** Will definitely go back soon. read more

Willie Sue's - Omg. These crab patties were delicious! - Bars Near Me - Sumter, South Carolina

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Went here with high expectations for my birthday. We were disappointed in every way. The parking lot was full when we got there at 8pm. When we checked in, they told us a 20-25 minute wait. As we sat waiting for a table- the entire restaurant almost emptied out. The hostess was somewhat snooty and did nothing to make the wait more tolerable. After 30 minutes we still sat there waiting even with 3/4 of the restaurant empty. When we politely asked if we would have a table soon- we were told there was no silverware clean and wrapped so we would have to wait. Finally after 45 min we were seated. Our waitress was okay but the food was definitely not anything special. The seafood pasta smelled fishy and had very little taste. Since it was my birthday we were going to get dessert. Almost all of the desserts were served with ice cream and guess what?? They were out of ice cream. Mo doubt- this was our first and last trip to Willie Sues. read more

I've eaten at Willie Sue's a few times and tonight I got dinner to go. I got the bone in prime rib which was cooked perfectly! It was seasoned perfect and was yummy! I got the baked potato loaded minus bacon and the salad. I love the croissants, only one comes with the dinner though. The dinner was good and worth the price, it was right at $40. Willie Sue's is the best place in town for a good quality steak! read more

If you do not give this place five stars I do not know what you are doing. First off we started with dessert - double chocolate pie - yummy THEN warm cookie with ice cream. Gator tail was the best we have ever had. Tommie (the manager) made a positive impression and he will another reason we come back. He was engaged listened and made our experience special. Michaela was our server was awesome - I am a tea drinking that she kept my tea coming and full. She followed up with us multiple times and made sure we were happy customers. The food was great and we will drive 90 minutes to eat and drink here on a regular basis. The menu has options for everyone. Their pie and cake change daily so you never know what you will get. YUMMY YUMMY!!!! read more

Willie Sue's - Warm cookie with ice cream - Bars Near Me - Sumter, South Carolina

We called ahead and asked if they could go ahead and start out order because we were short on time. They accommodated our request and had our appetizer sitting on our table when we got there. Food was delicious and service was outstanding!! read more

My friend and I had dinner at your restaurant tonight. We had to wait in a crowded front area. We finally got seated in a booth by the bar. The bar patrons we overserved and drunk/rowdy. Waitress told us the computers were down and we couldn't order any food. Finally, we wanted plain fried green tomatoes as appetizer. we also ordered a full rack of ribs to share and some beans and coleslaw with sweet, iced tea. You were out of coleslaw, and we couldn't get any refills on tea. We waited a long time for our order, and she brought the appetizer out after the meal. When it was time to pay the check, we had to go look for the waitress who never offered us dessert. This is when we learned that that we were expected to pay 14.75 for one order of plain fried green tomatoes. Donna S. got no tip. We do not want to come back...it was terrible. read more

Love their steak Caesar Salad.. oh and can't forget the croissants TO DIE FOR DELICIOUS

Went to lunch with a friend from Ohio which happens to be a vegetarian. She asked if the chef could add a fried green tomato to the lunch veggie wrap. The waitress was very kind and said she would ask. She returned and said the manager said no. So, she was forced to order the fgt appetizer plain so she could add it to her wrap. She did not ask for anything that was not on the menu or above and beyond just a fried green tomato added to her wrap. That as far as I'm concerned is very poor customer service on your part and way to go Ricky McLeod to show out of Towner's southern hospitality . BTW the Willie Sue cheeseburger was excellent! read more

The staff is always very friendly... They have great lunch specials. We eat at Willie Sues at least twice a month.

Very good. Try the pork chop. Huge. Service is good. One of the best places in Sumter to eat out.

Great food, great atmosphere, great employees. If you are in Sumter a must visit if only to check out the great bourbon selection.

Great atmosphere and service but the food was not as good as expected. I had the Seafood Pasta and it only contained two shrimp. The pasta dish was ok at best. A friend of mine had the chicken melt sandwich and it wasn't that great either. I would give them another visit and see if it's better next time. read more

Willie Sue's - Seafood Pasta - Bars Near Me - Sumter, South Carolina

Upon arriving, we were seated in a booth next to the bar. Bar is beautiful. The bartender and a server were discussing how ridiculous it was that 5 people we're on the lunch schedule and how they would not make enough money to warrant coming to work. After we placed out order we could hear a girl screaming in the kitchen (sounded like rough housing). Our server was severely sick with a cold (got too much detail on that). She was attentive. Food was ok. Canned cheese on nachos. Potato skins should be marketed as loaded baked potatoes, kinda dry. Entrees were good. Huge portions. Dessert is hih.ghly recommended if they have the peanut butter pie. We would return for another go around. read more

Willie Sue's - Bars Near Me - Sumter, South Carolina

Went here for lunch. Nothing real special about this place. Typical Fast Food menus. They do serve salads if you're watching your figure. I had the meat loaf which tasted like there were so much fillers that you couldn't taste the beef in the meat loaf. read more

Low quality food. I was impressed with the poor and flavorless dishes. First and last time

I always have good service. The food has always been good! I like the fried shrimp and seafood pasta but my favorite is the rolls that come with your salad. They are so tasty. I would consider this place as being a little on the pricey side. read more

This was our first time here. We are from Charleston here for the day. We found you guys on yelp so thought we would try it. I got the buffalo chicken sandwich and my husband got the Dagwood sand which and they both were delicious. The fries were good also. The server was nice. Next time we are back in town and we visit again ty guys read more

Stopped in on a Thursday afternoon and ordered off the Lunch Menu. We started with the Lunch Nachos and it was the perfect size order to wet our appetites for our meals. I ordered the Sliders (which included 3 mini pulled pork sandwiches on sweet rolls with cole slaw and pickles) and my wife ordered the Chicken Philly. All was delicious, especially the French Fries and just the perfect sized serving once again. Lots of local men sitting at the bar watching golf on TV and bragging about their own golf games, very entertaining! read more

Being a traveler in a strange city, I was very fortunate to find this restaurant. Prime rib is offered on Thursday and Friday evenings. It was one of the best that I've ever had. Most restaurants buy their prime rib pre-cooked from Food suppliers like Sysco, but what I was served was truly a melt-in-your-mouth prime cut of beef that was cooked to perfection in this restaurant. If I lived in Sumter South Carolina, I'd be one of their regular customers. There is no wonder why their parking lot was so crowded, their good food draws in the crowds. read more

Everything was excellent! The food was delicious and great service! We were in Sumter for an event and so glad we tried Willie Sues. Very cozy atmosphere. read more

It was really hot and humid outside. Some issues with the HVAC vents dripping condensation on us while seated at a table. No croissants? Most people come here just for those! And no chicken tenders? Hmmm... But, the personal service really was great and no complaints in the quality of the food we received. Lunch menu has good variety and price is good. read more

We've been into Willie Sue's numerous times when we have a sit down there's never been an issue but we had friends over at the house so we made a call in order I get there and I'm told it'll be about 20 minutes so 40 minutes later I go back in and I'm told that the order didn't go through because of an issue that they had to go but no one came out to tell us four different cars were waiting the manager came out and it said I'm very sorry he didn't sound sorry he said it will be another 15 20 minutes what was it I ordered I told him I told him what my order was he personally walked it out to me and I asked this really wasn't acceptable they should've had someone realize that no one had come out to take care of orders for over 40 minutes because I was sitting out there and I know he shrugged his shoulders and then I asked if they are on yelp and he goes no I don't think so I go so how can someone make a complaint or anything he goes I'm sure you can find something online and then he walked away and to really put the icing on the cake the order was entirely wrong they didn't give us half the stuff we ordered the meat was over cooked read more

The one in Columbia, SC is the best! The customer service, atmosphere, and the food is awesome.

Food was mediocre. Had a gift certificate that we purchased at a local radio station that they would not honor and the manager said he was to busy to come speak with us about it. Will not return. ​​​​​ read more