Don't like giving poor reviews but went in to buy a bunch of bagels and cream cheese for out of…read moretown company. Staff were rude, short, and abrasive to customers. There was no reason for the behavior and our guests who came in were shocked by the behavior. I get customer service and having position that requires interfacing with customers is not easy or may not be your cup of tea but this was just awful. Definitely won't be back

I feel good writing this because this was my first time here (based on a recommendation) and they…read morehit the ball out of the park... It is a small shop but extremely comfortable place to be. I was really happy with this shop.. It's not far from where I was staying and the team member was very enthusiastic about this place. Easy in and out off the main road and they had a reasonable parking lot. We walked into a very busy shop with many people working together behind the counter to make the line move very quickly. Place your order, pay and they put your food together. They had a great selection of everything with plenty of bagel choices. They were all moving extremely quickly here. The bagels were extremely fresh and tasty. I always remark that I like these "plump" bagels. I would not feel the same if they were not as soft and fresh and tasty as there were. I had cream cheese on an onion-egg (not toasted) and my wife had a toasted everything with butter. All good. They put a fair amount of cream cheese on and the butter bagel was not dripping. I will definitely return on my next trip back to Utica. Kudos to the team at Willie's Bagel Cafe

Long time bagelteers for the greater Utica area continues to deliver top notch bagels and service…read more I used their online order service for next day delivery to Wynn. On time, tasted great, nurses liked them and Max even called to let me know the delivery was made. No shade on the competition, but Bagel grove is the real deal. Thanks!!!

I finally got around to checking out Bagel Grove on my way to work this morning! They had a lot of…read moregreat bagel options and some unique flavors! I went for an egg and cheese sandwich on an Asiago bagel and thought it was good! They have some cute merch, too! The place itself is small, and I was hoping there would be some tables I could sit and eat but it's more of a quick pick up type of place. I recommend Bagel Grove for a decent bagel the next time you're passing by!

Awesome coffee very friendly staff. We ordered a blueberry muffin and a cinnamon bun so delicious.read more

Good coffee, staff more concerned about ignoring the line…read more... I was a little shocked at the sign advising customers to not approach the counter until summoned. There were 5-6 people behind the counter, all loudly gossiping with each other, but only 2 seemed to be making a drink. As the line grew behind me, there was no attempt to help anyone. When it was finally my turn, the first eye contact was when the screen with tip choices was pivoted to me. Its a shame, as the brewed Columbian coffee I bought was good even though it was not fleshed brewed and sat in a pump thermos. I hope the owner understands how lucky they are that people seek out their business thats on a one way street...but if rude staff makes you feel ignored and like an outsider, Starbucks is much easier to find and be ignored at.

Tried this place for the first time yesterday. I'm also a newbie to tomato poe and was a bit…read moreskeptical. I was thinking it was just cold pizza with no cheese. How could that be good?? Boy was I wrong. This tomato poe was really good. The crust was exquisite and the sauce was just sweet enough. I can see why people in NY and PA love this stuff!

The food is good but $9.19 for a Bacon, Egg and Cheese on a plain bagel is insane. Won't be back…read more Not to mention the Menu price was $2 lower. Was told the menu written on the wall is outdated. I won't be coming back.

We recently went to Craylee's for breakfast. The food was excellent and the service was very good…read more I would recommend this restaurant to anyone.

This place is amazing ! We had breakfast and met Lance the owner, Incredible menu, it's all about…read morethe Giambotta !

Very friendly staff and clean inside. The donut selection is fun and if you're not local- the sour…read morecream donut is a must try. It's a chill casual local hangout and not fancy but just what you want for a relaxing morning. There's papers you can read and you're able to sit outside if you'd like. The owner is friendly and when he's there, he welcomes you. The egg wraps are simple yet delicious and there's options for tea and smoothies if coffee isn't your favorite. Just a standard coffee joint that is friendly and yummy.

Craving dessert after lunch, my husband and I decided to try Daylight Donuts after driving past it…read morecountless times. A huge donut fan, I generally like to try at least one yeast donut and one cake donut when discovering a new donut shop. I opted for the chocolate frosted donut (yeast) and sour cream donut (cake). Both were absolutely delicious. While certainly sweet, both didn't feel super heavy in the way that sometimes a heavily glazed and overly saccharine cakey donut can taste. I slightly preferred the sour cream donut, which I can now understand why is one of their bestsellers. Once I got to the car, I realized that the friendly lady at the shop had threw in an extra chocolate cake donut, either by accident or intentionally. It was delicious too. At $1.50 each, the donuts are exceedingly reasonably priced. There is a credit card fee.

I placed an online order on March 23 for a special event and was charged immediately. Over the…read morefollowing weeks, I contacted the bakery multiple times and was repeatedly told the order had been made and shipped. Despite those assurances, I never received any shipping confirmation or tracking information--and the order never arrived. Because of this, we had to scramble at the last minute to replace the items for our event, which was both stressful and avoidable. The most concerning part of this experience was not just the failure to deliver, but the repeated claims that the order had shipped when it clearly had not, combined with a lack of ownership throughout the process. Multiple messages and calls went unanswered or unresolved, and no one proactively followed up. I also reached out directly to ownership and received no response. After nearly a month, a refund was finally issued--but only after continued persistence on my end. Polite interactions aside, the overall experience showed a serious breakdown in communication, accountability, and basic customer service. I would strongly encourage others to proceed with caution.

Utica Bread purchased Hemstrought's Bakeries. This location sells items from a cheese company…read morealong with Hemstrought cookies and half moons along with Utica Bread and Pastries. Love this location as it is larger and is the main bakery and they tend to have more of a selection. However, I got there early this morning and was shocked to see lot crowded with lots of out of state cars. Realized it was the Boilermaker weekend which brings in a large number of people. Can't complain as I got the loaf of bread I came in for. Love their italian bread.

What a great find. Off the beaten trail in more delightful ways than one! This 70s -80s themed…read moreeclectic little cafe not far from our hotel (The Doubletree/Hilton) in downtown Utica was a delight. From the delicious homemade soup to the great service, you can't go wrong. The homemade pasta and potato salads taste just like Mom used to make. I urge you to check out this locally owned gem. You will feel at home with the chill vibe.

Always great homemade food, great eclectic atmosphere and music with friendly and attentive staff…read more 20 stars, The definition of unique. Carl Alberico

Very nice selection, especially for Utica, but also very expensive. I have always found Peter to…read morebe quite rude and condescending. I don't think the staff is all that knowledgeable or helpful either. I wish I could award zero stars. I shop at Peter's when there's a great sale or I can't find what I need elsewhere in Utica. I like to shop local, but the people at Peter's often make it an unpleasant experience.

I love this place and the fact that it also serves healthy food, juice, and smoothies. The only…read moredownfall is that I wish they have nutritional info. On the smoothies and meals.