Great costumer service, efficient very friendly and professional…read more They got to my place right on time with a smile on their face that to me is key for a smooth and easy relationship with anyone. Prices are competitive so not over pricing with them. They can accommodate almost any service request so, Is important to call them and explain what you need to be done so they can prepare so service request is a most. They can accommodate almost any service request. I am giving 4 stars because something wasn't communicated to me at the time of scheduling the appointment.

I had another company clean my carpet but by the next day it looked and smelled even worse than…read morewhen they had started. I found Small Town Carpet on Google and their reviews were amazing. I love the fact they are a small local business. They came in and did a fantastic job!! So professional and respectful of my home.

Cameron was great .he responded quickly, his work was excellent.all the rugs he cleaned look new. I…read morewill DEFINITELY use him again and he was reasonably priced.

outstanding service, they did a great job on my carpets and even provided advice on how to properly…read moreclean future stains. I highly recommend them!

My husband fell down the stairs while holding a full cup of coffee and his Chemex with coffee in it…read moretoo - our brand new carpeted stairs were horribly stained. We tried some Folex which helped some, but we definitely needed a more heavy-duty solution. ChemDry was amazing. They do have a minimum of around $130, but they deliver the results! I will pay for quality and a somewhat nontoxic solution. Their process uses less water and gave me more peace of mind about avoiding mold/mildew. we are SO grateful for their quick response and kind & efficient technician. We will definitely use them again if we have any further carpet issues!

Tim did an amazing job cleaning my carpets, kitchen tile and vinyl flooring. He was very…read moreprofessional and knowledgeable. He has a lot of experience and really knows what he's doing. I highly recommend this business!

Excellent service. Our carpets were thoroughly cleaned. Austin was knowledgeable and helpful. This…read moreis the second time I've had TnT clean our carpets and they are outstanding. The price was very reasonable as well

TNT Chem-Dry was the best company I could've hired! The team quickly responded to my inquiry for…read morecarpet cleaning and had the best prices I could find in my area. The tech arrived on time and did a fantastic thorough cleaning. We couldn't have been happier! To put a cherry on top of a fabulous experience we received a personalized thank you note in the mail a week or two later! What an amazing company!

I have an area rug that is a tightly woven wool rug 10X14. It is a very sentimental rug &…read morerecommended to clean every 2 yrs. I booked online thinking someone would call me to confirm they would be a good fit to clean the run. They said that they clean wool & it's fine. On the day of the appointment, the technician was "running late". Well he ended up being an hour late. They were very communicative about it which i appreciated. This is where it starts to go down hill. The tech came in and quoted me over $500. Which is insane! He also said he'd measure the rug because we were unsure of the size, never did. I kindly told him that it was way too much when I could go to a drop off place for almost half the cost that I knew did a good job. He haggled & while talking he mentioned that if everything did not come out of the rug that it would look better than it does now. I stopped him right there. I said if you aren't sure that you can get the rug completely clean, then I don't want to waste his time or my money when I could go somewhere else that I know will get the job done. He insisted he could get it clean and if wasn't clean he would continue until it was & that he could come back if we weren't satisfied. To my better judgement I agreed for him to clean the rug. I have kids & wanted to stay out of the way while he cleaned it. Took him 25min & he told me he was done. I looked at the rug and told him it was still dirty. He argues it's just said it will be fine once it dried. The rug has tassels that were visibly not clean & after going back and forth he finally agreed to at least re clean that area. Which didn't work. I didn't realize that their cleaning method was to spray & then use this scrubby brush grinder attachment to "clean" the rug. This can be damaging to the type of wool rug that I have. No one ever explained their process AT ALL! If he had explained this prior to cleaning I would have also told him no thank you. I did not want my rug to get more damaged. Once the rug completely dried, the soil looked no different than when the tech started with it. There's this weird sticky film on it. Ripples, the list goes on. I never got to continue my conversation with the teach because he just hopped in his van and left without saying good by or making sure things were ok. I immediately contacted Safe Dry to let them know what happened. The receptionist is a sweetheart! She understood but I needed to talk to a manager because I am requesting a refund. The next day I the call from the manager. I explained the issue, he started insinuating my story changed, then retracted that statement once he actually look at the call info. Sticks up for his technician vs apologizing or admitting to fault. Couldn't care less that I was afraid to allow them to touch my rug again. I let him know if he wasn't willing to give me a refund that I would be contacting my bank to reverse the charge. Then he brought up that I signed a contract. Sadly for him, I did not sign I was satisfied with the results of the rug cleaning. I wouldn't have signed it regardless due to the way my rug was left. While reading over the contract again, I realized the tech was extremely dishonest with the state of my rug. The tech had asked me if my animals had ever soiled the rug, if I had spilled anything on the rug, both of which has never happened. No water stains. The rug has dirt on it and that's it. He marked that it was very worn, which it's not. He marked there were stains, which there isn't. The rug is simply dirty from the dirt my kids. What was really upsetting was seeing that he marked there were red stains. My husband and I do not drink. So it couldn't be from wine. My kids do not eat anything with dyes. The manager was unwilling to refund me my money. I told him if he was unwilling I would like to speak to whoever is above him. I was told that I needed to give them another chance to reclean the rug. Or they could give a partial refund? Why in the world would I give the a second chance when they have already created damaged to my sentimental rug? I don't feel like I am being unreasonable asking for the money to be refunded. They wasted an hour of my day being late, the tech lied multiple times and then just left, the manager was unwilling to take any responsibility and now I am waiting for whoever is next in charge and it has been 5 days with no call. No refund, no nothing. The fact that I questioned the tech about not being able to clean the rug and he lied and said he could when he knew he couldn't isn't ok. That was a flat out lie! It was an extremely shady sales tactic. They get you to sign a contract to give them a shot even though they verbally guarantee and over promise only for if a problem arises. Thank the Lord I didn't not sign the second part of the contract stating I was satisfied with the results. How many people ignorantly sign it, thinking oh they'll just come back to reclean it and then it never gets clean.

I had the worst experience with this company please don't use them…read more First I called the office to get an estimate for my 10 x 14 rug and was quoted a dollar a square foot, so I expected the charges to be 140+ whatever taxes. When the tech arrived, and I won't give his name because I'm not trying to put his name out there, he quoted me 500 for full cleaning. I said no absolutely not and we haggled and he kept trying to sell me for 300. Against my better judgment we agreed to $150 which was $10 more than I agreed to on my original phone call. He took the rug away and it was supposed to come back 48 hours later. Now this rug was bought secondhand so there were a lot of stains and dirt on the rug. You could visibly see the rug was dirty. When he brought the rug back the same stains were still there. The tech told me they did "a dry clean"!! Which means they don't use water at all!!! I was looking for a shampoo for this rug and I specifically said that a number of times.... But the tech kept calling it a general clean. The rug was returned to me with the exact same stains, and I paid more and I waited a week to get it back. Nothing went right with my service at all. And I still have a dirty rug sitting in my living room! Just be aware they're going to haggle the price on you and try to upsell you significantly. And then they're going to do what's called a general clean which is with no water they just use some kind of buffer on the machine but they don't vacuum or use water at all. You would be better off beating your own carpet with a broom.

Prompt, professional, polite. We called Chem-Dry for the carpet in three bedrooms a large rug and…read moreour couch. Paul Showed up on time and was polite and courteous. He got it done quickly and did an amazing job going above and beyond our expectations. We will most certainly use their services again, very satisfied.

Josh and Paul were so easy to work with throughout the entire process. Allen, the owner came out…read moreto do the initial assessment of the shape of our rugs, and he even comped us a carpet cleaning spray that we were not expecting to have! He even had another team member of his come out to see if they could lift any other stains we had on our area rugs. They were speedy with a quote, and over-communicated in regards to drop-ff and pick-up. Josh and Paul moved all of our furniture, and set the rugs back exactly as they found them. They also went above in beyond in letting us know when they were on their way and then how long things would take. They treated us with the utmost customer care and I would highly recommend them to anyone!

Joe just finished cleaning & repairing our upstairs carpet and stairway & it looks fantastic! I…read morewould recommend Thoroughly Clean to anyone! We are very pleased!

From the owner: Experience the most thorough cleaning.. Whether it's…read morecarpet cleaning, duct cleaning, dryer vent cleaning, Oriental area rug cleaning, furniture cleaning, or tile and grout cleaning... ..Experience ServiceMaster Clean..

If you care for your home with heart, you know you need a good rug guy. We just moved here from…read moreMaryland and needed to find a really good rug team. Brandon and the Everclean Nashville team are our new partners. They understand carpet, its construction, wear, and how to get stains out. They don't shy from letting you know how to get more out of your carpet, which I appreciate. We will see you every six months, Brandon, unless we have a stain emergency. Great job! Our carpets look and feel fabulous!

EverClean did an outstanding job on my very soiled carpets. It was beyond with I expected. I…read morewill call them again. I highly recommend their services. Thank you EverClean!

I am so impressed with the service I received from this company. They came out and cleaned the…read morecarpets in a few rooms of my home. They were on time, courteous, friendly and professional. They left my carpets looking fabulous. I would definitely recommend these guys.

Made an appointment with this company. They Didn't bother to show up, didn't bother to call. I…read more called their office and got no answer... finally showed up about 35 minutes late

After a couple years of foot-traffic at our BJJ gym, we desperately needed a clean. Daniel (owner)…read moreresponded quickly to my online reqeust, got us scheduled right away, and did a great job Not only did they thoroughly clean our carpets, but he also gave us helpful recommendations on airflow, dehumidifying, and other related maintenance. Very personable team members as well! We will be calling again next year

Franklin TN…read more Positive: He showed up. I wish I had received the same service that other reviewers received. Instead, I received a lecture and was told what a hassle it was for him to agree to make the long trip to our property to clean several area rugs. Dan was fully aware that there were pet stains and odors, and that was why we needed them cleaned. When I called to have a conversation to let Dan know that I wasn't satisfied with the results, it was met with a laugh, and he proceeded to argue that it's my wife's fault for hiring him. In the end, pet orors and stains remain. So no, not worth the time or money we spent on this service.