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    Williamsburg Electrolysis

    5.0 (3 reviews)

    By appointment only

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    9 years ago

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    9 years ago

    Lindsey is delightful. The facility is clean and the location is great. I'll continue my visits.

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    9 years ago

    Lindsay is so professional and friendly! She immediately puts you at ease throughout your entire appointment! I highly recommend.

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    Spa Artistry

    Spa Artistry

    4.7(15 reviews)
    5.6 mi
    $$

    I received a call back and was inquiring about the facial services to better understand what they…read moreare since there were no description on the website. See attached photo. i have never been there before so I think it's only fair to ask questions such as how long is the facial etc. I must've triggered some sort of insecurity because she resorted to saying how long she's been doing this which didn't address my question. She became defensive and told me that I should go with whomever I typically go to. Funny thing is I never even said that I was interested in booking an appointment as I was just calling to inquire just like I did with other places in Williamsburg. With that type of customer service over the phone, I wouldn't even bother seeing how it would be like dealing with her in person. I even told her I'm from out of town and only going to Williamsburg for vacation. With that attitude I don't know how you would compete against other places. I rarely publish reviews but felt compelled to write one to help out other consumers who are contemplating whether to try this place out or not. I don't think this person should be in business if you don't know how to help customers. What makes certain businesses last longer than others is when they can provide an overall positive experience from start to end. You really should reassess if you're in the right service industry given its health/wellness-related. I support small facial salons because they tend to be more passionate about what they do and it shows in how they talk about their services. I've been getting facials all over as I travel on vacation almost every month and typically not the same place and I always get a facial or massage in places I've never been to as I like to come home relaxed - after all that's why people go on vacation. I'm not sure why this individual would feel the need to dictate what I do on my time and where I should go for my facial. Response to owner's comment: That is not accurate that I would ask if you would screw up my face. Why in the world would anyone ask that?That doesn't even make sense. I simply was asking what the difference was between the clarifying facial vs the pure results facial, what product you use and if you included extractions. The fact that you said: I'm not at the shop to remember my products" is concerning given how much experience you claim to have and how you say you customize it according to the individual. You couldn't even name one brand! I ask because I prefer organic products and because you couldn't tell me what product you use then what makes you think I would've booked with you to even reject me? My comment was that unlike massages where its likely can't rare to cause any permanent damage in comparison to facials. We only have one face and if someone messes it up due to the product they use or being too hard when doing extractions; this can be irreversible. I explained this was why I was asking questions so I can feel comfortable and understand what your services entail and what product you used, but I never accused you nor directed that towards you or ever questioned your experience. I was surprised she reacted the way she did. The fact that you are being defensive again and turning this around on me speaks the kind of person you are. If you read my review if I wanted to bash you I probably would have said: It's 2025 perhaps if you invested on designing a site that is professional and user friendly then people wouldn't have to call for clarification and ask questions. I should've not even bothered to inquire as soon as I saw how plain your site looked and on top of that it's not even secure. No one has provided a review on your business in Yelp since 2020! For someone who has over 20 years being an esthetician and to only have 3 testimonials on their website? If you are truly as good as you claim to be I would think you'd have more customers raving about you. Even If your facial was free I wouldn't bother going there. There are plenty of places in Williamsburg with owners who are kind and helpful. Perhaps you can learn from Karina from Ardent Skincare. I asked her the same questions I asked you on the same day but see the difference between how she responded to me versus how you did in my attached video. Notice how she didn't need to mention how long she's been an esthetician because it's irrelevant. Besides who would ever tell a potential customer that they suck? I truly hope people see my review. As you can see I've never posted one ever but this person is appalling and people deserve to know her true colors. By the way most business owners appreciate candid feedback. If you can't accept honest reviews then you shouldn't be on here. These are intended for customers to share to help others.

    Heather is so prompt and professional. I got a few waxing services and I am very happy with it…read more Heather took her time with the details of where I got waxed. I felt she really made me get my money's worth. She really made me feel welcomed and comfortable and we chatted about a lot of things where I realized she's so down to Earth. I'll be back for sure found a customer centered wax spa

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    Spa Artistry
    Spa Artistry - Spa Artistry's unsecured website only offers 3 facial services and none of them has any description or duration.

    Spa Artistry's unsecured website only offers 3 facial services and none of them has any description or duration.

    Spa Artistry

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    Smooth

    Smooth

    4.7(274 reviews)
    38.4 mi
    $$

    Update: I've been coming here since 2015, and although I've gone to a couple other wax businesses,…read morethis one is my home favorite (with one other waxer I see at a different business). The feeling here is such high class and really feels like a nice & serene spa. I love shopping in the front/reception area (their cards are hilarious!) and waiting in the waiting room is so luxurious. The chairs are so cozy and the beautiful decor is always fun! I've seen a couple waxers who no longer work here (due to moving or raising a baby- hope you two girls are doing great, if you ever see this!), and I now see Starla. She's so efficient & does a beautiful Brazilian to the forestry that I grow. She has such great conversation and I thoroughly enjoy seeing her every so often! I also get my upper legs waxed every so often, and she does a great job on those, too! A total comfort to be on her waxing table (I mean, the wax sometimes hurts, since I'm not consistent, but I never shave, so you know that helps). If you're looking for a place to feel comfortable & handle the fuzz/forest, look no further than this fine woman-owned & operated small/local business.

    I absolutely loved this place!!! My experience was amazing all around. Kaylene did a great job at…read moremaking sure I felt comfortable at all times. I had an awful past experience with bikini waxing so I went in very scared but was pleasantly surprised! The wax they use here is very good quality and is perfect for my sensitive skin. Definitely go here for any waxing needs.

    Photos
    Smooth
    Smooth - Waiting room area (other view from the floral wall)

    Waiting room area (other view from the floral wall)

    Smooth

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    Williamsburg Electrolysis - hairremoval - Updated May 2026

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