My daughter had some car issues and we had no idea where to take the car in Emporia. We Saul…read moreWilliams automotive on yelp and took the car there. They couldn't of been better about it and more reasonably priced. Thank you so much for your help we definitely will use you again in the future if we need to

Took it in to get my muffler put back one got it back with the key stuck in the ignition and then…read moreclaiming it was like that when they got it and refused to fix it would not recommend terrible place for business

Bought a new Ford Raptor R $125,000. They shipped it to me and it arrived with $16,000 in damage. I…read morecontacted the dealership for help thinking they would make this right but their response was it wasn't their problem. I need to contact the shipping company that they hired. (AE&E world wide ) who shockingly won't return my calls. I am a retired Marine I refuse to back down from what is right. They have not heard the end of this.

I recently left JN Ford. While employed there I took a barrage of insults from management. I…read morewatched management lie to customers. I watched management verbally abuse a mentally handicapped man that worked there but was not paid by the dealership (when I started I was told I was supposed to pay him out of my own pocket) The amount that the salespeople paid him added up to well below minimum wage for the hours that he put in. On one occasion I watched management/Owner physically abuse this handicapped man. I put a call into DCF to do what I can to help protect him. While employed there I had a loaded firearm pointed at me by one of my supervisors. I watched the same man hold a knife to one of the other managers neck one day. Both of these As a joke... but those situations aren't exactly funny. The man that did this is not a bad person, but because of the environment that's been allowed to foster, if John North isn't corrected soon I truly believe someone could be hurt. I've also seen management lie directly to customers on multiple occasions to sell a unit or to finance a unit in house(to make more money). And I myself also know of at least one specific customer that Finance was urged to illegally sign the customers name on loan documents. I don't believe that this is uncommon practice at John North Ford, and if I'm not mistaken is considered fraud. I myself felt wronged, they had some other business practices that weren't necessarily illegal but did take money from the salespeople. I also heard plenty of racial slurs and people talked about poorly because they didn't have money to buy. I am hopeful that someone will see this and by me speaking out we can actually have a little change in the in the world.

I needed a new alternator immediately (due to it being bad and my battery not fully charging). I…read morecalled Troy's and they gave me an extremely affordable/agreeable quote to replace it. They had me stop by that day to see which alternator they needed to get for me, bought it that day for me and fixed my car the next morning. The service was amazing and as a college aged female I didn't feel like I was being ripped off. I'm also not from the area, but based on the service I received I recommend this location to anyone from Emporia and anyone not from the area but looking for quality & quick service.

While making a trip from Topeka to Wichita I got stranded on 35 twenty minutes outside of Emporia…read moreTroy's was the second place I called very friendly and helpful I was eventually able to find a tow truck who also recommended them and my car was fixed the next day before noon.

Broke a schrader value inside my SUV a/c intake hose when they didn't have the correct tool to try…read moreand remove it (they needed a special tool but tried getting it out with needle nose pliers), no offer to work with me on parts or labor/price, Jesse said it will be $680 to fix and reload coolant/refrigerant. Money hungry business, I will never again take any vehicle to this place, they were even more expensive than the Mercedes Benz dealership in Wichita for an issue they caused. They magnified a minor issue into a a $600/$700 issue, NOW IT IS ONLY MY PROBLEM.

I had key marks all the way down both sides of my Toyota Tundra. Thurston's replaced and repainted…read morewith a perfect match in color. My truck looks like new. Everything was put together nice and solid. I'm very satisfied.

I was on the road from Missouri to Oklahoma and my transmission light came on. I called Blackcreek…read moreand they were able to get me in ASAP. Long story short, they replaced my transmission fluid, took it for a test drive, etc. My wait was pretty minimal for being an emergency walk in. The staff were very friendly and helpful. If I ever find myself in a car trouble situation in Emporia, I would for sure be back.

We've used BlackCreek / Anderson for many years now. Sadly the time has come to say farewell…read more My wife brought our Diesel F350 in for service, (Oil, Fuel Filters, Tire rotation), which was done w/o issue. Unfortunately she mentioned the A/C was not blowing out front vents, but through the defrost. A sad, but common problem with these trucks. My advice NEVER suggest this problem to a garage, especially a dishonest one. The issue is a common one for farm trucks where vermin chew wires to the vaccum pump. This is usually a simple fix. You can see from the attached photo what they charged me. The mechanic screamed RAT and the clock starts spinning to charge labor for a simple fix. Blamed my problem on wiring harness issues, w/o correct diagnostics. The fix should be rewire, confirm power on pump, if no power, check fuse / turn signals fuse 27. This didn't happen, they charged melp $420 labor, charged me for parts that were not bad, such as the Vacuum pump, (Which they offered to swap back and credit, after I raised hell, and they indeed found the pump wasn't faulty). The truck was returned with a/c issue still occurring. The fix took me 15 minutes. Blown fuse 27. I was charged $700+ dollars for two broken wires and a blown fuse. They didn't do correct simple diagnostics to determine source of power issue. I'm done with them and I am firing them as my shop, I'll recommend the same to my friends. My bill is attached, along with the correct diagnostic steps from powerstroke forum on debugging this issue. 1. The Multi-Circuit Short (The Turn Signal Link)On the 2004 6.0L Ford wiring schematic, Fuse #27 (15-Amp) in the cabin panel powers the vacuum pump, but it also supplies key-on power to the Overdrive (TCS) switch on your shifter stalk, the turn signals, and the cruise control servo.Test this immediately: Put the key in the RUN position and try your turn signals.If your turn signals are completely dead, Fuse #27 is definitely blown. Update: What a sham, the wires they reference were cut in 2006 when the PCM was reprogrammed for custom application. I'm not disputing the vermin issue, I stated as such above. It's life on the farm. I even told them their mechanic did a nice job of rewiring the damage. Earlier today they admitted the vacuum pump, (overpriced) they replaced was actually functioning and offered me a credit on the part only if I returned. I have declined and since my review now claim the part is defective and replacement was justified. Just own it man. You replaced parts that weren't required, you overpriced them, you performed poor diagnostics on the problem and overcharged me on labor. Own it. Don't treat customers dishonestly and they'll come back. We will not, ever, nor will we or my company, Bobwhite Vines LLC ever recommend your services to our friends and farmers.

These guys are fantastic. My Mustang broke down on the highway and I had it towed to them because…read moreof a recommendation. Left the car after hours and by 9am they had already figured out what was wrong with it and were almost finished with it. The price was about half what I was thinking. This is a great business.

They did repairs that were not important on a 1996 with over 250,000. I always had another issue…read more Once I drove 3 blocks and broke down again. They put the timing belt on wrong and was trying to charge me for it. Then paid for lifetime Freon fill but it lasted 10 days and he said my compressor was out.

It's hard to find businesses with integrity these days but Express Tire and Auto is certainly one…read moreof the few left. I rarely write reviews but the great experience I had at Express left me compelled to do so. They are friendly and completely honest, I wish I lived closer I would do all my business there. Barry Holt Altus, Oklahoma

Express Tire has always been our go to place when it comes to tires…read more They offer excellent service and are very professional and polite. John, Jenny and the crew will treat you right.

These people are great ! Not thinking they would be able to make it out that day after our Ac went…read moreout in our fifth wheel due to staff shortage that day. It was going to be 90+ out and the came by between jobs and fixed it. They also came by 2 different Times and days. Not to mention the calls. They are very nice and I would use them again !