I've been waiting 3 hours for a response to get a quote to get my car off the side of the highway before they take it and still nothing

Robert was very nice and friendly also sexy asf best towing service I ever had !!! He got my vehicle to its destination without any problems. read more

Called Mike on a transporter trailer issue we had. He was efficient and went out of his way to help us! Got there quick and reasonable rate! Thankful for you Mike- Joe D read more

My wife and I broke down on I-70 Christmas night and Corey from Brown Towing picked us up and our 2017 Suburban and took our car to the transmission repair shop and then dropped us off at our hotel. Unbelievable service and dedication. Thank you so much. We will never forget your help that night. Fred from Highland, IL read more

I was in town today and right before I reached my destination, my tire blew up on the freeway! It was horrifying! A good Samaritan pulled over and helped me! I asked for a recommendation on any good towing places since I'm from out of town and he called Brown's Super Service for me. They sent Damian to help me tow my car and take it to the nearest tire shop to get replaced! Damian arrived within 10-15 minutes and took my car to Harold's to get a replacement put in. He also gave me some great advice on tires and was very friendly! I'd definitely recommend his services for anyone in the area! read more

Chad was so polite and handled my old car like it was a brand new car. Would use them again in heart beat

Five star service. I got an oil change over the weekend and the mechanic didn't put the belly pan on correctly after they were done. Part of it came off and started dragging while I was driving on the highway the next day. I called Brown's tow service on a Sunday night. I was stuck on I-70 west ten minutes from Topeka and the tow truck came 15 minutes after I called! Wow, quick service. Cost of towing was $60 flat rate with $3 a mile after that. The tow truck driver was friendly and kind. After towing my car to my apartment, he brought out his tool kit and helped me screw on my belly pan in 40 degree weather, free of charge. He was also very knowledgeable about cars and explained why this might've happened. I highly recommend Brown's tow service and am so grateful for this gentleman. read more

Pop! Thump, Thump, thump, thump. With that and my dashboard lighting up like a Christmas tree, I knew I had a tire problem. And with being new to the area, I had no idea who to call to get me up and running again. Lucky for me I was close to the service center on the turnpike so I parked and went inside to see if anyone there knew anyone I could call. To a person- they all yelled out " Brown's Service" so I called. I have to say I was impressed. They were there within 30 minutes, had my tire changed quickly, the tow truck driver was personable and took the time to tell me what the problem was and cautioned me that I had another tire on my car that could have the same problem in the near future. He then pumped up my spare and sent me on my way with a bill that was reasonable for the emergency service. I hate it when my car lets me down. But it's good to know that places like Browns are out there to get me on my way again and help me feel safer in this new town. read more

Great customer service! Did not have to wait very long for them to show up after calling and setting up the tow. Also they were nice enough to let me ride with them to my destination so I wasn't stranded in a bad area. I would highly recommend! Thank you for being an upstanding business! read more

I just purchased an older vehicle and wanted a oil change and general maintenance on a Saturday. They got me right in. The people here are very friendly and professional. I was able to get the basics done with no hassle and I felt that they were honest people. It's hard finding a good mechanic and I feel I have here. read more

Update to a previous review: The alternator I was charged an arm and a leg for failed within a year. When I called about it, the service manager got very angry and told me they would not be responsible for their warranty. I hired an in town shop to replace it with a genuine Motorcraft alternator (which SHOULD be more expensive than a rebuilt Napa hunk of junk)... and they did the entire job MUCH less than Brown's did, parts+labor+everything else. Still going strong on the better alternator. read more

I was on the road to Colorado when I heard a weird noise under my car. I turned around and went back to Topeka. It was 4pm on a Tuesday. I called Browns and told them my situation. They had me come in and it was something super simple that didn't require diagnostics or much effort. They took care of it for free and I was sooooo thankful! Great customer service and really nice people. read more

Update! The owner of Brown's Super Service has gotten ahold of us and says he's going to make it right. We appreciate this very much. Thank you for stepping up. read more

Called and was told they were sending someone now. 20 min later we called back becuz we had bad cell service there and made sure they hadnt called us back. They seemed annoyed and said he was heading to us now. An hour and 15 min later we had things to get done, so we had to leave. The driver called us an hour and 40 min after our first call and asked where we were. Never calling Browns again. Suarez was there in 15, suggested a few shops, and was all around helpful. Go with anybody else. Not Browns. read more

A new brake caliper that I recently had installed on my classic car failed. Damian, an experienced transport driver, went above and beyond in the careful loading and transport of my vehicle to my friend's classic auto shop. I highly recommend both my driver and your company. Thank you. read more

Traveling across country, my engine light started blinking. Never a good thing! A local fella, Bob, from Mike's Frame Shop, told me to call Carl at Brown's Super Service. What a great referral for me! In two hours, I was on my way! Problem diagnosed, explained to me carefully, and fixed; and a couple other small issues, left from other visits to mechanics in the past, also straightened out! Everyone at Brown's was friendly and helpful, from Kay, the friendly gal in the office who let me use her computer to secure a temporary driver's license, which I suddenly realised had expired three days previously; to Carl, who expertly diagnosed and repaired my problems; to Kyle, the handsome younger Brown, who surprised me down the road by catching up to me and delivering my debit card left behind when I paid my bill! It is a wonderful experience to run across such fine folks. Thank you Brown's, you made a huge difference in my life today! Me and my, now zippy, little car, will not soon forget you!! read more

We were towed about a month ago. A big guy, whose name I do not remember, came. After he delivered us and our broken truck safely and quickly he went on his way. A few moments later he returned and walked to the house with the water bottle that I had left in the back seat. Thanks for a great job. read more

There is a reason this company has been in business for so long! They were prompt and courteous when I was in need. They towed my car and repaired it all in one, at a competitive price!! Thanks guys. read more

Great Company to do Business with. Towed my vehicle to their location, fixed it, and charged a fair price. Not the first time they have done work for me and I will certainly use them again, as the need will surely arise read more

Wow!!! Thank you so much for the amazing after-hours service. After sitting on the I-70 for 3 hours with a flat on our cargo trailer, 2 toddlers in the back seats, calling everyone from AAA to tire stores, then waiting for the responses We FINALLY found you guys and it was wonderful! Thank you thank you so so much for your help!!! You guys are the definition of great customer service!! read more