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Williams-Sonoma

2.5 (20 reviews)
Closed • 10:00 am - 7:00 pm
Updated 2 months ago

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8 months ago

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1 year ago

Was trying to purchase an espresso machine and was consistently ignored by staff, will not be returning or purchasing from here again

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Callier & Thompson Kitchen Bath Appliance

Callier & Thompson Kitchen Bath Appliance

(5 reviews)

Outstanding customer service! I called Callier Thompson for…read moreadvice as who to contact to find a bathroom leak on the second level of our home that leaked through the 1st floor ceiling. Callier Thompson had renovated one of our 2nd floor bathrooms almost a decade earlier. I was more than surprised to hear they would send a foreman out to investigate the source of the leak. Matthew arrived to discover that after years of use a small area in the grout had deteriorated to allow water through. He cane several times to repair the grout, removed and replaced the damaged area of the ceiling re-sanded and repainted.....all done free for us! You don't find that kind of support often these days. A company worth doing business with

We recently completed our second project with Callier & Thompson, and we couldn't be more pleased…read morewith both experiences and the results. The original project consisted of a complete remodel of a full bathroom in our 1920's home, of which we enjoy today as much as when the remodel was done 13 years ago. The second project comprised of a two-story addition with completely remodeled and expanded kitchen and half bath on the first floor, and a new primary suite luxury bath, walk-in closet, laundry closet, and covered porch on the second floor. The job required coordination with the city architectural review board, an architect, engineer, and sub-contractors, all handled by Callier & Thompson in a professional and timely manner. We highly recommend this firm for their customer service, design capability, high quality products, and outstanding craftmanship. We look forward to working with them again! --David & Kristina

Signature Kitchen & Bath

Signature Kitchen & Bath

(9 reviews)

We are so fed up and disappointed with Signature Kitchens and Bath. Project started just after…read moreMemorial Day and still is not done (moving a wall and full gut/replace 2 small bathrooms). They do not respect us as customers deserving of even mid-quality work, and they don't seem to recognize the degree of utterly unnecessary inconvenience and disruption that they continue to inflict upon our family. Our bathrooms are still unfinished (only one shower is available for 4 of us), we can't move our stuff back into these spaces to use them reliably, and our garage bay has been full of supplies for 4 months. The work that we can see is so sloppy that it makes me genuinely afraid of the work that we can't see. The only reason this project is finally moving again is because John has begun to prioritize this project and he's been finding time to resolve issues one by one. We genuinely appreciate that, but why isn't this company ensuring that this project gets the labor, resources and quality control to finally get it completed correctly?

I was so impressed with the whole process at SKB. I specifically worked with Linda who was…read moreresponsible in trying to find a replacement for a broken shower sill. She could have easily just charged me full price for a total replacement, but instead she carefully worked with my contractors, made certain that the measurements were correct and then with due diligence found me an overstock piece of marble that was cheaper than the one my contractor was offering (and which didn't match my existing tile). I would definitely hire them for my next upgrade.

Williams-Sonoma - kitchenandbath - Updated May 2026

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