Clearly Williams Services is the go to for gas fireplaces. They were recommended by Reddick and Son, our go to for electric, plumbing and gas. We had to wait a couple of weeks, but man was it worth it. The service was top notch. Everything was fixed and she cleaned up everything. We were able to use our gas fireplaces during the coldest days this winter. I highly recommend Williams Services!!! read more

I have never had contractors/technicians as quick as scheduling a service or fixing an issue with such speed and savoir-faire! I was explained everything as the work went along on my fireplace, all with a charming and smiling attitude. it has been a very pleasurable experience, the service was very reasonably priced. I highly recommend!!! read more

Installation of 2 gas FP - new gas log sets in existing fireplaces. Williams got us a new gas meter, ran the gas lines, installed the gas logs and did a great job. Love our new gas fireplaces. Easy to work with. Would do business again and would recommend to a friend! read more

Recent routine maintenance call. technician was very knowledgeable and thorough. Will definitely be using them again! read more

Williams Services - Residential gas fireplace. - Fireplace Services Near Me

She did a great job diagnosing the underlying problems and tracking down the hard to find parts for our older gas fireplace. It took two different visits but was only charged for one. Price for all the parts and labor was reasonable. Would definitely call Williams again if the fireplace needed additional work. read more

Shout out to these guys as they did a A+ job adding about 60ft of gas line, piping into existing wood burning fireplace, and sourced and installed ventless gas logs. Went above and beyond on a couple items and did not charge extra. Great work guys I am so happy I found you as the other three bids were all overpriced. Everything was completed as scheduled with good communication. Thanks! read more

My go to company for maintenance of my gas fire since 2008. Always enjoy talking to Tracy.

This is the model for honest, courteous business practices and great work! I thought I needed a whole new fireplace insert and was ready and willing to go ahead with it... Instead they fixed mine at a fraction of the cost. Then, this year I called back to schedule a maintenance call when it wouldn't turn on and Tracy walked me through resetting the buttons over the phone (at no charge). I couldn't say anything better about these guys! I am now bothering them for referrals for all my plumbing and other maintenance needs. Kudos! read more

I do not reviews often. Only when the service is extremely poor or above and beyond. Williams Service is well above and beyond. They are very professional and they clean up after themselves. They are on time; they are very good at informing us of our options and the advantages and disadvantage of various appliances. They couldn't be better; I would hire them again and I highly recommend them. Everything you would expect in a contractor and more. read more

Tracy is awesome! She fixed my problem on a bedroom fireplace that wouldn't light and cleaned and installed remote controls on two others that hadn't been serviced in a long time. The charge was much less than another outfit that I talked with. Plus she was able to do additional services in the same visit (only thought I would get the single lighting problem fixed). No need to schedule a separate appointment. I won't use anyone else in the future. read more

My Gas Logs would not stay lit. The owner said they were super busy with calls due to the power outages and need for the gas logs to work. She was kind enough to tell me how I might be able to fix them myself and could come by for an appointment next week if not. Her suggestion worked well and I am back in service. Thanks. You will be my choice for repairs going forward. They also serviced my mother's gas logs and she was completely satisfied. read more

I cannot recommend this business enough. Please tell me what other company would answer a FaceTime call at 9:00PM on a Monday night to help trouble shoot a gas fireplace issue...I thought our 3 year old gas fireplace was a goner, until I was referred to Williams Services. Huge thank you to the owner who went out of her way to help us solve our issue. We will be back (for regular service) glad we have our problem fixed. Please give them a call if you need help with your gas fireplace. 5 stars is not enough to rate the above and beyond service of Williams Service. read more

Wow! We needed a gas line run to a new fireplace and Williams Services exceeded our expectations! We are thrilled with the quality of the work done and the technician's attention to detail. Highly recommended! read more

I have used Williams Services for 13 years. I have always found them reliable and efficient. .Tracy services my gas logs every year and has successfully managed to keep an old gas fire going. I have never been pressurized to upgrade and Tracy truly understands that it is important to keep costs down .No one is allowed to switch the fire on until Williams' service inspect it and tells me it is ok read more

Tracy came out today to service our gas fireplace. She was knowledgeable and willing to share tips on caring for our fireplace. We thought we needed new logs as they were not very real looking. She properly positioned the logs and replaced the embers. We were happy to realize that they just needed adjustment. She explained features we didn't even know we had, including how to use the fireplace without power. We were impressed! read more

Like most of us, I waited to the last minute to call and see if I could get someone to look at my grill. The Lady that took my call explained she was booked up for a few days but would try to help me trouble shoot the problem. In the end, she actually told me how I could fix it myself and saved the cook out my wife requested for Mothers Day. She clearly knew what she was talking about and cared more about helping someone that just making a buck. In fact, she even went on to explain what the fix could be should the part actually break and about what it would cost to repair. This is one to save in your phone for the next time. Great customer service. read more

Williams services did the gas piping for our built in grill and fireplace. They were great and did an awesome job coordinating with our landscape company who built out patio. I am so pleased with how they made the piping blend in with our landscaping. read more

A++ for responsiveness and helpfulness! My pilot light went out and wouldn't relight. I left a message with Williams Services to have the fireplace repaired. She called back and said they were booked for the next few weeks, but that she'd walk me thru some additional tricks on the phone that I could try myself. Trick #2 worked! My fireplace is working again and they never even had to come out. Williams Services will be my first call if/when I ever need help again. We need more companies like this that truly care about their customers! read more

Tried to get them to come out to service my gas fireplace. Although the technicians might have been fine, I never got that far. I got totally exhausted with the phone person who just kept insisting that my fireplace blew out when it was on (it didn't, the problem is that the pilot won't stay lit). The last straw was when the person got all upset about whether or not any other company had serviced the fireplace. Not sure that should matter, and as I tried to explain, not really. We had a technician deliver a new remote years ago because the store sold us the wrong one. While he was here, he installed it. That was literally years ago. No thanks. I will take my business (money) elsewhere. read more

responsive, reliable, resaonable and super amazing. we had an issue with our gas logs not starting 4 hours prior to a walk through for the home's sale. Tracy returned our phone call in less than 6 minutes and scheduled us for service in under 2 hours and saved the day! Williams Services cares and is a trusted business. I highly recommend them. read more

I recenltly use Williams to redo the valve on my gas fireplace. Someone else had installed it badly years ago and now that I'm selling my house, the inspector found the mistake. Williams was able to give me an estimate based on photos I emailed to them. They sent a repair person out within a week. The guy made the repairs and took some time to explain how the valve works and the best way to use it. He also said the people buying our house could call them any time for instructions on using the fireplace. Great job, thorough, polite, and a bit cheaper than I'd expected. read more

I wanted to replace a gas log fireplace that was installed incorrectly by a prior owner, so I called Williams because of their reputation. I never got past the receptionist - she wanted to tell me everything she thought I should do to fix the problem and wouldn't accept that I've been dealing with this for three winters and just wanted to replace it. I never even had the chance to bring up that we also wanted them to run the piping for a new built-in outdoor grill. I was done once she told me to climb into the fireplace and take pictures up into the chimney. read more