The store was very unorganized and most of what I was looking for was not even priced or not even…read morein stock.

Kudos to the team at the Ferguson Selection Center in Boone. Thomas and Zachary have leaned in to…read moreresolve this issue most satisfactorily. It appears there have been some significant communication issues as we tried to triangulate resolution with a problem employee, our builder, and the center. My only regret at this point is that it took so long to connect with the folks who clearly stand by their business and their customers. Thanks again for making it right as soon as the issue was escalated.

Jodi is incredibly knowledgeable and helpful. She so generously came in to help us select faucets…read moreon a Saturday during her maternity leave!!! Great service.

Awesome experience. On time & under budget for flooring, paint and fixtures. They recommended…read moreother quality tradesmen in the area for the things they didn't do in-house. Highly recommend!

From the owner: Your project is our Project…read more Whether you're building a new home, remodeling, or a weekend hobbyist, the staff at Hardwood Specialties can help. We offer hardwood flooring, carpet, ceramic tile, stair parts, cabinets, lighting, paint, moldings, columns, interior doors, ceramic tile, hardwood plywood and lumber. We also offer free estimates, installation, and financing. Our focus is on quality, affordable products and timely, accurate service Hardwood Specialties, Inc. is part of a family business which consists of two sawmills, wood component plant, hardwood flooring plant, and a retail outlet. These businesses have provided years of service to the hardwood industry and are committed to continuing these services for years to come.

Great service & very fair repair. Beautiful showroom also !…read moreThank you very much for a professional experience.

The estimate that they gave didn't cover the outlet that I intended. instead they took down a…read moreprevious installed ceiling light and used the power there to install the fan and light combo instead of over the dinner table where I wanted it. by the time I got home from work the electrician was almost done and was just cleaning up. they said that it was too late for them to take it back because it was already out of the box. even though they installed it the wrong place. I would never hire a shady company like that again for myself or recommend them to anyone else.

I have a beloved lamp with a silk shade that had completely shredded. I wanted to save the lamp and…read morehave the fabric replaced. They actually have a craftsman who can hand sew a new shade. It takes a little time and it's more expensive than a new one but I love "saving" the original. I highly recommend this lovely store!

Owner was very helpful even though I got there at closing time. He suggested I bring in a lamp for…read morewhich he did not have the needed part. He said he thought he could make it work. Lots of lamp shades from which to choose.

Not this past weekend but the one before I tossed a tee shirt into the clothes basket beside my…read morebed. When I did, it caught the end of the shade and knocked it ajar. Tried to straighten it but the socket came loose and I could not reattach it. Did want to further damage it because I am not the most cleaver D-I-Y repairman so on Monday, Susan started researching local Lamp Shops who also did Lamp repair. She found Lamp and Home Outlet in Lincolnton and we made arrangement to drop the Lamp Off. First a bit about the Lamps, the Lamp was one of a pair that my wife had purchased on out Honeymoon in Myrtle Beach in what would be 28 years next month. About as touristy as you can get. Large Glass Body in the shape of a shell in turn filled with colored seashells. The value was not in the lamp but rather in the memories. On Monday, had a Dr's appointment in the am but missed the fact that their hours are 10am to 2 pm, Monday through Friday. I was working on Tuesday so drove over on Wednesday Morning. Kind of hard to miss in that it's a rather in descript build painted blue and grey with a Marine Motif. The gentleman took one look at it and exclaimed, "I haven't seen one of these in years" and explained that the company who made the glass shell had been out of business for well over 10 years. Gave us two estimates depending on what needed to be done and both were reasonable. Susan followed up on Monday and it was ready and the total repair cost was $30.00. Note that only take cash or checks. No Credit or Debit Cards. Picked it up this morning and they did a beautiful job. The have been in this building for 47 years and they were the original owners. Looking over the showroom, great selections of lamps and accessories at very reasonable prices. Good craftsmanship on all. Will be back when we have more time to explore and pickup a lamp or two. Very punctual and very honest in their dealing. Those are traits I appreciate.

Ordered a pair of lamp shades; waited three months and still no shades. Asked for a refund and…read moreafter a week I called and they forgot to send out the check. Five days later the check arrived and was $6 short from what I paid. Never again. Found the lamp shades I wanted on Amazon; two days later they were delivered to my house.