Serge from Quick N easy came out 1/13 to look at our broken Kitchenaid ice maker in our winter…read morerental in Rancho Mirage. My husband just had knee surgery, and the freezer in this rental isn't working either, so we needed the ice maker fixed pronto. Serge knew what the issue was and ordered the parts after our landlord approved the repair. Parts and Serge arrived 1/19 and ice maker was fixed! Very pleased with efficiency, politeness and speed. His English isn't 100% by his own admission, but I had no trouble understanding, and the company responds quickly via YELP or by phone. Recommended for fast fix in a pinch! Had one of the lower diagnostic service call visits in the area, applied to the total repair.

We had Serg come out to help fix a dishwasher that was not running. We needed to replace the…read morecontrol panel and replacement was a little more than we wanted to spend. He offered to work on the current control panel to see if he could get it functioning and he did. It's working. Will call again.

Too bad i cannot give a negative number. I would not use Gonzales Appliances for anything. Our…read moreexperience was a bait-and-switch, price-gouging mistake. The Gonzales tech insisted on fussing with a weeping issue we had (from a plugged condensor discharge tube). He wasted lots of time (poorly) dismantling the freezer compartment. Ridiculously, the discharge tube is actually accessed at the lower back of the fridge. The tech had nothing to clear the tube, so my tool box provided the stiff wire needed. The tech then refused to check - without booking a second visit - why the freezer was not working (i.e. not freezing), which was the original reason for the call-out. It turned out that the freezing system (using freon or a more modern alternative) had a leak - diagnosed within 5 minutes by a real fridge repairman who we sourced through local friends (so, live and learn). The fridge was replaced, because leaks can't be fixed on modern fridges. And, having the tech fix the leaking discharge tube (which he insisted on) was a complete waste of time and money ($250).

This was our third appliance we bought from them, that's how happy we have been with them. Mr…read moreGonzalez and his staff are professional, helpful, and mindful of budget. First we bought a fridge, a beautiful cabinet depths GE, and a GE microwave. Bought those 4 months ago, very happy with the appliances. This week we bought a stacked washer dryer, made arrangements for the delivery and install. As usual, perfect service, excellent appliances. Very much recommend!

Called to request an emergency service for my parent's custom built-in refrigerator, which was…read moreleaking and causing floor damage. They were able to get someone out within three hours, and my father was extremely impressed with Nicholas's professionalism and expertise. Many many thanks for the quick service and assistance. And kuddos to Nicholas for being so great!

Always get a 2nd bid. I scheduled Precision Appliance Repair to do a diagnostic service call on a…read morerefrigerator and a gas dryer at a rental house. They never followed up after the service call. I had to call them two days later to get an update and a quote for the repairs. Received a repair estimate for a total of $1036.11 to install a new "thermal kit" in the refrigerator at a part cost of $541.12 plus 20% mark up, plus shipping. $329.00 for labor. Unknown repairs to gas dryer. I called another repair company that diagnosed the dryer not heating was due to a clogged vent. Diagnosed the refrigerator for a fan replacement of $145 for parts and $150 for labor. Total cost $350. Precision Appliance also charged $129 for the service call which is higher than most companies.

Amazing experience. Mika was able to come to our house the next day! Called ahead to let me know…read morehe was on the way. Fixed our dryer and pointed out some work our washer was desperately in need of and took care of that. Would absolutely use them again.

Very responsive - friendly - easy to work with. Plus fast service - and great quality!read more

This is a really great Appliance Repair company. I manage a lot of properties in the area so I am…read morealways needing Appliance service. So far he's always been able to fix the problem promptly and for a good price. So glad to have found this company!

I had a refrigerator that was making a loud noise early on a Saturday morning. I checked Yelp to…read moresee which appliance repair companies had the best ratings. I found Proper Repairs and decided to give them a call. They sent out two technicians within an hour, Arthur and Nick. These two gentlemen were polite, knowledgeable, and speedy in diagnosing and repairing my refrigerator. They showed me what problems surfaced as they inspected my refrigerator. They went over the damage in detail, told me how to avoid similar issues in the future, and charged me a very fair price for the work they did. It was the most pleasant repair experience I have ever had inside my home. If you're looking for a company who is honest, knowledgeable, and friendly - look no further than Proper Repairs.

Great service! More than fair pricing. Honest, quick, cleaned up the area. I really wanted the…read moreservice and Dunn Right could have quoted double. I still would have agreed. But he didn't! $240 for all in repair of my dishwasher. (Glass in the pump.)

Mike at Dunn Right Appliance service is what everybody needs. A Knowledgeable and honest repairman…read more I called him yesterday to fix my neighbors refrigerator that was leaking water from the water dispenser.I left a message and he called back within 30 minutes, I explained the problem and he asked me to text him the model number and said he could come by at 2:30. Mike showed up on time with the correct part in hand, he knew what the problem was from our brief phone conversation. He had the job completed in less than an hour at a very reasonable price. Would definitely use again.

Very impressed with Precision Appliance. Our old "built in" 15+ frig has been making knocking…read moresounds for several months. After researching reviews we decided to call them. Porfirio came out and found it was not cooling the freezer properly, and we knew it was probably the compressor. He has so much experience, we felt confident and he came and replaced our compressor. He did refer us for a call with the owner Jayson as we had some concerns, and he had good info. Everything is working good now. Porfirio is definitely an "older" frig guy!! thank you so much

Avoid at All Costs - Unethical and Unprofessional…read more This was by far the worst experience I've had with a service provider. Charging $75 for a 4-minute visit without prior warning is completely unacceptable. Most reputable companies apply the diagnostic fee toward the cost of the actual job--not this one. Instead, I was given a stream of excuses about how other companies operate, trying to justify an outrageous charge for doing essentially nothing. If your business relies on surprise fees and misleading practices, it's no wonder you have to constantly remind people how "long" you've been in the industry. Longevity doesn't equal quality--especially when transparency and basic professionalism are missing. Save yourself the frustration. There are plenty of honest, upfront professionals out there. This one isn't it. ** DO NOT BELIEVE THE FAKE RESPONSE HE WRITES BACK **

Outstanding Customer Service and Repair! Shawn called me back same day and scheduled an appt, to…read morewhich he showed up very promptly! He diagnosed the WM problem and was able to repair it onsite and within an hour or so. Shawn left the area spotless and the WM works GREAT! No trying to upsell or buy unneeded parts to install. Shawn seemed experienced, trustworthy and was a pleasure to work with. Call this guy first!!

First rate experience, from initial call, to follow up and repairs! After contacting two other…read morefirms without any response whatsoever, Shawn with Elite returned my call promptly, gathered some relevant info and set the service call. After brief testing he was able to diagnose the problem and repair it on the spot! Professional, pleasant and efficient! I can't wait till something else breaks!

I am not often to write rewiev on Yelp, BUT, today I would like to say THANK YOU!!! Iam mom of two…read morekids, and now its too cold at night! And our HEATER was broken. The first technician whom I found on Craiglist, just take money for diagnosed and DIDN'T FIND real reason! SO, I called to High Quality Appliance Service. They scheduled the repair for later afternoon THE SAME DAY!!!! They come in time, call me before and fix it less than 15 minutes. Our heater is working fine again. Thank you one more time!! Definitely recommended!!!

Took my money to order a new ice maker. Then I had to reschedule due to an ill family member then…read moreagain for a vacation we had planned. When I got back- they won't answer calls or texts. I am filing with the BBB and will also file a small claim for my money back.

We hired Atlanta Appliance Angels to repair a temperature probe in our dual fuel range. We waited…read morethree weeks after the first diagnostic visit for the part and repair to be done, because the technician went on vacation with our pre-paid part in his car which and left it in Florida. When he did come for the repair, he dislocated the gas line to the stove top, which caused a severe and dangerous gas leak. As a result, we could not use the stove top. We waited another eight days without use of our stove for the gas leak to be repaired. Terrible customer service, communication, and follow through. I do not recommend.

It's rare (okay, never) that you enjoy the experience of having a necessary appliance fail, but…read morethat's how I felt yesterday after having called Appliance Angels. Steve responded within 24 hours to my call for help and then quickly set an appointment, called on his way over, diagnosed the issue and had the appliance going within an hour. Steve is friendly, knowledgeable and goes about his business without wasting time. Basically, I'd call him a rockstar appliance guy. I won't hesitate to call him for all my appliance needs going forward and neither should you.