We decided to have Maloney Carpwt do the installation of our gunstock oak flooring…read more The installation went very well, Scott showed up at 7:30 am. He removed the carpet & padding and started the installation,he finished up a couple day's later.

My friend and I came in hoping to solve a little issue of missing carpet. We brought in a tiny tiny…read morethread of what we were looking for and they were able to help us match it!! They gave us a great deal and really helped us out. Highly recommend

Can't say enough good things about Discount Carpet Warehouse. Especially working with Scott Gooding…read morewas a pleasure. I was referred to them by a friend who is also in the industry, and he said they were much better than any big box store. Scott took time to understand that this job was for my cousin who has some challenges and kept working with him to make him part of the project. Costs were exceptionally reasonable and quality of product and installation was great. Thanks Scott and crew.

The first time in store, I was helped right away. I took some samples home. My husband and I went…read moreback to return samples and to talk to the original salesman that first helped me. He denied that I even talked to him. So my husband and I talked with another salesman and he was very nice. We took another sample home. I called a few days later and told him we were interested and what kind of price they could offer us. He said he'd call back--never did. A few days later, we went back to the store to return sample and to talk with someone. No one came out of the other room to help us. We just left the sample back where it belonged and left. Needless to say, we're never going back.

I ordered carpet at Lowes and they hired this company to install…read more Pros: Very professional On time Polite workers Fast Quality work Cons: That they were not the installers Lowes sent out to my house in the past! David called prior to arriving, once here introduced himself and staff. Asked me what my expectations were.....and then told me what I could expect. Due to a prior floor installation by another company......he expressed concern on a trouble spot but was able to work around it and make it shine! He answered all my questions, was extremely careful of my freshly painted walls and cleaned up before they left. It was refreshing to see a company show care and pride in my home. I would use them again and plan on recommending them to others.

Run. Run. Run. Hired lowes to install my flooring and they subcontracted this company. They are…read moreabsolutely horrible! Please, take my advice and run as far and as fast from this company as possible! If I could upload pictures I would. If you want pictures find me on social media and I will gladly give them to you!

Having carpeting installed became a fight during Covid. Who knew. We selected carpeting at…read moreProSource, where we've bought before and were very happy. (And I still recommend.) However, the nightmare began while trying to locate an installer. At least five people/calls later I found Floor Coverings International (FCI) here on Yelp and--in despair--contacted them. Several days later, Rob LaCross actually kept our appointment and brought his samples to our house. And KEPT IN CONTACT with me, knowing I was suspicious and traumatized by previous carpet fellas disappearing into the night after promising the moon. (So to say.) Rob and his staff are friendly, outgoing, straightforward, trustworthy. Our flooring is perfect and the carpeting is lovely. We had a few installation time glitches (holidays, Covid) but Rob kept me relatively calm and informed. I RECOMMEND THIS COMPANY and THESE PEOPLE without reservation. Call them! You can't go wrong. You'll love their products and their work, too. And them! My thanks to Rob for putting up with me. We are happy happy customers.

We had a good experience with Flooring America in Okemos. We got 4 estimates for what ended up…read morebeing 960 square feet of carpet, and were quite disappointed with the quality of product and service from places like Empire and The Carpet Guys. We also got an estimate from a small business locally. Flooring America was able to beat their price. Our salesperson, Ben, was helpful and responsive whenever I had a question or needed something -- even emailing back on his day off. He explained everything in clear terms, and he gave straightforward answers to questions I had about types of carpet, how different types would stand up over time, etc. He was the only one of the four places to measure with a laser!!! Some of the others just kind of threw their tape measure around and whatever number they got was "close enough." Then they'd scribble down figures in pencil on graph paper. I think the laser is much more accurate. The carpet was ordered and ready for when our schedule would allow for us to have it installed. The installers were polite and efficient. They explained what they were doing, and they consulted me whenever they had a question about which way I would prefer they do something. They did a beautiful job, and I am happy we chose Flooring America. And I am so pleased to have my nasty old carpet out of here!

The team cares deeply about service and delivery, and they take the time to make sure the job is…read moredone right.

I had Mir's clean my special 20+ yrs old wool and silk oriental rug; the whole experience was just…read moreperfect... they removed a stain that I thought was permanent and revived the fringe that I thought wasn't really fixable! My lovely carpet looks like new. I took it to Mir's because I thought they were the best, and now I KNOW they are. They really care. Thank you Mir's.

We have been clients since 1992. Mir's rugs are jewelry for…read moreour floors. EVERY item we've purchased has been outstanding. Only our parlor rug required cleaning - our elderly dog was sick it on many times. We were encouraged to take rugs home to see them in our home every time. Our children were small when we made our first purchases and Mr. Mir allowed them to climb all over the rugs in the store. We admonished the children and Mr. Mir said they could do nothing to the rugs to harm them. "You're putting them on your floors, aren't you?" These rugs will be the most cherished heirlooms in our house for our children. We've not only purchased more rugs, but Mir's did stellar cleaning and repair on my best friend's Turkish family rugs last year. We feel the quality of the rugs and the outstanding service from Mir's sets the gold standard.

Started out ok Tom seemed knowledgeable with a reasonable estimate. He was asked to install rolled…read morevinyl, replace trim, prime and paint bathroom walls ceiling and trim. When he came to inspect for estimate he recommended luan over the floor. When it came time to actually install the vinyl it was clear that he did not review the manufacturer recommendation. He kept wanting to do a loose lay or perimeter only bond. The manufacturer was clear that it was a full spread glue down. I called and emailed the manufacturer to verify and shared the information with him including the full documentation of how to install the floor. He didn't want to use primer before the glue. He didn't make the proper relief cuts leaving the site with vinyl going up the side of the wall and tub. I did make the cuts after he left when I noticed it and pushed the glue out. After gluing down the floor he said it might bubble up due to the vdc from the underlying vinyl floors I commented maybe that's why they recommended a primer. He also recommended putting the luan over the other two vinyl floors when he could have recommended complete tear out of the underlying floors. We discussed putting more sub floor under the bathtub as there was a gap that wasn't previously shimmed. He later spray foamed under/inside the tub without asking me first. I advised him that my previous tub cracked due to the use of spray foam and that I hope this spray foam doesn't do the same. When it came to the finish paint there were a number of run, paint on the window, light, bathtub, and cabinets that were not intended to be painted. I cleaned some of it up with rubbing alcohol. At this point I was not pleased with the workmanship because it lacked craftsmanship. I know my 10 year old could do a better job painting. I advised Tom that I would find someone else to complete the trim and fix the other concerns I brought up. He was upset and let me know that he felt he wasn't done with the job. I let him know that I don't want him back to the house. I give 2 stars because maybe he would have done better but I really couldn't afford to have someone continue that I would have to constantly supervise and point out that paint shouldn't be left to run or that relief cuts should be made before glueing down vinyl not after the glue dries.

Tj is a honest person, very reliable and fair with prices. I have had multiple jobs done by him and…read morethings always turn out great.

This has to be the worst business ever, when a customer calls in trying to purchase items from this…read morehorrible store, it generates revenue which means it the employees make living, I don't understand how irresponsible children that are answering the phone can screw Home Depot customers, I am a firm believer that customers shouldn't treat employees bad, however I am a customer of Home Depot, and on the other hand, I would recommend that you all that is of a sane mind (RUN LIKE H***) don't do business, majority of the employees are lazy, and are there just for a paycheck, fyi there is a Lowe's and Menards in Lansing, MI much better service.