I had an old but precious brass Zippo lighter I wanted engraved. It had to be special. AND it had…read moreto be onsite. Of all the typical places, i.e. jewelry stores, trophy engravers, etc. This is what I encountered (one or more of these). 1. It'd have to be sent out. 2. It was lazer engraved (a very shallow etch that burns changing the color of letters to black). I have nothing against this per se but it's not what I wanted on the lighter. 3. Fonts are very limited selection. I wanted more unique custom. 4. I wanted the placement very different then horizontal/vertical. I drove by the place that yelp had listed and I found out that Dave has moved. I finally go old school and CALL. I left a message and he got right back to me. After telling him what I had and what I wanted he told me the charge is $6 a letter $60 min very quickly because a lot of locals hang up on him. So basically you're getting 10 letters for $60 and then it goes $6 per. He gave me his resume over the phone which is quite impressive- and the method he uses to engrave- old school with 20th century modernity. He takes clients locally by appt only. The bulk of his business is people shipping THEIR precious items to him. He was very accommodating in arranging an appt for me given my rush circumstance- he had a heart. When I arrived at his workshop he apologized for state of his workshop- Martha Stewart does not live there. No, it's what you'd expect from a real tradesman. We sit at his desk while he analyzes the lighter and gives me a book of scripts to peruse. One caught my eye but he says that will be extra (shading and such), but I didn't want that one EXACTLY. I came up with an amalgamation via the book and my description. It was font ala carte :-) We settled in for the lengthy precision placement of the characters. It wasn't traditional by any stretch. I specifically wanted a character to be halved on the lid and the body. Preparation was the bulk of the time. Then the actual engraving takes place. He loves to talk about his craft and you can tell he absolutely takes great pride in his finished one of a kind pieces. So when the lighter was finished, I was absolutely blown away by the beauty. It had the perfect amount of depth to compliment it's age, no puddles or pooling. It is gorgeous. When I presented it to my husband (who could find fault with Michelangelo). He loved it. Told me like 5x over days randomly as he used it. Even remarked that his pistols (engraved ones) look like a 5 yo did them. Which Dave does those too. His prices are NOT cheap, take your cheap stuff to the stock guys. His is the kind you take your priceless, heirloom or sentimental items to. He does odd shaped items, scenes and anything you can imagine. His facebook name IMHO is not befitting the scope of his offerings. www.facebook.com/DuckBandWeddingRings

Amazing craftsmanship at great prices. Best I've seen! Made me a wedding ring exactly how I wanted…read moreit!

I order name tags. They came out great. Much better that I imagined they would…read more From the design, getting the proof and final production went quickly and smoothly.

I paid $98.71 to this company for a name badge case for my service club. When it arrived, it…read morelooked very promising, but I found the foam pad was not thick enough to keep the name badges in place when the case was closed and carried, which made a mess and took the badges out of alphabetical order. I called Coller Industries today and explained my situation. I requested that they send me another foam pad to keep the badges in place when the case was closed. I was told by Kayla (sp?) that I would need to pay $50 to buy another foam pad. I asked if she could make an exception, but she said that was the policy. I told her I was very disappointed. Another company might have sent the foam pad for free and just charged me for shipping and handling. I was would have felt good with a resolution like that. Now, I will need to spend time and money to find a suitable replacement pad that should have been in the badge case if bought from Coller to begin with. Bill

After our son passed away we were faced with the overwhelming task of getting a headstone for his…read moregrave. I called three companies that the cemetery recommended and Bountiful Memorial was one of them. They quoted me a little more than the others, so we decided to go with one of the cheaper companies in Sandy. When we met with them though and they drew up the design we wanted, they told us that they were extremely busy and that we would be lucky to have it installed before Memorial Day, which was over 10 months away (this was July). I know that they are owned by Larkin and I'm sure that factored into the time since they are a big business, which didn't surprise me after walking around their huge lot with hundreds of headstones they were working on. We were shocked that it was going to take that long, but decided to go ahead and order it anyway. They said they would email us the paperwork to sign and then we could put a deposit down and they would start the process and get the stone ordered. When I didn't hear back from them after that for over a week (they messed up my email address apparently), I was frustrated and figured it must be a sign. So I stopped by Bountiful Memorial one afternoon, since I drive by there all the time anyway. As I was wondering around the small property looking at the granite stones, Robert (who I found out is the owner) came out and started talking to me. I asked him a few questions and then I told him that we had actually decided to go with another company because they were cheaper. He asked me what they quoted me and I told him and showed him the design. He pointed out several things to me and told me that not using a granite base was risky since it can crack after a few years since the ground settles, and that it's worth paying a little more upfront to save money later. I've had some friends that this has happened to, so it really made sense to me. The other place was also charging me for things that Robert said they include for no charge as well. In looking at his designs and the work they do it was hands down more beautiful and higher quality, and you could tell that they really take pride in what they do. He gave me a few suggestions and showed me a few that he was working on to give me an idea of what was possible. I felt so good about Bountiful Memorial after talking with him that I gave him a down payment right then and told him that we wanted him to make the headstone for us. I was so grateful that things didn't work out with the first company we were going to go with! Robert did say that it could take up to 7 or 8 months for it to be installed (instead of the 10 or 11 from the first company), which was fine. I stopped by a few times after that to look at the other headstones and find out when our stone would arrive and each time the owner and his sons were so nice and helpful. They've been in business as a family for over 70 years and you can really tell by the craftsmanship and quality, and they take so much pride in their work. Whenever we would walk through the cemetery over the last several months we paid attention to all of the headstones. We could always tell who had their headstones made from Bountiful Memorial. The quality is unmatched! The temple carvings especially are so much better than anyone else's and they really stand out. We were surprised to hear from them after 3 1/2 months that our stone had been delivered to them and we could come in and finalize the design before they started working on it. We met with them and went over exactly what we wanted and were so confident that they would do a great job. They also told us that they could install it before Christmas so that we could surprise our daughter who was home from college. They worked hard on it, and true to their word it was installed a few weeks later, several weeks before Christmas. We are beyond thrilled with the quality of the headstone, and are so grateful that we ultimately chose Bountiful Memorial Art!! During such a painful and difficult time as having to purchase a headstone for a child, they were beyond helpful. We now have a headstone that is so much nicer that we ever imagined, and that will last and that our family will appreciate forever.

Super nice guys. We needed a new granite vase. They worked hard to match existing vase. Quick…read moreinstall. Very honest.

Signature Press has been one of the most thoughtful, professional, and accommodating businesses I…read morehave had the pleasure to work with. I had a rush clothing order I needed. The amazing staff, especially Tiffany, worked with me every step of the way to ensure the order was on time and customized to my liking. Highly, highly recommended!

I absolutely love this company! The office staff is amazing and they have great customer service. I…read moreneeded embroidery done on a jersey at the last minute and they came thru for us. I would highly recommend this company to anyone and will use them many times over!

Nu-Art Memorial was great to work with. They communicated promptly and helped me choose a beautiful…read moreheadstone. The installed headstone met my expectations and looks wonderful. Thank you!

I will only be taking my branding business to Swagger Promos after my amazing experience…read more Brett was a delight to work with--so quick to respond, communicative through the entire process including sending update pictures, and insightful with his suggestions so my product would look the best. Of the countless custom embroidery shops I reached out to, he was the ONLY one that had a 24 hour turnaround time which was amazing in a bind. He also gave me some cool networking suggestions for my own business, a step that goes above and beyond any vendor experience I've had before. The work itself turned out amazingly and really elevated my branding for an event I worked. The quality of the patch is delightful and they took extra care on the detail (in the initial embroidering, an eye got a bit messed up and they fixed it without me even asking). This is the type of business I am proud to support. Thanks again Brett!

Let me just start off by saying Mike, you're the man. We needed a shirt done last minute, and he…read morehad it finished within three hours. This shirt was really important to us, and even though we gave him very little detail about placement, he absolutely pulled it off and made it look beyond beautiful. Quality: 10/10 Customer Service: 10/10 Turnaround Time: 10/10 Kindness: 10/10 Understanding: 10/10 Mike truly went above and beyond, and we couldn't be more grateful.

As a freelance designer, I've needed a local apparel partner on several occasions. I've thrown…read morepretty much everything at Sunset Apparel. Late requests, odd designs, large orders and one off requests. They have never let me down. And, here's the thing, they are always cheaper than every other bid I get. Not joking. I'll send a project to 4 or 5 apparel companies and Sunset always comes back with my product ready sooner than anyone else and cheaper. Trust me, I've worked with most of the screen printing, embroidery and promotions companies in Salt Lake City. Sunset has been the best, by far.

Super high quality work with an excellent staff who are true artists! Definitely on the pricy side…read morebut you get the best quality in the industry. I had a large painting print framed and it took about 3 weeks. Chris was really cool and experienced!

I have been framing and buying art from Relics for about 20 years. They truly are the best. They…read moreoffer a great variety of frames and complete the projects in a timely manner. I enjoy working with both Ben and Chris.