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    William M Edwards, DMD, MS

    5.0 (1 review)
    Closed 9:00 am - 12:00 pm

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    1 year ago

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    ProGrin Dental of Boiling Springs

    ProGrin Dental of Boiling Springs

    2.6(15 reviews)
    9.4 mi

    My daughter has been a patient for years. At first we had dental insurance then we lost it so we…read morewere self pay then she was accepted for Medicaid. The first few years we were there was good but mostly when we had insurance or the self pay with their instagrin program. Once we got on Medicaid it for sure went down hill. Then I got the news there were no longer going to accept it so they wanted to get her cleaning in and be done with her. The last cleaning appt was so quick, wondered if they even cleaned anything. They sent her out with her little bag and no figure appt made. Didn't asked if we wanted to possibly self pay or buy their plan. They were just done with her. Well now we have dental insurance again so I guess I'll look for a new dentist since they apparently didn't care about keeping her since she was a poor Medicaid kid for a year or two.

    had a broken crown and they were great about calling me first thing in the morning, I left a…read moremessage over the weekend. they got me in wyickly and got a new Same Day crown. Pros: Efficient and able to get in quickly. Warm and welcoming staff. Cons: my lip got all "chewed" up from them using the tools and hands while working on my tooth. instead of making sure my numb lip was out of the way it own feels like I have a canker sore. One time did reach up to move my lip to get from being pushed on my teeth. The dentist got my new CEREC tooth all settled, while the tech finished it off he left. when the assistant was ready to get me check out up front I asked if they were going to check to see if the bite was correct? They forgot. She did it and it was perfect. I get that I got fit it, but please still take the time to care for the person mouth, now it feels like I have a canker sore and don't forget the protocol for placing a new crown. Otherwise, I would be back wasting both our time getting it done right.

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    William M Edwards, DMD, MS - endodontists - Updated May 2026

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