1. William M Edwards, DMD, MS

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Spartanburg, SC

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William M Edwards, DMD, MS

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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2 years ago

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Aspen Dental - Spartanburg, SC

Aspen Dental - Spartanburg, SC

1.8(26 reviews)
5.3 mi
Available by appointment
Emergency services

I am disgusted by this place. My husband had an appointment and as soon as he walks in they…read morereschedule him for the next day? Ok so here he is the next day waits for an hour in the office he hears the office signing HAPPY BIRTHDAY?! And then a lady comes out and says to my husband "oh your still here?" so you knew he was there waiting and I assume she would have been ok that he waited so long that he would've just gotten pissed and left. What do you "oh your still here??" So unprofessional!!! My husband was treated with no care or any sort of sympathy for his pain.

I was rudely told on the phone the reason I needed a "deep cleaning" was because I had periodontal…read moredisease. I knew this was NOT true as I get my teeth looked at and cleaned every 6 months since I was little. My dentist of 7 years never said this yet a "hygienist" was able to make this observation how? Glad I walked away as my new dentist confirmed I do NOT require deep cleanings, completely unnecessary and confirms it's the Aspen model so they can charge patients more. Do your own research, see how many others have complained about the same thing. The hygienist who called me because I had walked out refusing to pay for something I did not need or want, tried to bully me about the whole situation under the guise of let me explain. She did not like I was questioning why and how was it I never was told this information before? She eluded that my previous dentist missed it? Really? That's right, he didn't because it doesn't exist. I trust my previous dentist who cared for me through cancer treatments not some pissed off hygienist who was NOT going to get her bonus because I said no. **while Aspen customer service says they value input, it's BS as nothing changes.

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Aspen Dental - Spartanburg, SC
Aspen Dental - Spartanburg, SC
Aspen Dental - Spartanburg, SC

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William M Edwards, DMD, MS - endodontists - Updated October 2026

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