They were able to fit us in same day and the whole experience was top notch. From answering the…read morephone to the completion of the care, outstanding!

Dr. Shaw is the best dentist I've ever experienced. She puts my needs first, does high quality…read morework, and is gentle. Highly recommend. The staff is top notch too. Friendly and professional.

I love my hygienist, Jenna. She is very good at her job. Pays attention to detail. Very patient and…read moreexplains everything.

Dr. Matt Carpenter with Greenville endodontist did a pain free root canal, the best dental…read moreexperience I've had. I recommend him and his staff, very kind and compassionate

Dr. Kennedy and all of the people that work in this office are absolutely amazing. They take their…read moretime and are very thorough. The building itself is very modern, clean and beautiful.

We recently moved to the area and needed to establish care for our family w/ three young children…read more Lei or to this happening, my mom came to visit from PA for a month and her denture broke...on arrival. I happened to drive past the Woodruff location and the sign states they deal with dentures. I called immediately on a Friday & was greeted by the receptionist, who was the most pleasant person and quickly accommodated my mother with an appointment the following Monday. No hassle. No begging to get her in....we weren't even established patients in their practice! Once mom was seen, the dentist took a look, was honest in what could be done, cost, etc. The dentures were sent out to be repaired, returned the next day....better than new! I immediately enrolled my family for routine dental care appointments. Needless to say, the kids and I are very happy. My one child has a fear of dentist after a terrible, painful extraction experience with a prior provider back in PA, but now she willingly goes for a check up. We highly recommend this practice. The dental hygienists, dentists and front desk personnel are all amazing. #aboveandbeyond our excellent experience will continue for years to come.

My family and I have been loyal patients of Dr. Warner and Willoughby Dental for two years. Today…read morewas another outstanding experience. Dr. Warner and his team are terrific -- always courteous, professional, and prompt -- you are put at ease and treated extremely well. My dental hygienist, Corey, was fantastic, as is everyone on the team. If you are looking for a fantastic dentist and support team, Willoughby Dental should be your choice!

Had a tooth extraction and then a bridge made for me here. Took care of a huge gap I had in my…read morefront teeth. It looks great. The entire staff here is great. From the receptionist to the dentist to the hygienist I had a great experience. This will be my dentist going forwArd.

I went to Trinity Park because of pain in my tooth. I came in and they had me electronically sign…read morein. I asked what I was signing, they said to be treated. They gave no papers to fill out, no Hippa (illegal not to haave), no medical history, etc. I waited for a 3D xray, the dentist was to read the xray so I would know the next step. I waited over and hour and a half when I was told they would call the results before 5. No one called and then I found out that they closed at 12 on Friday. When calling them on Monday, I found out that there dentist left. I asked to get a copy of the xray and I have not received a response. They use contract endodontists and oral surgeons which come by once a month. When I asked to check the insurance they quoted me $49 for xrays, $100 to make an appointment to the endodontist, and $500 for the procedure, (even though they did not have a diagnosis.) I called my insurance and everything was already covered. My insurance company called then to see what was going on. Needless to say, I went to a real dentist office and got the real answer to my problem at no coast. This place is a mess. I would never go there again.

I was excited to think I found a family friendly dentist. The net result was far from that. I was…read moreled into the x-ray room with no explanations. Having been to dentists for over 50 years the process is rather the same. However, what they do not tell you is what they are doing x-ray wise and you assume it is a covered service until you find out their lack of transparency and communications is some of those fancy x-ray costs you several hundred dollars/not covered by insurance - I was not afforded an opportunity to decline any of it. I believe their lack of transparency is to deceive you and you are forced to pay these significant fees even with insurance. By the time they did their evaluation they "recommended" a particular type of cleaning for $700 beyond insurance. I said no, I just want a basic cleaning which they DENIED me to have. All they could offer was since "we did this evaluation" we are only allowed to perform their recommended service - not a basic cleaning. Why? they don't make much money on a basic cleaning as covered by insurance - not too hard to figure out. Goal is to deceive patients and make money. I'm ok with you making money - but you must be transparent with patients and give them options, not paint them in a financial corner.

We were longtime patients of Southern Laser Dentistry and truly trusted this office, which makes…read morethis review disappointing to write. Our concerns began after an appointment where I observed several troubling hygiene and patient care issues during my daughter's visit, including staff placing bare hands in her mouth without gloves, lack of cleaning between patients in the X-ray area, and improper handling of protective equipment. As a parent, these issues were extremely concerning. In addition, our family has now experienced multiple fillings completed here that later fell out and had to be redone by other dental providers. Having to pay for additional treatment elsewhere and put our children through repeat dental work has been frustrating and disappointing. After these issues, we contacted the office manager to request refunds for the failed dental work that had to be corrected elsewhere. We were told they would not provide refunds because "the work had been done," despite the fact that the work did not hold up and required additional treatment. I brought my concerns directly to the office first because I wanted to give them the opportunity to address these issues privately. Unfortunately, after continued problems and no meaningful resolution, I no longer feel confident recommending this practice to other families. I'm sharing this review because infection control, quality dental work, and gentle pediatric care matter. Especially when children are involved.

I don't know what's going on with this company but clearly everyone is not on the same page. They…read moreare listed for taking My insurance which is exactly how I found them. I called scheduled my appointment with no issue called a few weeks later after my appointment to schedule appointments for my children and was told they don't take that insurance at all. Even though I literally just had an appointment there with the exact same insurance they have. Even when I went to my appointment the lady that was there said someone else just used the same insurance and she had to figure out how to put it in the computer again for them to bill them. So unless they just recently stop accepting our insurance then someone needs to update their staff! She even said maybe I was meaning to call another company that was at their old building smh I wasn't even about to waste my time telling her I know I have the right number and company and that they do take the insurance! I'll just keep looking for another dentist!

Finding the right dental care can be a long journey, but after visiting several practices, I am so…read morehappy to have finally found Upstate Prosthodontics in Greenville! From the moment I walked into the lobby, I was struck by the incredibly warm and positive vibe. The front desk team greeted me by name, immediately making me feel welcome based on our prior correspondence. That level of care continued in the exam room; the assistant was wonderful to talk to and clearly explained exactly what to expect during my visit. Meeting Dr. Minton was the highlight--I knew instantly that I had found my permanent dentist. He has such a soothing, gentle demeanor that made me feel completely at ease. During the exam, he was incredibly thorough and explained every step in a calm, reassuring voice. Afterward, he took the time to walk me through the specific maintenance steps for my hybrid bridges. I am so relieved to have found a "home" for my dental care. The entire team at Upstate Prosthodontics radiates warmth and professionalism. I cannot recommend them highly enough for anyone needing crowns, bridges, dentures, or routine maintenance for implant-supported bridges. They truly are the best!

Absolutely personalized care. Dr. Minton treated me with sensitivity and respect, explaining in…read moregreat detail what. needed to be done. He was clear about financial issues that were relevant to choices. Would highly recommend him to anyone! Elaine Y.

Why do we have to have the god-awful screaming music in the waiting room along with two TV sets? Is…read moreit not possible to have a bit of silence? Why do you contact me and tell me you need me to come in 30 minutes early and then leave me sitting in the waiting room way past my appointment time? Inquiring minds wanna know..

This practice has gone way downhill. Originally gave them a 5 star review but have to update to…read more1-star. We need to switch dentists now because of multiple cancellations by the office at the last minute. My daughters have gone over a year between visits because the office has called to cancel and they rebook for months out. Can't take the chance of staying with them just to have future appointments cancelled. Have given them multiple chances but they continue to disappoint. Update: Was willing to give this practice another chance and had an appointment scheduled for this week. I jsut called to confirm it and was told that becuase of my bad Google review, they cancelled my appointment but didn't think to call/email and tell me. They also thought this was the appropriate response to a bad review vs reaching out and trying to correct the issues. They badger patients to leave good reviews. I emailed them separately with my concerns before I posted the last bad review and they never took the time to respond. Instead, they get their feelings hurt by a bad review and act unprofessionally.