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    William H Grotz, DDS

    5.0 (2 reviews)
    Closed 9:00 am - 2:00 pm

    Services - William H Grotz, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    William H Grotz, DDS Photos

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    7 years ago

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    Oak Lawn Smiles - The Oak Lawn Smiles Family Dentistry reception desk.

    Oak Lawn Smiles

    2.6(20 reviews)
    0.2 mi

    Edited after talking to owner (Chris): We clarified…read moreprotocol, which I understand and he pointed out the willingness to consider case by case situations. I made the mistake of bringing my youngest, which is why I also understood why I couldn't go back, but we went right after school. This was a mistake I'm willing to fix myself. My son is older so I was not given follow up advice on whether he should eat, take pain meds, etc... Chris stated he would remind staff to follow up with parent. I also do not know if he saw the same dentist as I met last time who was a little too short with him and I. Some good I wanted to cover more - front desk staff came out for children often to offer coloring pages and talked with them about their favorites (my youngest was in heaven) I've been to A LOT of Medicaid offices and as I stated, they are cringy, so I totally appreciate the office being so clean and welcoming in most ways. I'm also very happy to have had the opportunity to work through this issue with Chris, who clearly cares about his patients. We'll be back. Original review: The front desk staff is amazing. The dentist is meh. My biggest complaint is how they act like parents going back with the kids is the devil walking through the door. In fact, while sitting in the waiting room, I heard a parent try to see their child and were told only one parent in the room at a time. As a foster/adoptive parent I have a lot of kiddos with a lot of trauma and every one I've brought here I've had to beg the nurse for me to be with them. Yet, they take Medicaid and are not cringy so we'll keep fighting the good fight.

    Extremely incompetent staff, I could not even make it to the chair due to the staffs inability to…read moreverify insurance after 3 follow up calls all ending the staff stating they had resolved it until I get to my appointment today and they had still not verified my insurance huge waste of time major let down

    Photos
    Oak Lawn Smiles - The beautiful waiting area at Oak Lawn Smiles Family Dentistry.

    The beautiful waiting area at Oak Lawn Smiles Family Dentistry.

    Oak Lawn Smiles - Changing Lives One Smile At A Time!

    Changing Lives One Smile At A Time!

    Oak Lawn Smiles - The Oak Lawn Smile Family Dentistry building.

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    The Oak Lawn Smile Family Dentistry building.

    Chicago kiDDS Pediatric Dentistry

    Chicago kiDDS Pediatric Dentistry

    3.8(48 reviews)
    3.6 mi

    I credit this place with my kids not being scared to go to the dentist. They used to even be…read moreexcited to come! The toys, video game consoles, and movie in the waiting room are definitely a huge part of the appeal for the kids. That said, it's really starting to feel run-down and unloved. The video game consoles are always broken or offline, the movies are too quiet to hear, and those toys have dwindled. The reception desk staff seems harried and doesn't have time to make sure the kids are excited to be there. The radio in the lobby is much louder than the movie, and the seating in the waiting room is downright gross to sit on- it's filthy. Where it used to feel clean and cared for and welcoming, now it feels shabby and broken, and that almost subliminal feeling of it not being cared for starts to translate into it feeling like a place that is uncomfortable. I do know that my kids still don't mind going to the dentist and they get good, solid care from a dentist who is well-regarded by the profession in this region. That is hugely important. But we also carefully seek out pediatric dentists that make our feel children comfortable and safe, so they don't take a fear of going to the dentist into adulthood with them. I hope that they give their physical space and waiting room some TLC so it can continue to welcome kids and help them have healthy attitudes toward their dental health.

    It claims they take all kids/medicaid they DO NOT. I called she was very polite said No we don't…read morebut is self pay an option for you. If it wasI wouldn't be on all kids medicaid. Lol. I can't find anyone to take my child.

    Photos
    Chicago kiDDS Pediatric Dentistry
    Chicago kiDDS Pediatric Dentistry - Our award winning team!

    Our award winning team!

    Chicago kiDDS Pediatric Dentistry - The conclusion of a great appointment.

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    The conclusion of a great appointment.

    William H Grotz, DDS - pediatric_dentists - Updated May 2026

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