After a bad experience two years ago with an optometrist in Mt Shasta I went to Dr Horn. I can see…read moreagain. I'd been walking around for two years with the wrong prescription. Dr Horn was quick and cordial. The staff is efficient. And quite jolly. Five stars.

This review is long over due since I had the glasses done last summer/fall! But, Needed glasses and…read moreprescription updated... I do not like going to OD offices normally.... but my opinion has changed through Dr Horns office and staff! Not only is he fast and efficient, he is kind and respectful. His staff was very efficient and friendly. I was in and out in record time with new glasses ordered! I was delighted when they came in earlier than estimated also... now in the past I've had difficulty getting use to new glasses (trifocals). However it seemed that the transition was quicker and easier. I'm doing well with new set and looking to have my other glass lens updated. Prices were reasonable also!

I got my eyes checked, hear for at least 4 years now. Not a problem. Several of my friends are…read moreclients had surgery too. All Good experiences. I would a Recommend you check out Siskiyou eye Centers.

I've never had a worse experience at an eye doctor's office in 34 years of exams. I'm convinced…read moretheir positive Google reviews are largely self-generated. I was charged $80 extra for a contact lens fitting when I asked to forego ordering lenses through them and receive my prescription directly. A fitting is when the doctor helps you try on your lenses. When I contested the charge, the office claimed that measuring my eyes for lenses was a fitting. No, that's an exam, that's why it's covered by insurance. When I had called the office earlier for an estimate, they said that if I didn't need a fitting of lenses ordered through them, then I would only pay exams. So, fraud. Most eye docs see that my pupils are large and go light on the dilation drops. Here, they don't observe or care. Even with sunglasses, vision was too fuzzy to work on a screen or outside for a couple hours after--and I needed to work--and driving home an hour later was sketchy. Customer service was lacking from almost everybody. The eye doctor didn't seem to care. Most of the time was with techs who didn't provide explanations. The office had noted my birth date wrong, so I was in their system wrong, and no one told me I should bring my prescription. It would have been cheaper to go with my regular doc, even WITHOUT insurance, and I would have more confidence that my prescription was 100% accurate.

Nurse? Yvette, the ladies at the front desk and the Doctors were all amazing and super helpful…read more Full lasic done with zero issues and amazing hospitality!

I called to make an appointment for an exam. I was told there was one available October 10th…read more Then they asked about insurance. I told them we have Atrio. The person I spoke to hem-hawed around, put me on hold, and when she came back, told me nothing was available until mid January! I feel discriminated against because I am retired and have Medicare Supplimental insurance. If this is how retirees are treated, I won't go there.

I really appreciate my eye doctor here. Wait is not long and he remembers me! I get an annual…read morecheck up and he always explains what his tests reveal. I feel like I get special attention!

New prescription not as good as the old glasses. The optician treated me as if I were senile,…read morelying, or ignorant. I am stuck with two pair. Next year I am going to Walmart.

I Love the staff they are kind and respectful. The Eye…read moreSurgeon Dr. Oliva did a corneal transplant and it is still living and doing well, after 2 previous tries from a different place in California by their eye surgeon, which both failed within 30 days. My new one was transplanted by Dr. Oliva on June 4th, 2024 still going strong 6+ months Later. I feel very grateful to have such a skilled professional working on my eyes. My eye journey will continue for as long as I can see. I will add a new Dr. in the Medical Eye Center for my Glaucoma. We are scheduled to meet soon. Happy to be with such wonderful people!! Sweet Lee LoveS

I thought this place was efficient and a good place to go. Today I'm seriously questioning that. My…read morefriend had heart surgery in February. He was seen at the medical Eye Center in May and found that he needed cataract surgery. We needed to do that after the six month mark from the heart surgery. So we made an appointment in August one week after the six month mark. The morning of our appointment in August they called and canceled it because we need a clearance from the doctor. I don't know exactly why is it that we could not have been told this in May, June or July? Why so cavalierly waste our time over something that they knew ahead of time they needed? It's not respectful it's not efficient and it's definitely no way to treat people.

The care here has always been good. I have a family member with significant ocular problems, and…read morethe staff has always been great. This is not the place to go if you want routine eye exams; it's where you go when your regular ophthalmologist or optometrist says "hmm, you should have this looked at". Billing has been off at times, with respect to getting treatments pre approved by insurance. That's the only reason for four instead of five stars.

Reminds me of buying a new vehicle, where they go back and forth between the front desk and the…read morebilling department to attempt a "good faith estimate" or just to provide an answer to a question. The billing department was dishonest and misleading about billing during scheduling of my appointment, arriving for my appointment and leaving after my appointment--I asked numerous times and they were deceptive. Prior to the appointment, I told the billing department my insurance would not pay for an eye exam, as I know my insurance well, and they assured me the insurance would pay for the exam but not the refraction. Two weeks after the appointment, I received a bill for the entire service. The Siskiyou Eye Center is a perfect example of what is wrong with healthcare--you are a $$$ to them. Avoid this place, especially with so many other great choices in the Rogue Valley, like Artisan Eyeworks in Ashland or Medical Eye Center in Medford--they are professional and honest about services and billing. If you suspect misconduct in billing by your healthcare provider, you may contact the Oregon Division of Financial Regulation 888-877-4894.

Friendly, detailed eye exam. Good explanation of what was being done. No pressure to buy glasses.read more

On a recent visit to Ashland one of my lens popped out of my frames while hiking. The people at…read moreAshland Eye Care were easily able to address my problem (as a walk-in) with efficiency and professionalism. As a retired physician who owned a small business I appreciate the kindness that a small business provides. I would recommend them for any service you seek.