I had a great experience. Dr. Patel and his staff are fantastic and I don't say that to mean…read more"overall it was a great visit" or "despite 'fill-in-the blank' happening, my visit was very positive" or other statement that has to be qualified. What I mean is that there was not a bad part of this process. I am 16 hours removed from my first root canal and I. Have. Not. Felt. ANY. Pain. None. I felt no pain in the chair, I felt no pain yesterday afternoon, and I am feeling none this morning. Dr. Patel exudes an air of competence that I found very comforting and it made everything go so smoothly. I'm a high anxiety patient who is unreasonably terrified of dental work and I'm a jerk for not remembering the name of the Dental Assistant from my first visit, but her soothing and professional bedside manner kept me there feeling listened to and safe at my first visit and 'Cassie' was fantastic in the same role the day of the root canal. They treated me with such compassion and I am so appreciative. 'Jay' handled my cleaning and I can't say enough; I've never had a cleaning go better and she took the time to answer all of my questions and talked me through everything. She is a goddess. The front office staff has been judged very harshly in these reviews and I can only say that I found them to be helpful and accommodating. This is the practice you're looking for. You should call.

** DO NOT BRING YOUR KIDS HERE** ZERO STARS. -BEWARE OF THE…read more5 STAR REVIEWS (( This practice is asking anyone and everyone to leave them a 5 star review, just to increase there rating. There are signs in the office begging for reviews and just look at the positive reviewers last names and photos. All freinds/family )) DO NOT BRING YOUR CHILDREN HERE!! Dr. Patels primary focus is his bank account. absolute joke of a DR. Make sure you triple check your bills and appointments as they will try and double bill or over bill you for things. my daughters procedure was suppose to be a frenectomy and filling in ONE APPOINTMENT. Like the selfish money hungry people they are, they scheduled 2 appointments one for the filing and one for the frenectomy. so I was given 2 estimated bills about 200$ a piece, Both bills also had charges for nitrous oxide. I was concerned about my child having nitrous used on her twice and asked why the filling and frenectomy were not being done together in 1 appointment . I was first told it wasn't possible. after I kept questioning the women on the phone she went to talk with Patel and came back saying they would "allow me" to merge the two appointments. (so kind of them to allow me to keep the money(about 200$) they tried to screw me out off, by making 2 appointments with nitrous instead of one.) on sept. 14th my daughter had her procedure . . .which was a horrific nightmare. I was charged 100$ for nitrous and while they put the mask on her face they never talked her through taking calming breathes. she was upset and crying and saying she could still feel where they had " already numbed" . . .both patel and the hygienist kept telling my daughter " No Reason To Cry" & they would show her the tools first, or explain first before they did anything, just so she would calm down or mover her hands from blocking her face. . but they never did explain or show her creating alot of fear an disturst for my 8 yr old. in the end they had another hygienist come in at the last second to abruptly hold my daughters arms down, at this point she was screaming in fear and pain as patel began to slide a laser tool back and forth on her frenulum. Id also like to let everyone know just in case you decide to traumatize your child here, they Will Deny your request for a school note stating, " we have patients that get dental implants and are back to work in 2 days" Now I'm not gunna even get into how ridiculous comparing an adult and childs recovery period is. but it speaks volumes on patels arrogance and lack of compassion for his patients especially children. They will also over exagerate the amount of days you requested the note for and not return ur phone call requesting the note. just an overall terrible dentistry. ** & AGAIN BEWARE OF THOSE FAKED 5 STAR REVIEWS FROM FRIENDS AND FAMILY OF PATEL**

My son and I been a patients here for many years. One of the things I always appreciated was the…read morepeaceful, calming atmosphere in the office. The music used to be such a lovely part of that experience, and I noticed it's changed. I just wanted to say that I miss the relaxing ambiance it created. Your staff is still wonderful, and I'll continue coming here, but I hope you'll consider bringing back some of the peaceful music that made the office feel so warm and welcoming. Thank you, Dr. Williams for taking such good care of our teeth!

I was shopping around for a new dentist and made an appointment with this practice. They did a…read morecleaning and checkup, and I did see a dentist, but it wasn't Casey Williams - apparently he was on vacation and another dentist was filling in for him. Everything went well, so I made an appointment for my next 6-month cleaning/checkup. I did see Williams on the next appointment, and he told me I needed 3 crowns replaced and more than half a dozen fillings. Strange, since the previous dentist sent me off will a clean bill of health, and I have always had regular dental care. I made a follow-up appointment to discuss the proposed work in a little more detail, but Williams canceled that appointment at the last minute, so I took a copy of the evaluation Williams did to yet another dentist, who told me I did need to replace one crown, but said he couldn't confirm any of the other issues in Williams' evaluation. So I saw 4 separate dentists that year - my previous dentist, the dentist filling in for Williams while he was on vacation, Williams himself and the new dentist. And 3 of the 4 dentists did not believe I needed anywhere near the amount of Williams had proposed. And here's the cherry on the top: one of the fillings Williams had proposed was for a tooth I don't even have - I lost it many years ago.

after 38 years of dental employment experience, you know what quality is and thank God that's what…read moreI found at Forest Hill dental Associates. Not only or the Dentist highly skilled the office staff is amazing. They make you feel like you're visiting family. I am so glad that my friend suggested that I make an appointment there and I've been going there for the last five years. It's always an awesome experience .

have been going here for many years, the staff and Dr Dormer are fantastic! Always a good…read moreexperience!

As always after being absent for the covid virus, I had a great visit and I finally got to meet Dr…read moreDitty and had a great assitant prior to seeing Dr Ditty

I was a patient for over 10 years and the quality of service has really gone down hill. Autumn from…read morethe from office should be fired. She is prejudice against people that she thinks does have insurance. I have insurance, but she didn't do her job until I got there. It took 48 minutes to finally verify that I had insurance. By then, it was time for the next patient. Autumn told me that they were not going to clean my teeth and that I had to leave. I drove 2 hours round trip for nothing. Autumn was rude, disrespectful, and talked down to me. She had a chip on her shoulder and a power trip. She should be fired immediately for how she treated me. I will never go back to this dentist office again because of Autumn. There are so many choices of dentists on Linglestowns Road that I don't need this one. I would not even give it one star. Actually it deserves zero stars because the customer service from the employees there is horrible. They are hiring low grade people that don't care about the clients. Autumn bullied and degraded me. She thought I didn't have insurance and treated me like I didn't deserve service. She literally told me to leave. She told the dental hygienist not to service me. She is a horrible person with a mean personality. She should not be working with customers. She is incompetent because I've always had insurance, but she didn't do her job correctly. She needs some customer service training. Also, she should do her job before the patient shows up instead of waiting till the last minute. Dr. Shirley and Dr. Ditty... you are hiring people that are giving your practice a horrible name. With all the competition around you, your employees should be giving top notch service to each and every client no matter what. The client is who pays your salary...just remember that. I tell everyone how horrible your place has gotten. I suggest you give your employees some training and fire employees like Autumn. I could go into detail how horrible Autumn was to me but it would take pages. AUTUMN NEEDS FIRED.

I have had good experiences with this dentist. They accept…read moreinsurance. Their Dental Tech's are very good. The only criticism is that they pester you a bit about procedures that you've already said no to.

I was a long term patient of this clinic and was in the process of wrapping up my Invisalign…read moreprogram by picking up my retainers, which were originally included as a complimentary bonus. I received an email prior to this morning's visit informing me that the retainers were ready, for a cost of $406.00. When I asked the assistant why I was being charged, she told me to talk to Rachel, who would provide me with an explanation. Rachel explained that there were several treatments provided to me, that they forgot to bill me for going back to 2022 for periodontal procedures. 2022?!? Apparently, there were 4-5 services I received between 2022-2025. Since when does a dental clinic forget to bill a patient? Something that might have been overlooked a year ago, I can understand, but billing errors going back four years? I never received any billing in the mail for any of these services from the clinic or Delta Dental, which they stopped accepting last year. They never gave me a phone call or email explaining the billing mess until I asked why I was being charged for the retainers. This amounts to unprofessional and unethical behavior by what was once a professional institution. How do I know these are legitimate charges? I was not even provided with documentation other than what Rachel had on her computer screen. I was not provided with a detailed summary of the charges. I feel as though I was deceived. I am requesting a detailed summary of charges, insurance payments, and true balance due broken down by date.

Do not go here!!! Myself and several members of my family have paid thousands of dollars for years…read moreto replace all the mistakes and short cuts on our teeth. Terrible place.

We were new to the Lititz area and chose this dentist because he's fairly close to our home. His…read morefees are outrageous, a simple cleaning w/x-rays starts at $475.00. How odd - Dr. Hicks has religious music playing in the waiting room. He should practice what he's trying to preach. I found another dentist who is excellent and doesn't rip off people.

This afternoon I had to replace a crown that came off my tooth…read more They were able to give me an appointment in just two days. When I arrived, I was taken right away and treated cordially with respect. The doctor was skilled and efficient. He was able to repair the problem and explain to me what had happened. I would recommend this practice to anyone.!

Every time we had an appt it went as planned, on time and no issues. Dentist were knowledgeable and…read morepatient.

The best Dentist in the area Dr. Kosuri explains everything up front no surprises. She is patient…read moreand very good at what she does. I have had cleanings before where I have to cringe and take the pain from scraping but she is very gentle and there has been very little. I highly recommend this practice.

Update: It's been almost 3- 3 1/2 yrs now since my first review of this place. Yes it was the tooth…read morethat was the issue and "not something else" like they insisted. The filling came out the tooth was broken. I went to a local dentist who stated that yes the tooth was broken like I thought when I went to the other place to start with. You know it is hard enough dealing with daily life to start with but for me in general I have mental health and physical health issues which complicate it even more so then when I need care I need for the "professionals" to "hear" ME. Sure they acknowledge that you are speaking to them but they do not "hear" you as they have already formed their own opinion and will treat you the way they want not the way you need. I had the local guy yank it out ended up paying out of pocket for it though and that was the only reason I went somewhere else to start with as I did not want to have to pay out of pocket. This experience left a very unpleasant memory that I am still trying to process and heal from on the mental health level. I need to find a family dentist but am absolutely terrified that the one I pick wont hear me like the dentist as Carlisle Pike Family Dentistry chose not to HEAR me and meet my needs per my request. It's so sad because like i stated they got me in quickly, the place itself was clean, the atmosphere was calming but I was not heard. Had I been I most likely would still be using them.