Be assured that when you hire the Van Sants your home will be well taken care of. Buddy discovered…read morea plumbing issue that needed to be addressed while the house was vacant. He took care of it right away and made sure the rest of the home was safe and sound. Professional, friendly and reliable -I highly recommend Van Sant Home Watch!!

From the owner: As graduates of The Home Watch Academy and certified Home Watch Reporters, Geri-Lynn and her…read morehusband, Buddy, know how crucial it is to protect your investment. The combination of our extensive experience in the construction industry, technology expertise, and a personal family-owned touch provide Van Sant Home Watch a strong foundation to watch over your property when you are not there. As certified Home Watch Reporters are background checked, fully insured, and bonded. Serving all of Horry County.

I've had an amazing experience with this company as my Landlord. Davi was just amazing and I so…read moreappreciate her time and efforts; feel confident in leasing with this company. :) Thanks guys!

Match Property review:…read more I was optimistic within this management company. I had moved into my unit in Surfside Beach, SC on March 27th, 2025. Morgan was aiding me at the time and was very wonderful during the inquiring process. I did not receive a walk through however she was able to let me check out the property. I build homes for a living and have walked through inspections. I didn't notice any major attention issues. However, the housekeeping was below sub par. A few days later I noticed a water spot after a large rain. (Thinking maybe the roof was leaking.) Turns out the AC units draining system was not professionally installed. I had contacted Morgan to get maintenance. She was very adept to communication. However, the maintenance team was lacking luster and not reactive at all. After a few days I had repaired it myself and communicated that to her. Maintenance showed up the next day to resolve the issue; however, I informed him I had already repaired it. I did notify him that there was water damage on the sheet rock just below the unit next to the air return ventilation. He assured me that he would repair the water damaged spot and repaint. I waited a few weeks, then a month passed and there was no communication. Had inquired a couple of months later with Morgan. She informed me she did not work there any longer. Flash forward to November 11th, 2025. I had been out of town due to work for a few weeks. Returning back to my unit, finding out my stove had not been working as it threw an error code. I had informed the company, and they stated they would send someone out to check it out and repair or replace. A week went by with no communication, and I reached out again. They informed me they had reached out to the actual owner of the unit. This process went on for over a month. No stove, causing expenses to prepare food elsewhere or order out. This was finally resolved close to Christmas. During this time, I was unable to make a rental payment and asked to postpone but no response so I was charged $175.62 in late fees. I had reached out to the owner, Mr. Leopard. After some back and forth dialect he had stated the company does not discount rent for the next month or refund late fees and it would come out of his pocket. However, I have not received that reimbursement. The new point of contact Sarah when she was asked by myself when I get my security deposit back, she stated I never paid one. However, around an hour later she stated she made a mistake. I am thankful she rechecked her sources. However, had she not I would be out that as well as the $175.62 in late fees for the month of December. She did inform me a cleaning fee would be assessed upon moving out. However, the unit wasn't what I would call clean, nor would my family who owns a cleaning company state the same. I could justify paying a cleaning fee out of my security deposit upon moving out had the unit been deep cleaned before coming in back in March. However, I can't justify making someone pay a cleaning fee for a basic surface level clean that is well below standard. The company may be great for some, and they may go above and beyond. However, I did not receive that treatment. Companies are built mainly on customer service and constant lines of communication. My advice as a former operations manager for a multibillion-dollar company. Invest in a training program. Doesn't have to be 6 sigma but a training session with a high-level focus of in-depth communication, team building, and conflict resolution. I do not know Mr. Leopard and I myself have read almost every review on here just to criticize but never offer a solution or advice on how to progress forward. Yes, I will share my negative experience. However, I still had a roof over my head every night. I believe the owner's heart is in the company and I am sure the workload is high level for him. However, the team he has around him needs to be evaluated on many various aspects. I do wish the company success.

I contacted Barbara Heller of Remax Southern Shores to show my partner and myself a home many years…read moreago. Barbara was friendly, welcoming and very knowledgeable. We flew to Myrtle Beach several times a year, for several years, looking and looking, but we didn't find the right home. My partner went on walkabout, so I found the right house and bought it, with Barbara's expertise and guidance. I closed on the house without being here, and everything went smoothly. I moved in and my ex-partner found out I left the state, he proposed and we married. We both love the house and are very happy with it. I could not have done it without the help of Barbara. Thank you!!!

Chrissy Weiss (and Joe) were an amazing team! They took the time to listen to what we were looking…read morefor and found us the perfect home. They were quick to respond with any questions we had and explained the process to it went smoothly. If you are in the market to buy or sell, you've come to the right place. I would highly recommend using Chrissy (and Joe), they will do all the homework for you and get you in your perfect home! You'll thank me later!

I have used this property management company for 2 years now and they are wonderful! Both Lori's in…read morethe office are great and Lori Orlowske is always on top of it with a great sense of humor! Chris is also quick to respond to you when it's after hours. If I could give them 6 stars I would!

From the owner: Property Management Annual and Vacation Rentals…read moreLeasing Agreements Property Location And Analysis Preventative and Corrective Maintenance

Used them 5 years for a single family rental. They let the tenant park cars on the front lawn…read morewhich totally trashed the front yard. They got a vendor to lay down sod, and was supposed to water it, but never did. Sod died and Chicora washes their hands of any responsibility. We will have to sue them in small claims court to get our money back. Penny Rose, the owner, doesn't care about your rental property.

I've had the pleasure of working with this rental property, and I couldn't be more impressed…read more Justin is extremely knowledgeable, professional, and took the time to answer all of my questions. He made the entire process smooth and stress-free. I highly recommend this rental property, and I will definitely be using them again in the future!

Been dealing with this company for many years on several different properties. These guys really do…read morean amazing job are very prompt, knowledgeable, and fix all the problems in a very professional manner. It took a long time to find quality contractors in Myrtle Beach but when I found these guys a few years ago I felt like I had hit the jackpot. They show up on time they do the job they're supposed to do, they clean up, and there's never any issues. Can't say enough about the wonderful team. Bob and Ed have done an amazing job for me for many years now! I highly recommend this company for any and all of your construction needs whether it be a hot water heater or a complete remodel. They do it all and do an amazing job at it! Keep up the good work!!

They were prompt, knowledgeable, and did excellent work. They came to our rescue installing a…read moresliding glass door as we were getting a new roof installed. Thanks again Bob.

Reema and her team are professionals. They take care of our property as if they own it. When work…read moreneeds to be done the companies they recommend are a A+. If there is an issue after hours/ weekends their response is immediate ! I highly recommend this management company .

I have worked with east coast for many years when Henry first opened, unfortunately due to health…read morereason he no longer able to work. His daughter Reema HAs taken over and gives the same amazing customer service. This is a wonderful family-oriented business.

Garden City realty was great to work with. We had issues with the property and they sent Buddy…read moreJustice to help us he was great!

Horrible company!! Greedy and overpriced! I left a full drawer full of clothes and called them…read moreimmediately to rectify the problem. They gave me the run around several times, no call backs after several messages. A full week later I call back and request to be compensated due to the theft of my clothing and the supervisor's response was to call the police and make a statement. Just inconceivable customer service!! Use a different company!!

Horrible company the resort I own condos at is being managed by them and they are pathetic the…read moreresort is run down due to Impress not doing their job, from security to maintaining clean safe and operational amenities. Yet they continue to raise my hoa fees to a ridiculous high amount, and they were way too high to begin with considering what my guests and I get out of the resort. Just look at the horrible reviews of guests at Landmark Resort and you can see what I mean , all of the complaint's are the responsibility of Impress Management. Impress in Myrtle Beach should be sued and shut down.

Accounting practices were good - nothing else. In three years, failed to conduct community…read moreinspections (was part of contracted services) and paid Landscaper despite landscaper not showing up. Allowed graffiti - tagging of community property. Blamed volunteer Board members for Empresses inability to coordinate meetings - or seek replacements. Failed to return calls to Owners. Replace immediately after Board discovered the lack of Empress involvement.