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William Allen Godfrey, MD

4.5 (4 reviews)

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9 months ago

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8 years ago

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7 years ago

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9 years ago

Dr. Patel and the entire staff are great. I felt comfortable and the staff was knowledgeable.

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Peachtree Immediate Care - Kennesaw - The room!

Peachtree Immediate Care - Kennesaw

2.5(53 reviews)
1.9 mi

I've been here twice & they always take care of me! The providers never take too long and they find…read morethe problem very quickly. I appreciate them.

This is for the acworth location - Regarding attempted assault from staff…read more On September 7th, I visited this facility due to severe back pain from a herniated disc. After a 10-hour car ride in excruciating pain, I came in hoping to receive relief in the form of muscle relaxers or a steroid injection. Unfortunately, I was told I could not be seen because of a $400 balance from a prior visit. This balance was the result of my insurance being billed incorrectly, as the facility had changed my insurance information without my knowledge. My husband, understandably upset after watching me suffer for hours, asked to speak with a supervisor but was told no. He did come across as aggravated, which I acknowledged, and I reassured him that it was not the staff's fault, it's their policy, and that I would resolve the billing issue so we could return the next day. At that point, he calmed down. Before leaving, he asked the front desk staff if they could print the last five invoices. Instead of assisting, the staff member snapped back, insisting he say "please" before helping. To demand that in front of me while I was visibly in severe pain felt unnecessary and unprofessional. My husband then said "please," though clearly frustrated. I spoke up, pointing out that he had asked nicely. The staff member responded, "I wasn't raised like that." When I repeated back & forth with him that my husband had not been rude, the staff member suddenly yelled, "B****, PLEASE." At that point, he jumped up from his chair aggressively, yelling and appearing as though he might come over the counter. His coworker immediately intervened and pulled him down the hallway as he continued cursing and shouting. Out of reaction, I reacted loudly in self-defense. Instead of addressing the staff member's behavior, another employee threatened to call the police on me. We contacted the police ourselves and filed a report. The facility filed a restraining order on us. I left the facility exhausted, still in severe pain, and shaken by what happened. While I admit we were not the easiest patients given the circumstances, we still didn't use derogatory language prior to attempted assault, we weren't overly aggressive just frustrated, nothing could possibly justify a medical staff member calling a patient derogatory names, shouting, and behaving aggressively. The fact that this conduct was not immediately addressed on-site is extremely concerning and unprofessional.

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Peachtree Immediate Care - Kennesaw
Peachtree Immediate Care - Kennesaw - Faith,  Mrs. Michael and staff.

Faith, Mrs. Michael and staff.

Peachtree Immediate Care - Kennesaw - Trust is the pillow of superior care from Emory professionals.

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Trust is the pillow of superior care from Emory professionals.

William Allen Godfrey, MD - familydr - Updated May 2026

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