Didn't find them to be very friendly. Just very matter of fact. The two years they did my taxes, I…read morepaid the most I've ever paid in taxes EVER and in addition to the fee for doing them, $275 for 20min.

I've been going here for the last 4 years, based on the stellar Yelp reviews. During the first 3…read moreyears, I made an appointment with Sally early in the year to secure a spot since they can get pretty busy and booked out. But once I'm there, it's usually really quick. I never feel rushed or anything like that. A reminder is sent in December to let you know that you should schedule an appointment or upload all your documents to the SmartVault before the appointment or as a substitute for your appointment. Smart Vault is where they store all your past tax documents, which comes in handy if it's ever needed. This year, I decided to explore the other options and utilized the SmartVault option, so all I had to do was upload all my documents and just wait until Joe get a chance to process it. Joe called me with additional questions. After all said and done, he sent me notification that it's ready to file, and all I had to do was reviewed, signed, scanned, and upload to SmartVault for filing. The invoice for the service is also included, and you can make a payment over the phone with Sally. This is so convenient, and such an innovation way to do your taxes without having to leave the comfort of your home and fight traffic. Super awesome! And I will definitely be back, and suggest you do too!

Mr. Freeborne and his staff are very helpful, profession and efficient…read more I ask tons of questions and they are always quick to respond and very clear with their suggestions. Tax questions and dealing with the IRS can be very daunting and causes a lot of anxiety, once I hired Washington Tax Services, I felt at ease and confident that things would be handled promptly and accurately.

Jay and his team at WATAX performed a miracle for a family member who hadn't filed either Federal…read moreor State taxes for over 8 years - and a penalties and interest fine from state of California was $51,000 and climbing. We Googled for tax help in Seattle, found Jay and WATAX, and within 3 months, maybe 4, the taxes were filed, and the $51,000 penalty was gone. Zero. We can't say enough good things about this team!

My husband and I recently met with Jason for a new client consultation. He was very friendly and…read morerespectful and answered all our questions in detail. We had both personal and business tax questions, as we just got married/bought a new house, and I started my own cat sitting business. So our tax situation got a lot more complicated. Jason advised me on topics such as: - How to record earnings/expenses - When it makes sense to file taxes as an S-corp - How to record business miles - How to make online quarterly tax installments Jason was very patient in explaining everything to us. He was also upfront about his prices for filing taxes. We found Jason to be very trustworthy and will definitely be using him as our official tax guy! Plus, he's very quick in responding back to our emails! We're so happy we found someone like Jason!

I did what you all are doing, googled for an accountant or CPA on a Friday afternoon less than a…read moremonth before my taxes were due. I had filed with HR block for the prior 6 years but after starting a business in 2016, new I needed "a guy". I am happy to report that this is your guy! You can stop searching and take a sigh of relief. I flipped a home, had multiple W-2's, a rental and started an LLC Business in 2016, Jason helped me get all my taxes done, and is now helping me with my quarterly sales tax reporting for my small business. Jason was approachable and understood exactly what I was looking for. I inquired with 3 or 4 CPA's on Yelp, Jason was the fastest to get back to me and he earned my business because of it; while the other businesses waited till Monday to respond to me; they ended up with just my voicemail, Jason got back to me on a Saturday and now I am a happy client.

It seems there are a few accountants working from this office, and I've only had the pleasure of…read moreworking with one. Tom is incredibly knowledgeable about taxes for both personal and business. I don't have the simplest of tax cases, but Tom was on top of any question I had, even when talking about international business cases. He's very patient, a great listener, and incredibly quick. Not to mention one of the better prices for accountants. I highly suggest giving this place a go!

They were AWESOME! I've usually done my own taxes or have gone to H&R Block. But I had a tricky…read moresituation that I needed help with and am a grad student on a really tight budget. I called around for quotes and they rates were reasonable. I was missing some paperwork so I just had it faxed in and they ended up finishing up everything without me having to be there. They also ended up charging me less than they quoted and wend above and beyond to help me. I really appreciate them taking the time to explain my financial situation to me and doing all they could to ensure my taxes were being filed accurately. :)

I've been doing my own taxes for over 30 years. It's a pretty comprehensive return with lots of…read moreschedules, and I've been doing fine with it until my son started working last year, we started contributing to an IRA and 401k for him, college, etc. For the first time in 30+ years, there was a "new thing" to account for. Due to a forced 401k distribution/rollover/tax withholding, etc, I was a little unsure about how to handle it. I had an idea through research on the internet (and multiple LLM conversations), but I wanted to talk to a CPA or Tax person to confirm. I sent out a bunch of requests on Yelp to get quotes for a conversation that I estimated would take no more than 15-30 minutes just to make sure my understanding is correct. I got a bunch of replies ranging from $100-$385. Somebody even said I needed to complete an engagement letter to have the conversation! CBX CPA sent me a message in the middle of the night with a very detailed list of what I needed to file on my taxes and my son's and what to rollover. He also gave me his number and said, "Give me a call any time tomorrow..." No quote. Just good and clear advice on what to do. He even followed up with a second, "Sorry Mike, I forgot to add..." email and an example of what he meant. I currently do not need any other accounting/tax assistance, but if I did, I would call out to Cristian -- not because he's necessarily "any more right" than any other CPA -- that's why they are Certified: so there is consistency across the industry and a minimum knowledge about the rules so any good CPA will give you more or less the same answers, conservatively, even though they may differ depending upon how "creative" they are in interpreting those rules. I would call out to Cristian because he clearly values *MY* time and money -- not just his. I like to do business with good human beings who, to some degree, treat business like it's part of a community and not just a capitalist market. Recognizing that my need "wasn't a big deal," and taking a few minutes to type out the solution (*with detailed instructions and even sending a follow up email because he thought of something after he finished the 1st message*!) with no request for compensation speaks more volumes about him as a person than people who have paid for the service, in my mind. He's giving his expertise to answer what he felt was a simple question (but it wasn't so simple to me) out of the goodness of his own heart after evaluating whether or not he needed to charge for that expertise. This isn't common place -- I sent out 15-20 requests via Yelp describing my problem in detail and 60% of responses said "I'm too busy," and all but 2 of them said, "here's a quote for $100-$380." Two CPAs took time to write me actionable information, and CBX CPA's was the more detailed (though both were thoughtful and good). If he can be this complete in answers for a person who isn't paying him a dime when he has a CPA and it's tax season where he could for every minute, then how complete, thorough and diligent do you think they will be for a paying client? He didn't take my money so the least I could do is take the time write a truthful review and make this recommendation: If you're like me who wants even business relationships to be more than transactional but also with a person with grace who will help you out when the only self benefit being that he knows he did a nice thing for another human being when he could have charged for it and willingly been paid, then if you need a CPA, take the time to give Cristian a call to win your business.

I have worked with Edwin for many years. he is always smart, responsive, and helpfulread more

I've been working with Edwin for a couple of years now. I was referred to him by a good friend, and…read moreI couldn't be happier with his work! Edwin is very knowledgeable (arguably the most important aspect of working with a CPA!!), but above and beyond that is his personability and friendliness. I REALLY like working with people who are not only good at their jobs, but are also just simply good people. Edwin is exactly that. He has helped me with my personal taxes, my business taxes, and has also helped me set up my most recent LLC. (Yes, I'm a business owner - so if you are looking for someone who can help with small business issues, Edwin's your guy). Also, Edwin is very proactive. For a rather scattered person like myself, that is a lifesaver. Just today I received in my inbox my 2017 tax planner from Edwin. It's a checklist and action planner based on my previous years filings and activity so I know (quite literally) what boxes that I need to check off. Taxes are never fun, but at least with a great CPA, they can be relatively painless! Give Edwin a call right now - you'll be happy you did!!!

My wife and I have worked with Scott for years but have also chatted with Rick and Teresa as well…read more He has saved us a great deal of money and is always willing to take the time to explain things thoroughly. I would say the business as a whole seems pretty busy, but they are trustworthy accountants. All three are a pleasure to work with.

Great CPA firm, staff is friendly and knowledgeable. They've been doing my taxes for years and have…read morenever had any issues. I'd highly recommended them if you have a larger return to prepare.

I have used James Russel personally for the past two tax seasons.Eli has done both returns.He is…read morevery knowledgeable and able to answer questions quickly. Also,personable and polite.He is quick in getting the returns done. Paul,who just retired,also did my Dad's estate returns.He was very good as well and was quite impressive too.

I had done my taxes all my life, until life got complicated, and I ended up needing professional…read morehelp. Parents estate issues, rental property challenges, deceased spouse, change of job, retirement investments -- all were going to be a bit more than I could chew. So I reached out to the team at James Russell, and met Tracy Moshinsky. Tracy guided me through the process of pulling all the correct information, and completed/ submitted all the proper forms, with a smile. Not only did I get my taxes done properly, Tracy went over (in plain talk) the year with me, and asked me about future events, which would affect my taxes in the next year. The old adage is "you get what you pay for" - and, with accounting, if you pay for a professional team, with years of experience, you get just that - professional advice, long range planning, and great local people. Its a truly valuable experience to use James Russell CPAs to help out.