I've been purchasing from Chris at Wilkinson Wine Cellar for a couple of years now and again the service is absolutely superb! I can always depend on Chris to answer all questions and give helpful advice. The prices are good also! read more

Ordering/shipping went incredibly smooth. Ordered a couple bottles of super tuscans, had a weather-hold placed, and when the weather was good, sent an email to have the order released for shipping. No issues, and everything went smoothly. read more

Not only was "Chris" rude to me when I called asking about a shipment and email that I never received he sent me the following: "Below is the email on 10/23/2017 stating that your order was cancelled and it expired from lack of communication by you, "the customer." Both emails were sent to your email address as stated on your account. If you wanted the additional documentation requirements sent to you, you would have to respond" even when I have evidence I never received them as he sent them to the wrong account! Horrible business man. Rude. Now my moms bday present is ruined. Thanks Chris! read more

BUYER BEWARE! Think twice before shopping for your wines with Wilkinson. We have bought 100's of bottles of wines from online sellers, shipped to Michigan or Florida, all twelve months of the year. In over ten years, one bad bottle and we received immediate credit for the entire order. Then we find Wilkinson and order 6 bottles of one of our favorite wines--Chappellet Chardonnay. ALL 6 WERE BAD...not 1, not 2 but all six...bad corks, bad color and very bad wine...all 6! It is either "our fault" for ordering "out of season" (temperature damage) or the "shipper screwed up"! It took two days to ship a premium high end California Chardonnay from 48 degree Virginia to 80 degree Florida, and all six bottles turned to garbage? And with them it's the customer's fault. Before you push the "purchase" button, best have your attorney by your side. This was bad stuff when shipped to us by Wilkinson. It get's worse. Ugly, long threatening emails from the company. Nasty. BUYER BEWARE! read more

Great selection of wines. This is an online store, but its owner has always been available to answer my detailed questions over the phone, and I appreciate that! They have wines not available at other wine stores and based on my experience I can see that they know about the wines they offer. I had a very good experience acquiring wine from Wilkinson Wine Cellar and I would definitely buy from them again, thank you! read more

I buy thousands of dollars of wine through Wilkinson Wine Cellar. Selection, pricing, accuracy, and punctuality are Chris and Stephanie's hallmark. They are hospitable, knowledgeable wine merchants who always seem to find unique value in both known and obscure labels and vintages. With apologies to Ronnie Mervis, "nobody pays retail any more, why should you"? read more

Purchasing wine can be a daunting task - but when you find a specialty spot like Wilkinson Wine Cellar you stick with them. I've been buying wine through their site since 2008. Their selection of wines is tremendous, I have an easier time finding unique or rare wines on their website than I do walking through a brick and mortar store. Their website also allows for a concise background of the wines so you can actually do some researching while you're looking. Finally you just aren't going to match their prices. Before everyone was buying everything through Amazon, WWC was up and making it easy and affordable to buy wine online and have it shipped directly to you. Great, fast and easy transactions every time! read more

My reply from Wilkinson...basically no concern for the customer, Ive never seen so many excuses or disclaimers the stipulations are ridiculous, this is their response: We have sold over 25 cases of this wine, all from the same delivery order from our distributor, all transported in the same climate controlled manner from the winery, then stored in our climate controlled distributors warehouse, and then stored in our state-of-the-art wine storage facility. There is no chance that the wine that you have from us was stored incorrectly. Also, it doesn't make sense to provide replacement bottles because they come from the exact same conditions. We guarantee the condition of the wine as it is in our warehouse and against serious damage, however we do not guarantee customer satisfaction - there are simply too many variables in the consumption of wine. Please review this section from the Returns page on our website: Conditions Refunds or Exchanges will not be granted * Customer altered products, tampered products, or changes made by the customer to the original condition of the wine as received * Customer misunderstanding or not knowing the product that they ordered, such as type, size, quality, or pricing * General dissatisfaction of the wine and requests in general that the wine is not as expected, expectations customers have from the wine ratings, or customers belief that the wine product is not to the level of quality that they anticipated * Non-specific reasons for lack of quality as compared to other times and locations customers may have had the specific wine, such as the winery, restaurants, or other tastings * Misunderstandings about shipping times, shipping conditions, or issues concerning shipping instructions to Wilkinson Wine Cellar, LLC * Wine characteristics and variances that are considered within the range of acceptable by both Wilkinson Wine Cellar, LLC management and the Distributor that provides legal distribution in Virginia for that wine. At this point what I can do is offer you the opportunity to return the wine bottles that have not been opened in the spring of 2013 when the temperatures are in the correct range. I will agree to open one bottle and taste it with a representative from our distributor. If the wine is found to be acceptable, that is consumable, then you will only get a refund for the bottles returned minus shipping in both directions, 3% to cover the credit card and processing fee, and up to a 15% restocking fee. If we find that there is serious damage to the wine and it is not drinkable, you will be refunded the entire amount (100%) of your purchase. Please let me know if you would like to proceed with a return in the spring of 2013. Thank you, Chris A B Wilkinson Wilkinson Wine Cellar, LLC 888.703.2406 read more

I have gotten four cases or more from this distributor over several years. All have been fairly priced, and selected for quality. The Washington state wines are an especially good selection. The distributor has communicated well if a vintage is no longer available or the like. read more

Two cases of Kir Yianni Estate Paranga arrived in perfect shape and timely. Order was processes efficiently and the communication was remarkable. I strongly recommend. read more

I have ordered from Wilkinson cellers and it has been a positive experience. All wine was in fine condition and arrived as expected. I would recommend. read more

Great wine (Chateau Paveil de Luze 2007) at a very good price. The wine was shipped promptly, arrived promptly, and was well-packaged. I had never purchased wine either on-line or from this establishment before. Mr. Wilkinson was extremely prompt at answering my emails. Bottom line: Terrific vendor. I am very pleased with Wilkinson Wine Cellar and will purchase from Chris again. Update, 12/01/2014: I just purchased the remaining five bottles of the above wine from Wilkinson. I had ordered six, but Chris called me to apprise me that only five were available. I really appreciated the call. When it's time for me to order the 2009 vintage of Paveil de Luze in 2015, Wilkinson Wine Cellar will be the first place I'll be coming to. read more

Wilkinson Wine Cellar provides top notch service. As soon as I ordered, I received an email and the shipment went out promptly. The shipment was packaged professionally. Best of all the prices on the wine are great. I highly recommend them. read more

I will preface this negative review by stating that it is, in part, my fault. NONETHELESS- I ordered what I thought to be Seghesio Old Vine Zinfandel. What arrived was not "old vine". I looked at the website and saw that the photo of the bottle was old vine. I called and left a message that was returned in a timely manner. I identified myself and was replied to with, "yes." Nothing congenial - far from it. Explained that I thought I was given the wrong order. I was ADMONISHED that it was the description and not the photo that was of importance. I will say that this is true. However, I think the practice is clearly deceptive. No apology for a mis-understanding. No, "well you will know for next time." There will be no next time. I admit this was my error. But with all the choices for online wine purchases, why would I ever call someone who does not know the meaning of "customer service". READ CAREFULLY. read more