Was told $175 diagnostics feel added to bill. Had a sliding door on Toyota Sienna Handicap van. It…read morewould not open. Took it to local body shop & they fixed it. broken spring, cost $100.00

The vehicle was listed at $31,225, but after I called, the price was raised to $34,700 and then…read moreagain to $34,925. This kind false advertisement and pricing change is misleading and unprofessional. VERY SHADY

I have purchased roughly five vehicles from Bruner; from the Toyota side, the Chevy side, and the…read moreUsed Car side. Each purchase was absolutely painless, with no hard sales, more than fair trade in allowances, and quick financing. I would positively recommend Bruner to anyone looking for a great deal and professional salespeople in Central Texas.

My husband and I are extremely pleased in the help we received from Bruner, specifically Kim! This…read morewas our first BRAND NEW car to buy and we did it primarily online! We live 350 miles from the Brownwood area, way up in Amarillo ;) But finding this vehicle on fb marketplace and staying in touch with Kim via phone and email truly helped us! These vehicles are extremely hard to come by, so when I found it available through Facebook marketplace, my husband and I were inquisitive. This vehicle was secured by two other serious buyers so we thought we wouldn't be able to buy it. However, about 5 days later, I received a call from Kim letting me know that it was available! (Little did Kim know that Garrett and I had just returned from a weekend trip to Houston where we planned to buy an SUV but returned home with nothing!) My husband and I did something we've never done before-- we decided to buy a new car, sight unseen, over the phone. In the car market these days, vehicles are hard to find and are selling way over MSRP! Not at Bruner. Bruner Auto Group takes good care of you and reminds you of your hometown! Bruner doesn't throw in expensive dealership fees or packages that you know nothing about or don't plan on using! What you see is what you get! We were delightfully impressed and this has been the best vehicle purchase we've made to date! (And we've made a lot: Hudiburg in OKC, plus many others in Texas and Oklahoma and New Mexico.) The process has been seamless! Thanks, Kim, for driving 250 miles to meet us in Lubbock! Thanks, Kim, for taking such good care of us! And thanks Bruner Auto Group for ordering this '21 Tahoe with the panoramic sunroof for your dealership! We're thankful we found it and you all!

These guys are amazing had waterpump frezz and pully broke they had us back on the road well before…read moreexpected. Very friendly and prices are very reasonable plenty of hotels in walking distance in such a family emergency. I couldn't have asked for a better shop. If I didn't live 2 hours away they would be my go to mechanics

Robert has always taken care of my vehicles and done a great job. Sometimes he even comes in below…read morethe estimate. He's a good guy.

Just got new truck from Bruner Chevy GMC . This dealership is amazing , great service . Temo is so…read morehelpful and answer all the question we have anytime , Highly recommend .

This was the absolute best vehicle buying experience I have ever had! Typically I buy a new vehicle…read moreevery 3 years (x 2), so I deal with a lot of salesmen and dealerships. I dealt with Josh (from the GM store) who helped me special order a 2020 Ram Rebel Eco-Diesel. They gave me a fair price for my trade-in and the special order price was at invoice plus incentives, which ended up being about $9000 off of MSRP. The whole process was easy, up front, and best of all honest! I rarely do reviews but this was exceptional customer service.

JUAN LOPEZ the Sales Manager agreed to a deal and ran my credit on FRI OCT 26th at 10am MST and…read morethen at 2pm MST the SAME DAY, called to shared that the car we agreed to AFTER my credit was ran, had been sold. Note the car in question was indeed available the 2 previous days AND THAT MORNING while Juan and I agreed to terms, but they decided to sell the car to walk-in for more money AFTER running my credit. This dealer has ZERO integrity and will certainly come at you with southern kindness only to screw you. The added bonus was that they wanted to shift me into something TWICE as expensive, gotta love the bait and switch method, it's what keep them in business 75 years!

One would think buying a vehicle from a dealership, you think you would have good service for…read moreaftercare. Definitely not this one. One if you want an oil change you have to be there at 7:00 in the morning first come first serve. I waited 4 hours for one time. ridiculous that you cannot make an appointmen. Pure nonsense! Anyway when you go in for parts they don't have them in stock and always have to order and wait for a week or more. So the latest one was I called in Wednesday to find out about getting a key for my Jeep and the young man I spoke with sounded like he didn't want to be on the phone he Told me that I needed to have the Jeep at the dealership with Id (guess I can understand) this and the told it would be $350 dollars. Ok. So I make arrangements for towing, called back Thursday and another guy told me I needed the ID and title ( kinda cannot get into my glove box without said key. I'd should be sufficient anyway so I told him that I was having my Jeep town. To get the key fob so I can get on with my life, unfortunately they don't have the key in stock, of course you don't and so told me it would be a week before I could even get it and I had to pay upfront nope not gonna do that until I have the thing in my hand and not be waiting on the key until something freeze over. Anyway so I call a place in another town. They can have the key Saturday and gonna be less than what was quoted at the dealership I bought my vehicle at. I called back to tell them to cancel the order and the guy was a total jerk didn't ask my name or anything said get thy would get it done. So hopefully the order was cancelled probably never placed anyway. I found a better place to take my business and sounds Like they will be doing me right. Oh yeah got a text saying we want o buy your Jeep hmmm nope not useless not will be an even trade js. I will try hard not to do Business with again. If it is a last resort probably. Hope this helps someone down the road.

Got my oil changed here about a month ago, noticed oil spots in my driveway after the oil changeWe…read moretook it back up there to have them check it. They "checked it" and told us the oil filter housing needed to be replaced. My husband got the part and when he got under the car to fix it, that wasn't even the problem! Nothing was wrong with the oil filter housing. Idiot at the oil place didn't TIGHTEN the drain plug on the bottom to hold the oil in!! My husband could tighten it BY HAND, it was that loose. We will NO LONGER go back to Bruner's!!!!

Good and great costumer service. Always ready to go and always ready to assist you. Will continue…read moreto come and go as they continue to have good vibes and great atmosphere.

As the spouse of someone who works here, I give the company 5's…read more My husband really likes working here, and enjoys the fact that it is a Christian based workplace. The one owner I know in the dealership is so nice. Yes Vic. I am talking about you. The few people from the home office I have dealt with are friendly and helpful. The Managers and Supervisors in the Abilene location are good people too. Abilene has a NEW location and building, and it is awesome! Huge! Beautiful! Inviting! Inside the main sales area sit the original CW truck, and another older work truck that has also been renovated. Mechanics. Can you say "Aah! Air conditioning in the shop!"? Huge ceiling fans to circulate the air! Nice break room with a tv included. And more! This new Lone Star Truck Company building is their pilot shop. They are now working on their 2nd new shop in... This place is more convenient for truckers to stop in at since it is right off highway 20 and FM 600. Oh, you want to check it out? Well! October 26, 2017 is the company grand opening to the public. 4-8PM. There will be food, freebies, and even face painting and more for the kiddos! Come on out and see the business and meet all the wonderful people that make this place so great! Apply for a job! Get your big rig scheduled for a tuneup AND a wash! I will definitely be checking in at the grand opening, and sharing more photos. "Until then, this is Bratgirl signing off good buddies!"

Took our Volvo truck to the shop at Volvo/Mack in Abilene,TX bcuz there was a grinding sound(noise)…read morecoming from what we thought was the engine! When we got to the shop we were greeted by the service writer Ginger Reynolds, explained to her what noise we were hearing as well as an air leak somewhere...she was very knowledgeable of what may be the problem! Sure enough she was correct,it was the leveling valve that wasn't working as well as some other leaks on the air tank! The shop mechanics and parts dept(sorry we didn't get their names) they were very friendly and very customer oriented that not only did they squeeze us into the shop today and fix our problem, but we purchased 2-legacy leather seats and had them replaced/installed! Thank you very much for your amazing service, we will pass on our experience to other truckers and Yelp Dale/Emma Eiser

They made me a great deal on my Dodge Truck. Brad was professional and flexible in the pricing…read more They put new tires and gave me a one year warranty on the engine. I think they should sell more of these smaller trucks also. Trucks like this one is hard to find right now. Honest Texas family to deal with is always a plus for me.

Just bought a utility truck from this Mom and Pop. I bought…read moreit online, and I was in and out in 5 min. The truck was exactly as it's online description. I recommend this place for your fleet truck.