Went to get an oil change with $30.00 off Big Country Ford bonus reward card. Last visit was $20.00…read moreoff and paid $44.00. The visit today was supposed to be $30.00 off, paid $61.00. Didnt make sense, so went inside and was told by Stephany Gardner that we asked for a tire rotation, which we did not since the new tires were put on two weeks ago, and that prices have gone up. Service advisor Stephany Gardner was dismissive with regards to.my questions and walked away as if she had better things to do, acted as if she didnt care that we paid $96.71 for an oil change with the Discount Card. We bought our car here and with the way the Service Advisor treated me, we are done with this service department and dealership because of this experience. I have a free one next time and will make sure nothing but an oil change is done! Also, three days later the interior smells like shop grease.

"Absolutely outstanding experience with ! My friend, a single mom on a tight budget, bought a used…read morecar "as is" 6 months ago. When her water pump failed and another shop quoted $2,500+, we came back to the dealership desperate. Gab at Big Country Ford remembered her, listened to our situation, and immediately went above and beyond. He and the manager had their service team diagnose it, worked magic with pricing, and got the repair done for hundreds less than originally quoted. Everyone we dealt with--Gab, the manager, and the finance lady--was genuinely kind, patient, and caring. In a world where people get taken advantage of, this team restored our faith. Highly recommend this dealership!"

Low labor cost for the bunch of wires installed, all work was done in a couple hours, very quick…read morefor all the work needed to be completed. Chatted with the guys there, some solid people. My subs are BANGING couldn't ask for more

Do NOT bring a vehicle you actually care about to this place…read more If I could give zero stars, I would. I brought my car in for a standard ceramic tint and a subwoofer install. What I got back was a multi-thousand-dollar trip to the dealership. First, the tint look like it was applied by a toddler wearing blindfolds--bubbles everywhere, jagged razor cuts along the rubber seals, and film already peeling on the drive home. But that was nothing compared to the audio install. They hacked into my factory wiring harness using cheap electrical tape, left exposed copper under the carpet, and managed to drain my battery completely while it sat in their bay. When I turned the key, my dash lit up like a Christmas tree, and three of my automatic windows stopped working entirely. When I confronted the manager, he tried to tell me my car "came in like that" and offered me a $20 gift card for the damage. These guys aren't professionals; they're hacks with a razor blade and a wire stripper. Save yourself the lawsuit and take your car ANYWHERE else.

Great customer service, dependable, quality work. And the most friendly technicians around these…read moreparts!

New to town. Have taken 2 cars in and all the employees are very gracious and polite. And cars come…read moreback in fine working order. I'm very comfortable knowing I can rely on them for regular maintenance and helping in a pinch.

While, I haven't bought a new motorcycle from these guys yet, I have been going there for several…read moreyears for maintenance on my current bike, and various accessories. I have always found them to be friendly, professional, knowledgeable and fair on the prices. They are also a Dairyland Insurance agent, so if you want quick and cheap insurance for your motorcycle, then you can get that as well. Yes, I know the name is "Dairyland", but they really do have good motorcycle insurance.

The Comanche office staff and management was extremely helpful and friendly and they did a…read morewonderful job on our truck. Highly recommend!

Cactus Jack's Auto Repair We were towing our little Casita…read moretravel trailer in an area that is about as far from a Mercedes dealer as you can get in the USA. We stopped briefly at a dollar store to grab a couple of things and the engine started misfiring and the check engine light came on! We were nearly 300 miles from home. Nearly the same from the nearest dealership! But it seemed to be running semi smoothly above 2,000 rpm, so proceed the 20 miles to our next camping destination and take it from there. It was Saturday afternoon. We will get nothing done until Monday, so we might as well relax. Over Sunday, I checked on local auto repair businesses. I found a first choice. Went there Monday morning, first thing. There was a for sale sign up and it was locked up. Came across a second, quite by accident, but their ODBC tester had been stolen. Also the shop was FULL of dust covered cars, just sitting there in various by states of disrepair and disassembly. They recommended that I go to the local O'Rilley's and have them diagnose the problem. He got out his pocket sized tester and informed me there was an ignition problem with the number four cylinder, maybe the plug, maybe the coil, but "Cactus Jack's Auto Repair" had the best ODBC tester in town and they also had a "crackerjack mechanic". I drove over there and met "Kris". I instantly felt a whole lot more hopeful. He got out his big ODBC tester and confirmed that the number four cylinder was the problem. It was at least the plug (I was due for new plugs anyway) and probably the coil too. He said he could have the parts by Tuesday at two. I showed up at the appointed time and two and a half hours later I was back on the road, running like a dream. I experienced only sound, confident, competent, professionalism. I would feel comfortable taking this car, or any other vehicle to Cactus Jack's for ANY mechanical issue. Solid, honest customer service, at its finest. I highly recommend this establishment

Always fair pricing, fast service, and I've never had to return for even a minor problem after a…read morewindshield replacement. The last glass they replaced was 1/3 the cost of what a national brand wanted to charge me.

These people took great care of us. They had great prices and got us back on the road in no time…read more I'm definitely bringing my vehicles back here.

Tried getting an auto horn put into my vehicle but this location doesn't do any electrical work…read more Also, asked about the sign for a $39 used tire (needed all 4) but they we out of stock. Was told the size of tire my vehicle uses sells out quickly. I thought since they sold out quickly they would get my size tires in more frequent however for this location the next best thing was to get new tires. I was quoted a set of Armstrong tires for around $700 + complete installation because they had them in but if I came back and they had to order that same set would be around $800 + (complete instillation included). I really needed to think that over since I was just wanting to buy a set of used tires.