Went to get an oil change with $30.00 off Big Country Ford bonus reward card. Last visit was $20.00…read moreoff and paid $44.00. The visit today was supposed to be $30.00 off, paid $61.00. Didnt make sense, so went inside and was told by Stephany Gardner that we asked for a tire rotation, which we did not since the new tires were put on two weeks ago, and that prices have gone up. Service advisor Stephany Gardner was dismissive with regards to.my questions and walked away as if she had better things to do, acted as if she didnt care that we paid $96.71 for an oil change with the Discount Card. We bought our car here and with the way the Service Advisor treated me, we are done with this service department and dealership because of this experience. I have a free one next time and will make sure nothing but an oil change is done! Also, three days later the interior smells like shop grease.

"Absolutely outstanding experience with ! My friend, a single mom on a tight budget, bought a used…read morecar "as is" 6 months ago. When her water pump failed and another shop quoted $2,500+, we came back to the dealership desperate. Gab at Big Country Ford remembered her, listened to our situation, and immediately went above and beyond. He and the manager had their service team diagnose it, worked magic with pricing, and got the repair done for hundreds less than originally quoted. Everyone we dealt with--Gab, the manager, and the finance lady--was genuinely kind, patient, and caring. In a world where people get taken advantage of, this team restored our faith. Highly recommend this dealership!"

Never any problems. First rate people, fair and first rate work. Just be advised, 1. - they stay…read morebusy, 2. - Sometimes the parts you may need are backordered. 3. - The finished product will look better than factory new.

I have had 2 very good experiences with centex. They never take very long & my car comes out…read morelooking new again. The only problem this time around is the guy knew we were gonna drive 50 miles to come pick it up but he didn't tell us he needed the money in order to give it to us, but the insurance was supposed to send it. He did let us take it anyway since we drove so far. Other than that they are very good.

I called spoke to Marco My fiancé was looking for a place…read moreto help us change oil change on our box truck. He was super helpful and offered us the best customer service. Thank you Marcos!! Yesica and Raul from Fully Loaded Trucking LLC

My 99-f150 blew a hose on 183. I replaced the hose and filled it with antifreeze. The coolant…read moresystem had air in the line so I went and bought more antifreeze to bleed out the line. I was in a hurry and purchased the wrong antifreeze which I did not realize until I opened it up and poured some in. I took my truck in to have a flush done. I paid $135.00 and my truck still had air in the system. I took my truck back in and I said that I could not get over 45 mph because it's overheating. One of the techs said well you have air in the system. I said that's why I brought it in to have it flushed. He stated that without a bleeder valve he does NOT know how to bleed it. And he suggested that I take my truck to Brownwood radiator. I paid $135.00 for service which should have included a bleed and still can't drive my truck. I have been taking all three of my cars here for 10 years. Very disappointed in the service today and will not return.

While, I haven't bought a new motorcycle from these guys yet, I have been going there for several…read moreyears for maintenance on my current bike, and various accessories. I have always found them to be friendly, professional, knowledgeable and fair on the prices. They are also a Dairyland Insurance agent, so if you want quick and cheap insurance for your motorcycle, then you can get that as well. Yes, I know the name is "Dairyland", but they really do have good motorcycle insurance.

New to town. Have taken 2 cars in and all the employees are very gracious and polite. And cars come…read moreback in fine working order. I'm very comfortable knowing I can rely on them for regular maintenance and helping in a pinch.

I don't believe I've been treated so well in all my 57 years. Fast, very friendly and…read moreknowledgeable; what else can you ask for? Well done, guys. 6 out of 5 stars.

They did a great job fixing my car and were very courteous. True southern hospitalityread more

Low labor cost for the bunch of wires installed, all work was done in a couple hours, very quick…read morefor all the work needed to be completed. Chatted with the guys there, some solid people. My subs are BANGING couldn't ask for more

They don't know how to hook up a after market car stereo antenna.... they thought I'd be crazy and…read moreget charged $500 just to hook up my already owned stereo equipment . wire harness plus dash kit and 3 wires of 5ft. dont add up to $500 just shop around

I can not say enough good things about these guys. I was having a steering problem with my truck…read more It was like driving on ice. Had front end alignment done, new tires, new front end parts and still didn't fix it. Even had one dork guy tell me it is because of no grease in my ball joints, NOT. These guys figured it out quickly. Rack & Pinion replaced and now it drives like a new truck with 279k miles on it. Thank you K & W.